Papa Johns Pizza

legitimately awful customer service. do you really have to be so rude? trust the reviews. do not come here.

Atmosphere: 1

Service: 1

Delivery people always seem angry lol

Atmosphere: 2

Food: 5

Service: 1

Service not good they don’t like to work and close early

Atmosphere: 1

Food: 1

Service: 1

Pizza took too long to be made. Door was messed up so I couldn't go in. Not enough staff to handle Saturday business. It's a shame that this can many is too greedy to give customers a proper experience

Atmosphere: 1

Food: 1

Service: 1

No one is using gloves just bare hands to make the pizzas and the same guy taking money and payments is also making the pizzas. Very disgusting and unsanitary

Atmosphere: 2

Food: 1

Service: 3

Best pizza in the world, it's dad

Atmosphere: 5

Food: 5

Service: 5

Very bad vibes, the people who serve I asked for a service and I waited 1 hour, it never arrived, they never dialed me to let me know that they had arrived and that supposedly they even took photos but it never occurred to them to dial the cell phone they requested for the order

Employee standing right out front of the store PUFFING ON A CIGARETTE THEN WALKED IN THE KITCHEN!!! As a customer I don’t smoke and shouldn’t have to smell that garbage!! Go in the back!!! Didn’t even wash her hands!!! I recorded her and I’m calling corporate and posting the video to all social media outlets and tagging papa John’s on twitter!!! DIRTY & DISGUSTING!!! Answered the phone claiming she’s the manager! Her name is jasmine.

Poor staff and lack of ingredients. This is the third time in a few months that something happens with my order. Firs time, they put the wrong ingredients on our pizza. Asked for a plain cheese pizza and got spinach on it. Like huh? Second time, they completely forgot to send us a pizza and a soda. Who is doing quality control at this restaurant? Third time, they canceled my order and when I called to check what happened I was told they are out of medium pizzas. I guess if you think they make the pizza dough themselves, you are mistaken. Can’t say I I’m surprised. Save your money and appetite unless you want disappointment for dinner. Will be ordering from any other pizza place from now on.

Awful customer service. No communication skills.

Atmosphere: 1

Food: 1

Service: 1

Great place

Had a glowing experience with them on 12APR2024. Pizza was ready quickly, employees were working fast, but still friendly and courteous. Food was amazing; they got the pizzas just right. I'll definitely order from this store again.

Atmosphere: 5

Food: 5

Service: 5

The worst papa johns I have ever been to in my life. Placed an online order, everything went normal…arrived to pick up and the guy that handed the order over seemed annoyed, didn’t welcome me in. Ok fine. Get home and serve dinner, pizza dough is almost completely raw, the breadsticks the same, the jalapeño bites the same. Upsetting since this is dinner. I call up the restaurant and tell them my concern, the “manager” trying to convince me that it was unmelted cheese. I told her I would bring the food back and she said no, she would submit a “claim” but no exchange or refund would be given and only an “investigation” would happen. Never got an email nor a call from anyone regarding the manner. I submitted a claim online with the same result. I paid good money for that meal only not to be able to eat it.

Atmosphere: 3

Food: 1

Service: 1

Fantastic job

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pepperoni Pizza

Six strikes - you’re out. Love Papa Johns but this location can not bring us one that isn’t burned - Six in a row delivered like this; we’re done!

Food: 2