Papa Johns Pizza

Papa John's pizza from Norcross is absolutely AMAZING!! I love how they taste!! My only problem though is that the employees don't wear gloves during making the pizza. I know that all germs and etc get cooked in the oven but I would appreciate if the employees wore some gloves, but otherwise it's amazing. The Papa John's place itself isn't so bad, but I would totally recommend some more seating areas inside and more beverages.

When Jasmine is Managing I always get a quality product at this Location, The cheesesticks were Great yesterday

Update: The remake never arrived & the “manager” lied about it ever being made & then lied about it being delivered.

This location needs to just cut their losses & CLOSE. Ordered online & received someone else’s order. DoorDash driver was clueless. I called the store & explained the error & was met without one ounce of customer service. They are allegedly remaking my order so we will see how that goes.

This was my attempt at giving them another chance after about 6 months. However, I’m completely done & I will never order from them again.

If I could get away with rating this place with zero stars, I would I received a takeout order that had a small roach in the box with my pizza. I called and spoke with management who did not give a refund. Her words to me was I’m sorry that happened.

Yes complications can be everywhere in any establishment. Especially when it's hard to find good candidates that care about the job. But regardless of the complications... This place has always made it better. Every interaction with every employee has always been great and yes I admit when I deliver it's a bit complicated at night but overall I get great customer service and Mr Jeremy today... Worked like a pizza machine itself to get my pizza to me . Even with out drivers...Super blessed to have beaver ruin as my neighborhood papa doughs

legitimately awful customer service. do you really have to be so rude? trust the reviews. do not come here.

Atmosphere: 1

Service: 1

Delivery people always seem angry lol

Atmosphere: 2

Food: 5

Service: 1

Service not good they don’t like to work and close early

Atmosphere: 1

Food: 1

Service: 1

Pizza took too long to be made. Door was messed up so I couldn't go in. Not enough staff to handle Saturday business. It's a shame that this can many is too greedy to give customers a proper experience

Atmosphere: 1

Food: 1

Service: 1

No one is using gloves just bare hands to make the pizzas and the same guy taking money and payments is also making the pizzas. Very disgusting and unsanitary

Atmosphere: 2

Food: 1

Service: 3

Best pizza in the world, it's dad

Atmosphere: 5

Food: 5

Service: 5

Very bad vibes, the people who serve I asked for a service and I waited 1 hour, it never arrived, they never dialed me to let me know that they had arrived and that supposedly they even took photos but it never occurred to them to dial the cell phone they requested for the order

Employee standing right out front of the store PUFFING ON A CIGARETTE THEN WALKED IN THE KITCHEN!!! As a customer I don’t smoke and shouldn’t have to smell that garbage!! Go in the back!!! Didn’t even wash her hands!!! I recorded her and I’m calling corporate and posting the video to all social media outlets and tagging papa John’s on twitter!!! DIRTY & DISGUSTING!!! Answered the phone claiming she’s the manager! Her name is jasmine.

Poor staff and lack of ingredients. This is the third time in a few months that something happens with my order. Firs time, they put the wrong ingredients on our pizza. Asked for a plain cheese pizza and got spinach on it. Like huh? Second time, they completely forgot to send us a pizza and a soda. Who is doing quality control at this restaurant? Third time, they canceled my order and when I called to check what happened I was told they are out of medium pizzas. I guess if you think they make the pizza dough themselves, you are mistaken. Can’t say I I’m surprised. Save your money and appetite unless you want disappointment for dinner. Will be ordering from any other pizza place from now on.

Awful customer service. No communication skills.

Atmosphere: 1

Food: 1

Service: 1