Rushed all the way across town and got here 15 minutes before they closed. I waited at the box for 5 minutes and drove to the window and the guy closed the store early and was ignoring me at the window. I’ll never come here again. The whole building looks like trash. Go somewhere else before you get sick.
Atmosphere: 1
Food: 1
Service: 1
EmmaSofia Garza
I ordered a drink at the drive-thru, but it had way too much milk. As a result, I was not satisfied with the taste. I politely asked if I could get another one, but they refused to remake it since I had already tasted it. I was puzzled as to why it was so difficult to remake the drink or find a solution, especially since I had already paid for it. I then asked for a refund, but they also denied that request, stating they didn’t want to waste the drink. The whole experience was quite strange, as they clearly did not understand the principles of customer service and were unwilling to help in any way. They told me I would either have to keep the drink or purchase another one
Kulsum Khan
Worse dunkin! My daughter got a drink which they made wrong and they started blaming us for the wrong order. A guy there name Sam (old indian guy) is very very rude. He didn't even make the drink right and told us he isn't going to fix it. Other co worker name Jose which was nice enough to make another one for her. He was trying to stop Jose on making another drink and started yelling at him in front of everyone. Wouldn't recommend this place. Made an complain with corporate office.
Atmosphere: 1
Food: 1
Service: 1
Mustafa Roshan
Thank you so much Jose, I really appreciate your service. Very few Dunkin Donuts place have a nice people like you.
I hate to say that there is an Indian old man his name is Sam from Mumbai, Indian. He was very inpatient, angry and he was very rude, because of like this people no one wants to visit such place again.. Manager should take care of this..
Service: 5
V
Watery coffee! Not strong at all.
Atmosphere: 2
Food: 1
Service: 2
Heather Glover
Lady who was taking order was very rude at the very start before I even said anything through drive-thru even if early in the morning you have to hold up a level of hospitality
Sarah Lim
Lady who works there is extremely curt and rude
Atmosphere: 1
Food: 4
Service: 1
Tracy Aaron
Left out 3 donuts-but will pick them up later. Otherwise, they are always great!
Atmosphere: 4
Food: 5
Service: 5
Ahmad Nashif
I’m not sure why so many other reviews say that the customer service here is lacking when I’ve experienced nothing but the opposite. In fact, I’ve always found the customer service here to be top-notch, with the employees greeting us when we walk in and the drinks/food being prepared quickly and efficiently. The store is always clean and the combination of both a Dunkin and a Baskin Robbin’s is ideal for bringing the kids along.
Atmosphere: 5
Food: 5
Service: 5
Jamal Muhammed
The breakfast sandwiches are always good, drinks are always good. The staff works their hardest to make customers happy!
The slowest DD on earth, with the oldest donuts on earth.
Atmosphere: 1
Food: 2
Service: 1
alex diaz
This place is horrible! And extremely Rude! I go to Dunkin donuts almost everyday. And order the same thing every time. They refused to make my order and instead gave me a refund. Claiming i made a mistake. I order the (Cold brew ice coffe with sweet foam. Cream and suger) it's clear as day on the app!
Atmosphere: 1
Food: 1
Service: 1
Riley Rowland
all the people that work here are incredibly rude every time i come in to order
Atmosphere: 1
Food: 3
Service: 1
Sandra Lopez
It was open late, I ordered a few items only one type of donut was out but that wasn’t a problem for me. Service was friendly, food was fresh, and I was happy that this location was open late
Rushed all the way across town and got here 15 minutes before they closed. I waited at the box for 5 minutes and drove to the window and the guy closed the store early and was ignoring me at the window. I’ll never come here again. The whole building looks like trash. Go somewhere else before you get sick.
Atmosphere: 1
Food: 1
Service: 1
I ordered a drink at the drive-thru, but it had way too much milk. As a result, I was not satisfied with the taste. I politely asked if I could get another one, but they refused to remake it since I had already tasted it. I was puzzled as to why it was so difficult to remake the drink or find a solution, especially since I had already paid for it. I then asked for a refund, but they also denied that request, stating they didn’t want to waste the drink. The whole experience was quite strange, as they clearly did not understand the principles of customer service and were unwilling to help in any way. They told me I would either have to keep the drink or purchase another one
Worse dunkin! My daughter got a drink which they made wrong and they started blaming us for the wrong order. A guy there name Sam (old indian guy) is very very rude. He didn't even make the drink right and told us he isn't going to fix it. Other co worker name Jose which was nice enough to make another one for her. He was trying to stop Jose on making another drink and started yelling at him in front of everyone. Wouldn't recommend this place. Made an complain with corporate office.
Atmosphere: 1
Food: 1
Service: 1
Thank you so much Jose, I really appreciate your service. Very few Dunkin Donuts place have a nice people like you.
I hate to say that there is an Indian old man his name is Sam from Mumbai, Indian. He was very inpatient, angry and he was very rude, because of like this people no one wants to visit such place again..
Manager should take care of this..
Service: 5
Watery coffee! Not strong at all.
Atmosphere: 2
Food: 1
Service: 2
Lady who was taking order was very rude at the very start before I even said anything through drive-thru even if early in the morning you have to hold up a level of hospitality
Lady who works there is extremely curt and rude
Atmosphere: 1
Food: 4
Service: 1
Left out 3 donuts-but will pick them up later. Otherwise, they are always great!
Atmosphere: 4
Food: 5
Service: 5
I’m not sure why so many other reviews say that the customer service here is lacking when I’ve experienced nothing but the opposite. In fact, I’ve always found the customer service here to be top-notch, with the employees greeting us when we walk in and the drinks/food being prepared quickly and efficiently. The store is always clean and the combination of both a Dunkin and a Baskin Robbin’s is ideal for bringing the kids along.
Atmosphere: 5
Food: 5
Service: 5
The breakfast sandwiches are always good, drinks are always good. The staff works their hardest to make customers happy!
Atmosphere: 5
Food: 5
Service: 4
Restaurantji Recommends
Always friendly with good treats
Atmosphere: 5
Food: 5
Service: 5
The slowest DD on earth, with the oldest donuts on earth.
Atmosphere: 1
Food: 2
Service: 1
This place is horrible! And extremely Rude!
I go to Dunkin donuts almost everyday. And order the same thing every time. They refused to make my order and instead gave me a refund. Claiming i made a mistake.
I order the (Cold brew ice coffe with sweet foam. Cream and suger) it's clear as day on the app!
Atmosphere: 1
Food: 1
Service: 1
all the people that work here are incredibly rude every time i come in to order
Atmosphere: 1
Food: 3
Service: 1
It was open late, I ordered a few items only one type of donut was out but that wasn’t a problem for me. Service was friendly, food was fresh, and I was happy that this location was open late
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, Sandwich, Croissant
Loading...