The staff was incredible. They greet you when you walk in, check on you while you're there and wishes you well when you leave. So much more than you would expect from a fast food restaurant. Their biscuits are so, so good but I'd visit this one again just for the staff!
Atmosphere: 4
Food: 4
Service: 5
Lindi branam
No help. Waited an hour here for food. Paid and had to leave because they never came out to give us our food. We went inside to ask for a refund to no avail. There was a long line inside with NO ONE at the front desk helping. Never got a refund or our food…
Atmosphere: 1
Food: 1
Service: 1
Samuel Bartley
Food was very good and staff was great
Atmosphere: 5
Food: 5
Service: 5
doug todd
The best Hardee’s around the Atlanta metro area. The food and service is outstanding. The staff are amazing.
Atmosphere: 5
Food: 5
Service: 5
Local resident
Rude staff. The cook publicly accused me of littering in the parking lot and was very disrespectful.
Atmosphere: 1
Food: 3
Service: 1
Paula Berry
Not sure why 2 large hashrounds were put in the bag completely upside down....very upset that 2 extra seconds couldn't be taken to put them in the bag the correct way.
Jessica Leach
My mom and I stopped here for lunch. Good service. The staff is actually comical to listen to while you're eating. I enjoyed the playful banter between them.
Atmosphere: 5
Food: 4
Service: 5
Fullers Energy Office
I went thru the drive thru on 4/24 and ordered a #1. Charge was $9.08. Asked for a receipt and the window was shut in my face. Guess what...more charges were on my card than just my $9.08. Do not go thru the drive thru unless you want to pay for other food.
Daxzel Jones (m3ssinjah)
Laura the window clerk was amazing and I always get great service.
Mickey Boswell
Davon at the front register was awesome, very polite, and super helpful! Shout out to Davon for doing a great job!
The crew was great so nice and sweet and very well respectful and helpful I will be coming back soon
Jeff Mcdowell
Drive thru was awesome for us..
Robin Mason
Extremely Disappointing Customer Service & Overcharge
I had an incredibly frustrating experience at Hardee’s the other morning. My order was completely incorrect, and the customer service I received was unacceptable.
I ordered three breakfast sandwiches but only received two (though I was only charged for two), and I ordered a large drink but was given a small one (and charged correctly for the small size). The biggest issue, however, was with my order of 10 apple pies. They were advertised as two for $1.50, which should have totaled $7.50, but I was charged $13.50 instead.
I was told there would be a 9-minute wait for the pies, which I understood. I paid for my order and received my sandwiches and drink while waiting, meaning my food got cold before I even received the pies. When the employee brought out my pies, I pointed out the overcharge. She took my receipt to the general manager, who sent her back with only 65 cents in change, insisting that was all I was owed.
I explained that I was overcharged by $6, but I was told I needed to go back through the drive-thru to discuss it. When I did, the manager, Yolanda, yelled at me from across the restaurant, telling me I would not block her drive-thru and that she didn’t owe me anything. I informed her that I was only following the instructions given to me by her employee, and she then demanded I come inside. After working a 12-hour shift, I was exhausted and refused to go inside, so she agreed to meet me out front.
When she came out, she claimed that her computer showed $13.50 for 10 pies, so that was the correct price. I pointed to the sign advertising two pies for $1.50, which clearly totaled $7.50, and even explained that, at the regular price of $1 per pie, the total still wouldn’t be $13.50. She refused to listen, repeatedly insisting that if the computer said $13.50, then that was the price, and I would not be getting a refund.
I then asked for the corporate number, and she claimed the location had no corporate office. At that point, I left and looked up the information to make this review.
This entire experience was beyond disappointing. Not only was I overcharged, but the way I was treated by the manager was unacceptable. Yelling at a customer, refusing to honor the advertised price, and then dismissing my request for a refund is unprofessional and dishonest. I will not be returning to this location, and I sincerely hope upper management takes action to correct these issues.
To support my claims, I have included a photograph of my receipt and a photograph of the sign on the building advertising the correct price. I hope this proof highlights the unfair treatment I received and helps prevent this from happening to others.
Russell Keele
Got to get there early otherwise it's a long line for the drive-thru
Sharon Pirkle
No coke or Dr. Pepper. The only soft drink I drink is Coke
The staff was incredible. They greet you when you walk in, check on you while you're there and wishes you well when you leave. So much more than you would expect from a fast food restaurant. Their biscuits are so, so good but I'd visit this one again just for the staff!
Atmosphere: 4
Food: 4
Service: 5
No help. Waited an hour here for food. Paid and had to leave because they never came out to give us our food. We went inside to ask for a refund to no avail. There was a long line inside with NO ONE at the front desk helping. Never got a refund or our food…
Atmosphere: 1
Food: 1
Service: 1
Food was very good and staff was great
Atmosphere: 5
Food: 5
Service: 5
The best Hardee’s around the Atlanta metro area. The food and service is outstanding. The staff are amazing.
Atmosphere: 5
Food: 5
Service: 5
Rude staff. The cook publicly accused me of littering in the parking lot and was very disrespectful.
Atmosphere: 1
Food: 3
Service: 1
Not sure why 2 large hashrounds were put in the bag completely upside down....very upset that 2 extra seconds couldn't be taken to put them in the bag the correct way.
My mom and I stopped here for lunch. Good service. The staff is actually comical to listen to while you're eating. I enjoyed the playful banter between them.
Atmosphere: 5
Food: 4
Service: 5
I went thru the drive thru on 4/24 and ordered a #1. Charge was $9.08. Asked for a receipt and the window was shut in my face. Guess what...more charges were on my card than just my $9.08. Do not go thru the drive thru unless you want to pay for other food.
Laura the window clerk was amazing and I always get great service.
Davon at the front register was awesome, very polite, and super helpful! Shout out to Davon for doing a great job!
Restaurantji Recommends
The crew was great so nice and sweet and very well respectful and helpful I will be coming back soon
Drive thru was awesome for us..
Extremely Disappointing Customer Service & Overcharge
I had an incredibly frustrating experience at Hardee’s the other morning. My order was completely incorrect, and the customer service I received was unacceptable.
I ordered three breakfast sandwiches but only received two (though I was only charged for two), and I ordered a large drink but was given a small one (and charged correctly for the small size). The biggest issue, however, was with my order of 10 apple pies. They were advertised as two for $1.50, which should have totaled $7.50, but I was charged $13.50 instead.
I was told there would be a 9-minute wait for the pies, which I understood. I paid for my order and received my sandwiches and drink while waiting, meaning my food got cold before I even received the pies. When the employee brought out my pies, I pointed out the overcharge. She took my receipt to the general manager, who sent her back with only 65 cents in change, insisting that was all I was owed.
I explained that I was overcharged by $6, but I was told I needed to go back through the drive-thru to discuss it. When I did, the manager, Yolanda, yelled at me from across the restaurant, telling me I would not block her drive-thru and that she didn’t owe me anything. I informed her that I was only following the instructions given to me by her employee, and she then demanded I come inside. After working a 12-hour shift, I was exhausted and refused to go inside, so she agreed to meet me out front.
When she came out, she claimed that her computer showed $13.50 for 10 pies, so that was the correct price. I pointed to the sign advertising two pies for $1.50, which clearly totaled $7.50, and even explained that, at the regular price of $1 per pie, the total still wouldn’t be $13.50. She refused to listen, repeatedly insisting that if the computer said $13.50, then that was the price, and I would not be getting a refund.
I then asked for the corporate number, and she claimed the location had no corporate office. At that point, I left and looked up the information to make this review.
This entire experience was beyond disappointing. Not only was I overcharged, but the way I was treated by the manager was unacceptable. Yelling at a customer, refusing to honor the advertised price, and then dismissing my request for a refund is unprofessional and dishonest. I will not be returning to this location, and I sincerely hope upper management takes action to correct these issues.
To support my claims, I have included a photograph of my receipt and a photograph of the sign on the building advertising the correct price. I hope this proof highlights the unfair treatment I received and helps prevent this from happening to others.
Got to get there early otherwise it's a long line for the drive-thru
No coke or Dr. Pepper. The only soft drink I drink is Coke
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