Wendy's

1935 Indian Trail Rd, Norcross
(770) 242-8718

Recent Reviews

Steffani Welch

The food was okay. The service? Richard at the first window was great!!! The girl at the second window? HORRIBLE. Yes, I asked for a drink that is not common. It's not my fault that you didn't know where it was and that you gave me the wrong drink. Your bad attitude was unnecessary. Ruined my experience.

Food: 4

Service: 1

Winnie Bear

Get employees that want to work. 11:14 and sat at the drive through 8 minutes before driving off because your employees didn’t want to work.

Atmosphere: 1

Food: 1

Service: 1

Mohammed Rashid

Order fries is bad . Not crispy at all. Someone needs to train them how to cook fries

Lauren Steele

Please just go to another Wendy’s. Homeless people inside with their belongings all on the tables. Filthy restroom. Dirty floors. Disgusting place! Never coming back! Managers don’t even seem to care.

Dedf1sh

Girl at drivethru is rude and dismissive. Did not give me a receipt so I don't know her name. Food took longer than expected, did not follow protocol for taking orders. Parts of my potato were green and tough, and the burger smelled and tasted foul.

Atmosphere: 1

Food: 2

Service: 1

Willie Sainio

Bathroom is filthy. And witnessed an employee come out without washing hands.Will NOT be back.

Atmosphere: 2

Food: 4

Service: 4

Tiffany White

The food was good, but the wait was awful. Just a few cars ahead of me and I sat in line for 12 minutes. That's too long for a drive thru.

Jonathan Whitehead

Bad customer service, slow wait for cold food.

Atmosphere: 2

Food: 3

Service: 2

Michelle Taylor

Great

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hamburger

Brad Lucas

Just go to a different Wendy'

Atmosphere: 1

Food: 1

Service: 1

Ar Nold

Avoid at all costs. Horrible experience! Empty location (no customers), but still had to wait 45 mins and had to ask staff 3 times to receive only half the order. Then asked staff 3 more times to receive all the items ordered. They were just laughing and doing nothing in the kitchen the whole time. Threw away a lemonade because there was basically nothing in it. Staff obviously didnt care or avoided working.

Atmosphere: 1

Food: 1

Service: 1

Eli

Absolutely horrible customer service and the food was cold . The restroom was filthy , floors were dirty, paper towels were in the sink and now they are going to raise their prices. I won’t be going back to Wendy’s .

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Hamburger, French Fries

Tamika Diaz

While paying for my order in the drive thru on 1/27/2024 around 730pm-745ish with this nice young man. I see two bags hanging out the window ahead of me waving back and forth. Literally as we pulled up, to pay at the first window. ? Paid then pulled up to the second window, the white female at the window seemed annoyed and gave us the bags while saying ok have a nice day 3 times in a row. Not sure who pissed in her cornflakes but I remained cool. Customer service is draining, I get it! We then tell her one of our drinks are wrong and could we get sum ketchup. She gives the nastiest look, smacks 3 packets of ketchup in my hand and says pull up I’ll bring the drinks out soon with the rudest tone. No one is behind us or in front so not sure why she wanted us to pull up for a sprite. I was worried she would spit in it. So I calmly said will take these no worries(but ended up trashing the whole order, The fries were so cold, burnt , tasted old and the chicken sandwich was as hard as a brick. My son ate the bacon cheeseburger against my advice but he’s a kid they eat anything) Won’t be coming back there ever again should have went to Chick-fil-A they have amazing customer service. Will be following up with corporate or the owner on Monday.

Atmosphere: 1

Food: 1

Service: 1

alex raduenz

I placed a mobile order when I was ten minutes from the store for a sausage biscuit, potatoes, and a small drink. The order was not ready on arrival. On top of that, I watched three people who came through the drive thru line after my arrival receive their orders before me. Will never return to this

Atmosphere: 1

Food: 4

Service: 1

Kerry Greene

Let's see, No napkins or straw in the bag... Cold fries (not even lukewarm... Lukewarm baconater that look like this.

Food: 1

Service: 1

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