Dunkin'
1300 Indian Trail Lilburn Rd NW Suite 201B, Norcross
(770) 279-0062
Recent Reviews
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This might be the slowest drive thru in existence.
Cold strawberry frosted donut! Ridiculous! A turkey sausage with cheese croissant. Why is there egg? Awful service. Never again will I visit this location!
Slow service but good coffee
Management is too bad, they charge us for a cup of water... The person that was serving mentioned that her manager do not give water to customer for free... I don't think that it be a Dunkin policy... So bad for my family
Cheese 🧀🧀🧀🧀
Super quick service, accurate orders, delicious drinks and food! Thanks for being so awesome ❤️
Gave it at least 3 stars because my coffee is always delicious, but this place closes earlier and earlier every time I come. It's supposed to close at 9 and today they're not taking orders at 8:35.
It's inconvenient to drive here, and they're closed during operating hours. Now I have to drive somewhere else before work for coffee.
Ordered from here a few times. When they arent busy at all, they do a great job. But when they get even a little busy, they usually mess something up significantly. Today, I got an extremely burnt bagel.
Amazing customer service
Barista was unkempt
Atmosphere: 2
Food: 2
Service: 5
Restaurantji Recommends
Every time I go to this location, they are understaffed and overwhelmed. It took 15 mins for me to get a mobile order that was placed because they kept ignoring the orders. It had been sitting behind the mobile order shelf for 5 mins while I was standing there. Their coffee is usually mostly cream. The Club Dr location is definitely better ran in the morning.
Atmosphere: 3
Food: 2
Service: 1
The service is slow in the morning . Will have to wait atleast ten minutes for things . All the focus is on the drive thru and not the customers waiting inside
Atmosphere: 1
Food: 1
Service: 1
The staff in this location are incompetent. They DO NOT show any form of care for those who are Lactose intolerant. I ordered a frozen coffee a few weeks ago with a substitute of almond milk; but when I went today, I was told by a lazy lady wearing glasses that “ They are not allowed to substitute the milk”.So if you order online, BE VERY CAREFUL. Go to another location.
Service: 1
It bothers me when people who work in customer service don’t have the customer service. I always buy from this Dunkin and everytime I get a bagel…. Today particular I ordered on… and , I specified slightly toasted with cream cheese and saw that my bagel had very little cream cheese and over toasted. I asked the girl if I can please get just a little more cream cheese and got bothered by it and wanted to charge more. I don’t understand why it bothers them if we are paying for our items. The girl who was on the headphones was rude and turn her face around, I just left but it bothers me how people can be so rude.
As a DoorDash driver asking for a cup of ice from a facility should be customer service granted.
But unfortunately it was a no the price was $.32. Even asking for a paper cup hoping it would be free of charge since I am still bringing that company money.
I offered to bring in my cup and the answer was still no
Very disappointed especially on assumed to be 90° day
Atmosphere: 2
Service: 2
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