Ding Tea Norcross

Pretty good store

I love the boba tea and the cheese coin very good place.

I ordered for coffee Tea and they were very fast at making it there was this girl too she's very nice

My family and I are loyal customers to ding, we go just about every week! The tea is very good quality, although the customer service and perks for loyal customers are subpar as of recent.
I had an incident where I was drinking my boba and realized there was a bracelet charm in my drink, I drove back to ding and all they offered was to reimburse me my 7$ drink… Besides that I love the quality and we continue to go as it is our favorite in the area.
Although another critique I have is for the rewards program where you only get one stamp even if there are 5 drinks to one order, and vice versa if you have one drink you get one stamp, it does not make much sense. In terms of the customer service, I ordered a peach tea and there was an orange slice in it, which I did not order and do not prefer in my drink. I asked the person working if I could have it removed and she said “it’s decor” and went back to making other orders. I understand she was busy but if a customer makes a request to a drink that was paid for, it should be listed to not dismissed. I hope ding is able to make changes to help uphold the quality of their tea and services, as I mentioned this is our favorite boba places but we are a bit disappointed by our experiences as of late.

I ordered drinks here every week! But today i got the drink included the 🧽 inside! I share the drink with my 3 year old kid luckily i got this and taken out! Please 🙏🏻 make sure check the cup after your guys wash them!

Found a piece of metal in one of our milk drink. Be careful of the drinks that’s not see through.

Very cute decor, friendly cashier, and tasty treats! I went on a Friday afternoon and it was pretty empty, maybe one or two other customers, so the wait was not long at all. I got two of the banh mi and boba combos which are a great deal as both the sandwich and drink are fairly large and you get one drink topping included. The pork banh mi was a nice combo of sweet and spicy and the tropical butterfly tea had a wonderful fruity flavor (try it with the mango popping boba!). The blue ocean soda was also very refreshing. I'll be back for sure 😊

I’ve been here plenty of times and the drinks have always been great. Today was no different, still super good. However, I decided to try the corndog this time. It looked great on the outside, but when I took a bite, the cheese was still firm and the sausage was a bit cold, like it hadn’t been properly heated through. Hopefully that gets fixed, ‘cause everything else I’ve had here has always been really solid.

I’ve been here quite a few times with a great experience both in customer service and drinks, however yesterday, it was my first time that I felt I was made uncomfortable. When my sister and I walked in the establishment, there was one lady ordering and there was 2 guys sitting at the chairs to the left and 2 ladies sitting at the right. We got behind the lady to order and waited patiently for roughly 5 minutes . However , once the customer in front of us got her order placed , the cashier asked us to let the 2 guys go before us. This was an employee I had not seen before , so I’m assuming she is new. I thought it was rude to ask us to let the guys go in front when we clearly were in line to order and they were sitting down , so it is safe to assume , if you are sitting down, you are waiting for your order… right??? How were we suppose to know they had not ordered ?

Boba was delicious and the rice crackers were amazing!

Horrible customer service

The cashier Hanna always has an attitude, never greets customers when walking in and doesn’t even smile. She gets the order wrong because she is on her phone.

Cute place. I enjoyed my half sugar matcha latte with ube foam.

Great spot for boba! The milk tea was tasty, the boba fresh, and service is quick and friendly.

The black boba was all together sticking with each other, the size of the cup is smaller then before. And too much foam was there.