Dunkin'
5910 Jimmy Carter Blvd Suite B, Norcross
(470) 719-8135
Recent Reviews
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Came January 10 at 3:15 they took FOREVER to take my order and it was before a long shift at work too I needed that coffee but they took so long I had to leave before I was late for work. Someone needs to do something about this location
Good customer service this beautiful one girl and this other girl are so nice amazing work here I love my drink too
Atmosphere: 5
Food: 5
Service: 5
Drive through at 6am on Weds was efficient and easy! Very friendly workers. Typical Dunkin’ fare. I liked my breakfast sandwich and latte!
Atmosphere: 5
Food: 5
Service: 5
This is one of the better dunkin’ donuts in the area! They rarely get my food wrong, it always tastes delicious & the customer service is top notch.
Atmosphere: 5
Food: 5
Service: 5
Opens at 5am but is not ready to serve hot food until 5:30 am, quit going after being disappointed so many times.
Atmosphere: 1
Food: 5
Service: 1
Came at 8:50 pm. Says they don’t close till 10. Locked door no one comes to door or speaker. Idk why this place is still open. A man and a young girl were in there alone 😂 I guess they want to have a early weekend
Atmosphere: 1
Food: 1
Service: 1
Every Saturday they will make you sit at the drive-thru for at least 15 to 20 minutes and when I pulled around to the window to see why it was taking so long, everything seemed to be so funny and I want to be clear the crew. The rest of the day is fine. It's actually just the two Spanish girls early in the morning on Saturdays
Atmosphere: 1
Food: 1
Service: 1
You can’t use the bathroom as customers
Atmosphere: 1
Food: 1
Service: 1
I love Dunkin. But this Dunkin is the WORST one I have ever been to.
COFFEE - always just tastes wrong, burnt, watery, etc or isn’t made correctly.
FOOD - Items get left out, wrong all the time.
HOURS - Ordered on the app a full hour before they closed, went the location. Open sign was still on but no one was in the store/lights off. But orders still coming through (see video) I NEED A REFUND.
My coffee is never right will not be going back have to spend my money at Starbucks now
Restaurantji Recommends
Your employees are very rude. They don’t know what good customer service is.
Absolute worst DD I have ever been to. Ordered and repeated order 2x and was repeated back correctly. I was handed something that I clearly did not order. They used the same cup and gave me something else again. No awareness and lazy.
Atmosphere: 1
Food: 1
Service: 1
Coffee bussing, food mid.
Often times food is burnt and if it’s supposed to have a sauce they skimp like crazy. It’s like you still eat it because you need food and it’s not terrible, but definitely not like it should be.
Atmosphere: 2
Food: 2
Service: 2
Iced coffee always tasted like water. You can barely taste any coffee in it
Awesome experience!
Atmosphere: 5
Food: 5
Service: 5
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