Waffle House
5365 Peachtree Industrial Blvd, Norcross
(770) 449-1916
Recent Reviews
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It's waffle house, I get it. It's not a fine dining restaurant. But you still expect a certain level of service when going there especially when you have been to so many that were just better than expected.
Well this visit was not one of them. This was my first and last visit at this location. The place was not very busy. Had several seats and booths available. I sat at the high top. The server walked passed and mumbled something to me, I didn't understand and kept on waking. She walked like she was dragging her feet and exaggerated her steps. Like a child would walk when told to go to the corner for time out. She finally came back and asked what I wanted. I placed my food order. Normally when you first get there they take your drink order. She did not do that. After almost turning around she asked "oh... do you want something to drink?". I asked for coffee and water. She went to go get my coffee and came back and went to walk away. I asked for cream... She rolled her eyes and walked to go get it. As she came back she tossed about 6 or 7 creamers on the table at me in a rude and disrespectful manor like I troubled her and she continued to walk away. She walked into the restroom where she remained for about 15 minutes.
The manager has to bring me my food and refill my coffee throughout my meal. Only once I was almost done did the server reappear. She took one plate that I was finished with. She really acted like she hated her job and showed zero professionalism. Sadly when I paid for my meal I asked the manager if the tip was going to go to her. She said no, it would go to the server and moved her eyes in the direction of the server just standing by the grill. I said "why?". So for the first time I did not leave a tip. I normally tip about 30 percent or more. But this time... She did not earn it.
You are not entitled to a tip simply for taking my food and drink order. When the tip amount is left up to the customer, the server will be judged on how well she served. In this case, she did not earn one. Sorry but not sorry. Try having a better attitude. Try walking like you have a purpose. A smile and uplifting tone would be nice. And be attentive to the customers in your station. Had you done at least one of those, I would have left something besides this review.
Atmosphere: 3
Food: 2
Service: 2
Best Waffle House in the ATL area PERIOD!
Atmosphere: 5
Food: 5
Service: 5
My wife and I ate there a few days before Thanksgiving. Once we were finished eating our food, we saw the same lady who cooked and served us BLOW HER
NOSE and she wiped the counter off with the same napkin.My wife and I both got sick the next day.We saw this after we ate!!! Be careful and make sure the person who serves you have some home training and manners!
Atmosphere: 1
Food: 1
Service: 1
Really clean, bathrooms too. Great service and hot food. A good one
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All American Breakfast
Great food! Clean restrooms. Attentive staff. What more can you ask for?
Great
Atmosphere: 4
Food: 5
Service: 5
Great Waffle House Fantastic service.
Food: 5
Service: 5
The staff tonight was as rude as I have ever seen and shouldn't be allowed to have a job
Service: 1
So horrible the cook made everything wrong he is some guy with a chest tattoo and missing teeth the women was great very nice but he completely undid all the good work she provided the cook was horrible im highly disappointed I had to ask for an FULL refund this is very unacceptable, eggs undercooked he put bread on my hash brown bowl the waffle was not done just horrible he seemed high
Atmosphere: 1
Food: 1
Service: 1
Forgot to ask for the cook name , but he clearly have trouble understanding or hearing orders when they’re being called out . You messed up the first order then when you have to remake the order it looks like total slop . If you can’t properly take your time to make the food then why even work as a cook ? And then you’re scolding the server about how she should call out the order when YOU'RE THE ONE THAT MESSED UP IN THE FIRST PLACE by not listening . & no the place was not packed . Paid $35 for total slop . I paid for extra bacon for my grit bowl yet I don’t know what’s this I was given simply because you had to remake an order because you was told no cheese and still decided to put cheese . Also paid for an orange juice and never got it !
Food: 1
Restaurantji Recommends
First time at this waffle house, a few minutes after midnight. Lady was super rude, so rude that we left without ordering. She argued with me about everything I was asking for. Don't apply to work somewhere if you really don't want the job...
Worst waffle house ever been.dont come here. Custom Before me Order Steak with no Onions on it. The waitress messed up and added onion. When the Customer got there food with onions and told waitress.the waitress Reply was just pick the onions off with your fingers, and said onion just add Flavor And laugh. Smh.please don't go to this waffle house and waste your money.
Atmosphere: 1
Food: 1
Service: 1
I ordered my To go order online @11:15am
It said it would be done @ 11:27am got to the restaurant @ 11:30am and nothing was even started. I asked them if it was ready they said not yet @ 11:50am they finally put my order in after I complained repeatedly. The lady was nice the manager that was cooking was being rude to the waitresses n just mad about something. I tried to cancel n get my money back on the corporate n no options for that online. Called corporate n they passed me to a voice-mail. I ordered online because I was in a hurry to get back to work . They made me late I got out of there late . Even when the lady tried to get my order put in the manager cook was arguing with them . The worst ever experience never ever coming to this location ever
Atmosphere: 2
Food: 3
Service: 1
Food was great and a service was even better.
Atmosphere: 5
Food: 5
Service: 5
I ordered takeout. A grits bowl to be exact, with a side of toast. I tipped the waitress $2. Got home, ate and the food was so good. I scanned the restaurant and it was very clean. I'll definitely be back. Thank you❤️
Atmosphere: 5
Food: 5
Service: 4
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