Krystal

1700 Indian Trail Lilburn Rd NW, Norcross
(770) 381-7195

Recent Reviews

Sort by
Shauntee Gordon

I came late night and Trenton was there please give him a raise!! Everything was fresh he was nice and actually likes his job!! I love seeing him when I pull up

Atmosphere: 5

Food: 5

Service: 5

I will find you. And I will rate you.

4:25 PM on January 8th. Me and the wife stopped in for a craving. The door was open. There was nobody upfront. Not a sound in the restaurant. The lights were on. Nobody visible. We ended up taking off rather than chancing the weight for the food quality. As of the time we left somebody was in the drive-through and I don’t think anybody was coming to the speaker. We drove around the restaurant a couple of times and never saw anybody show up in the windows. I don’t think there’s that many places in the back of the restaurant to disappear to. Perhaps they went to the restroom, but it must mean there’s only a single person here which should not be the status of any fast food restaurant when it comes to worker count.

Atmosphere: 1

Service: 1

delipiousd

Stated in was open 24hrs. Open sign was on. Lights were on. But no one was working. 1/2/26. What a great way to start the New Year!

Atmosphere: 1

Food: 1

Service: 1

Latanya Perryman

Love the Krystal chics

Atmosphere: 3

Food: 4

Service: 4

QD B

One day, the food was as cold as the outside temperature. The next time I came to this location for a food remake, they made the order and gave it to me. Before I left, I checked my order and it was cold. I went back to the window and told them this is the same issue I had with the food on the original order. The guy tried to make it seem as if I was the issue and that a timeframe had something to do with the temperature of the food they give customers. He remade my order, handed it to me and quickly locked the window and walked off. At this point, I felt like the food was going to be cold again. Then I proceeded to check the food at the window and same as before the food was cold cheese wasn’t even melted anywhere. So I would not recommend this location and I will not be going back. If I could give zero stars I would.

Atmosphere: 1

Food: 1

Service: 1

Jaidens Mom

My house never wants Krystal’s so I never get a chance to indulge. Tonight! I decided after work I would stop here to satisfy this craving at 1:11 am on November 25th. Now ikyl. Tell me this is cooked. The fries are so old hard and SALTY. The pictures I posted does no justice for the way it tasted after taking a huge bite. I worked at Krystal’s at 16 on candler road and our food never went out like this. It was disgustingly bad and a waste of money. Unfortunately I took a big nasty bite before checking it 20 mins later I’m throwing up. Cashier at drive thru on phone the lady outside sweeping at 1 am the morning! Unacceptable. Oh and that was a picture of 3 of 4 sandwiches…. I regrettably ate 1 of them 🤢 🤮

Atmosphere: 3

Food: 1

Service: 1

vontavius barksdale

A little disappointed, this trip. My burger buns was a little soggy from steaming the patties were a little hard around the edges, but all fresh!

Atmosphere: 5

Food: 4

Service: 5

Lance Simpson

The food that tastes good and it's a good place to get a quick bite to eat

Atmosphere: 4

Food: 5

Service: 5

Tiffany Campbell

Went to this location this morning. There was a female employee standing outside. She runs inside and locks the door when she sees me coming to enter the restaurant. The restaurants dining area to order inside the restaurant was suppose to be opened to customers. When I go to pull at the door I am told that they locked the door because they feared for their safety. Why? Because I’m African American? This location is discriminatory. All black people are not a threat and I will be escalating this issue and encounter to corporate. Unacceptable!

Atmosphere: 1

Food: 1

Service: 1

Oz

The food was terrific! I ordered the cheese krystal with the chili cheese pup and the apple turnover and everything was cooked to perfection. My food tasted fresh and everything was nice and warm. Next time I'm in Georgia, I will definitely be eating here again.

Food: 5

Service: 5

Jim Parrett

When traveling down South we always find a Krystal to stop at. It was late and only the the Drive-Thru was open. We gave the person our order and before we got to the window we realized we didn't order enough food for everyone. I asked the young lady at the window could we add some more Krystal's to the order? She said yes no problem with a smile on her face! She was friendly with a great attitude and customer service!!! I asked her name so I could leave her a nice review. Audreana you are AWESOME!!! Food was hot,fresh and great!

Atmosphere: 5

Food: 5

Service: 5

Chiquita C Oden

This location always has the freshest burgers. No matter the time of day or night, the staff actually takes pride in what they hand to the customers.

Atmosphere: 5

Food: 5

Service: 5

Light Bright

I went to go dine in and it was so miserable because it was so hot inside. Ac must be out?????? I felt so bad for the staff. They did a fantastic job, so sweet and I feel so bad that they have to work like that Cooking food and it is so hot. Krystals you need to do better. That's so unfair!

Atmosphere: 1

Food: 5

Service: 5

Recommended dishes: Chili Cheese Pup

Brandon Burns

Delicious burger made quick and with care.
Very polite workers, made our day with the small chitchat.

The building itself was showing it's age though, from the decor to the faded menus on the wall.

Atmosphere: 3

Food: 5

Service: 5

emilcorday

Was closed early at 8:40

Atmosphere: 1

Food: 1

Service: 1

Loading...