Firehouse Subs Willow Trail

No sweet tea and only thing that other than that to drink for people with kidney problems with water

Potato soup was wonderful my husband sandwich was wonderful employees did a wonderful job of waiting on us we will be back..

Absolute bottom-tier Firehouse Subs. They have to be freestyling it because I've eaten New York Steamers at Firehouses across the country and never been served one that tasted as OFF as the two I've been served here. It's a completely different sandwich! If you want to go open a mom and pop sandwich shop with your knock-off steamers, by all means please do that. Just leave Firehouse Subs' name off of it.

Never been here before, but it was close so we picked up a couple subs there for dinner. Short staffed, like everywhere now, but the service was fast. Loved their meatball sub!

The restaurant was out of everything. I had to opt for a pastrami sub. It was horrible. I threw it away. The ladies preparing the sandwich did not have their mask pulled over their nose ?

I love Firehouse subs, but this branch was literally out of 4 sandwiches: Chicken gyro, smokehouse brisket, Italian and meatball. I asked them why they were even open and came to one in Lilburn. It was 30 minutes out of my way, but I was craving Firehouse. This one is right next to my house and it would be great if management could get ingredients for their menu. The branch in Lilburn had everything so it cannot be a Covid logistics issue. Please get your act together

I think it's really a shame the soda machine doesn't work because they won't send the store syrup for the machine. I don't even go more tge ceiling is dripping of water. Neglect the stores in the minority neighborhoods always.

I eat here. Food has always been great. But today was messed up. Should of know by how the store looked today. It was so empty with signs about the vendors not bringing them food but y'all can@least make sure what u do have was in good condition. It was the only thing i ate today b4 throwing it up 1hr after i ate it. Smh.

They are out of a lot of stuff and slow! How?? Ceiling is leaking.

The food was good like it usually is at firehouse subs but the customer service lacking and the barbecue sauce on my sandwich was space and on the side of the sandwich instead of inside I would also avoid the Mac and cheese it wasn't even halfway decent

It's goodTakes awhile to get the sandwich but that's okayWas a bit salty but good

Honestly the staff is friendly clean restaurant great food good service only thing is the male manager is very aggressive towards customers and even though the management asked me not to come back to their store because i guess the owner is afraid of the black man because he can say and do whatever he wants without any consequences but its ok there are other firehouse subs i can spend my money at

The staff is unprofessional. They complaining in front of customers about how they don’t like taking orders & don’t know how to take orders. SMH. I won’t be coming here anymore!

First time going to the one inTucker. First impression I got was that the trashcan out front was full and trash was all over the sidewalk. The ?️ inside was full as well. Tables didn't look cleaned. Ordered an Italian sub to go. Toppings I order were ok except that I didn't order oil on it. There was so much oil that the bread was soggy which ruined the sub. There was plenty of meat on it. Waited 20 minutes for the food. Also ordered a large chili which seemed small to me. No crackers were included. A lot of the staff seemed new.

After being rudely told that “they hadn’t gotten to my order yet” and waiting 15 minutes past my scheduled pick-up time (and using up my entire lunch break to do so) I brought my sandwich back to my office to eat, only to realize that my sandwich was made incorrectly. Since my entire lunch break was used waiting for the sandwich, I have no time left to get this corrected or go anywhere else to get something to eat.