Very rude nasty mean women who work all the way up to management!!!! You want good customer service Don’t go here!!! They are so rude they do not even say Hi, it’s like they are mad that they have to work. 0 stars
Atmosphere: 1
Food: 1
Service: 1
Dawn Mills
Food no longer has taste (NO SEASONING) and seems like it's been microwaved! It's a shame... Wendy's used to be the best tasting fast food burger around HANDS DOWN! Now just unseasoned meat with too much condiments on it. Lettuce shredded leaving it and the tomatoes soggy.
Atmosphere: 3
Food: 2
Service: 3
Charles Jeffress
I went there the other day to get dinner foe me and my wife. Three people were standing around literally doing nothing, and nobody wanted to take my order, instead telling me I had to use the kiosk. When the kiosk was throwing errors, I asked for help and was ignored. So sorry if I was interrupting lazy phone time! This used to be a great location. Customer service has definitely suffered. If the kiosk is what we need to use, then they could probably save some overhead and let go of some of the more useless people. I'll think twice before I come back.
Atmosphere: 1
Food: 5
Service: 1
Waquanzo Barrett
Ordered a sausage egg and cheese combo meal. Waited almost 30 minutes and received the wrong order. I was on break thought it would be a quick in and out. Definitely wasn't
Atmosphere: 2
Food: 1
Service: 1
Randall Terry
The drive thru lady is always so kind and pleasant. And you can't beat a free JBC in the app!
Atmosphere: 4
Food: 5
Service: 5
Justin Riddle
Sucks when you walk in and everyone is standing at the counters doing nothing and they direct you to a kiosk to order which takes time!
Atmosphere: 2
Food: 2
Service: 1
Mary Allen
I’ve been to this Wendy’s location a few times and had really awesome customer service. One guy at a register inside (sadly didn’t catch his name) and Dorene in the drive thru! Made such a great impression! Love this location! Great staff!
Atmosphere: 5
Food: 5
Service: 5
Ashley Hornick
Ordered gravy biscuit barely had enough gravy to cover one side of biscuit with 3 pieces of a torn up sausage patty it was horrible
Atmosphere: 1
Food: 1
Service: 2
Atlanta Food Explorer
I just had a Dave's Double with bacon, medium fries, a large Coke, and a medium strawberry Pop-Tart vanilla frosty. Strawberry Pop-Tart! I went into it expecting a vanilla frosty with crumbled strawberry Pop-Tart crumbles stirred in. The execution went WAY beyond my expectations. There was a much stronger strawberry flavor than what you get in actual Pop-Tarts. The crispy element that they stirred in was a little crispier than most Pop-Tarts and it never got soggy. I called people to tell them about my frosty. My son and his mom now have plans. I haven't had my expectations of a fast food menu item exceed my expectations like this since the Angry Whopper with extra Angry sauce. I want to try a little with chocolate, but I'm pretty sure vanilla will be the clear winner.
The Pop-Tart frosty wasn't the only good execution. This is one of the only Wendy's locations I've found recently that still serves crispy fries. They tasted like back in the day when people were actually excited about Wendy's natural fries. Poor execution and soggy fries have messed up the reputation for Wendy's, but this location still has them the way I remember! A light crisp exterior with a full soft interior salted, but not excessively.
The Dave's Double is always a winner. The proportions of meat to veggies to sauce to bread are perfectly balanced on this burger. I chose to add bacon, which was also delicious. I look forward to coming back here for another Pop-Tart frosty and nostalgia fries!
Atmosphere: 5
Food: 5
Service: 5
Ashia “Mini me” Whitmore
The manager was rude she acted like she didn't wanna deal with any customers I was standing there looking crazy no I'll never go there again she's very rude
They got my order wrong TWICE. I didn't try for a third time. It was like they had never heard of a Baconator.
Atmosphere: 2
Food: 2
Service: 2
Veggie Sub
The price for the biggie bag is undoubtedly a good deal in todays economy. I work nearby and it’s the perfect amount of food and variety to get you to the end of your day.
CallMeMT_YouTube
Food was cold employees were talking instead of worrying about customer my fries were cold 😠 😡 😤
Food: 1
Service: 1
Jay Givins
Worst experience ever in fast food. Ordered my lunch through Wendy's app, transaction was complete, and cc charged. App instructed me to pick up my order from the Spalding Dr. location. I showed up to no record of the order, no food, and no attempt to resolve my missing order. The cashier was overwhelmed, and the crew leader could seem to care less. After 15 mins of talking, showing my app order receipt, folks looking clueless, and being ignored by the crew leader, I canceled my order and left with nothing. Never again.
Very rude nasty mean women who work all the way up to management!!!! You want good customer service Don’t go here!!! They are so rude they do not even say Hi, it’s like they are mad that they have to work. 0 stars
Atmosphere: 1
Food: 1
Service: 1
Food no longer has taste (NO SEASONING) and seems like it's been microwaved! It's a shame... Wendy's used to be the best tasting fast food burger around HANDS DOWN! Now just unseasoned meat with too much condiments on it. Lettuce shredded leaving it and the tomatoes soggy.
Atmosphere: 3
Food: 2
Service: 3
I went there the other day to get dinner foe me and my wife. Three people were standing around literally doing nothing, and nobody wanted to take my order, instead telling me I had to use the kiosk. When the kiosk was throwing errors, I asked for help and was ignored. So sorry if I was interrupting lazy phone time! This used to be a great location. Customer service has definitely suffered. If the kiosk is what we need to use, then they could probably save some overhead and let go of some of the more useless people. I'll think twice before I come back.
Atmosphere: 1
Food: 5
Service: 1
Ordered a sausage egg and cheese combo meal. Waited almost 30 minutes and received the wrong order. I was on break thought it would be a quick in and out. Definitely wasn't
Atmosphere: 2
Food: 1
Service: 1
The drive thru lady is always so kind and pleasant. And you can't beat a free JBC in the app!
Atmosphere: 4
Food: 5
Service: 5
Sucks when you walk in and everyone is standing at the counters doing nothing and they direct you to a kiosk to order which takes time!
Atmosphere: 2
Food: 2
Service: 1
I’ve been to this Wendy’s location a few times and had really awesome customer service. One guy at a register inside (sadly didn’t catch his name) and Dorene in the drive thru! Made such a great impression! Love this location! Great staff!
Atmosphere: 5
Food: 5
Service: 5
Ordered gravy biscuit barely had enough gravy to cover one side of biscuit with 3 pieces of a torn up sausage patty it was horrible
Atmosphere: 1
Food: 1
Service: 2
I just had a Dave's Double with bacon, medium fries, a large Coke, and a medium strawberry Pop-Tart vanilla frosty. Strawberry Pop-Tart! I went into it expecting a vanilla frosty with crumbled strawberry Pop-Tart crumbles stirred in. The execution went WAY beyond my expectations. There was a much stronger strawberry flavor than what you get in actual Pop-Tarts. The crispy element that they stirred in was a little crispier than most Pop-Tarts and it never got soggy. I called people to tell them about my frosty. My son and his mom now have plans. I haven't had my expectations of a fast food menu item exceed my expectations like this since the Angry Whopper with extra Angry sauce. I want to try a little with chocolate, but I'm pretty sure vanilla will be the clear winner.
The Pop-Tart frosty wasn't the only good execution. This is one of the only Wendy's locations I've found recently that still serves crispy fries. They tasted like back in the day when people were actually excited about Wendy's natural fries. Poor execution and soggy fries have messed up the reputation for Wendy's, but this location still has them the way I remember! A light crisp exterior with a full soft interior salted, but not excessively.
The Dave's Double is always a winner. The proportions of meat to veggies to sauce to bread are perfectly balanced on this burger. I chose to add bacon, which was also delicious. I look forward to coming back here for another Pop-Tart frosty and nostalgia fries!
Atmosphere: 5
Food: 5
Service: 5
The manager was rude she acted like she didn't wanna deal with any customers I was standing there looking crazy no I'll never go there again she's very rude
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Very good food and service
Atmosphere: 5
Food: 5
Service: 5
They got my order wrong TWICE. I didn't try for a third time. It was like they had never heard of a Baconator.
Atmosphere: 2
Food: 2
Service: 2
The price for the biggie bag is undoubtedly a good deal in todays economy. I work nearby and it’s the perfect amount of food and variety to get you to the end of your day.
Food was cold employees were talking instead of worrying about customer my fries were cold 😠 😡 😤
Food: 1
Service: 1
Worst experience ever in fast food. Ordered my lunch through Wendy's app, transaction was complete, and cc charged. App instructed me to pick up my order from the Spalding Dr. location. I showed up to no record of the order, no food, and no attempt to resolve my missing order. The cashier was overwhelmed, and the crew leader could seem to care less. After 15 mins of talking, showing my app order receipt, folks looking clueless, and being ignored by the crew leader, I canceled my order and left with nothing. Never again.
Atmosphere: 1
Food: 1
Service: 1
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