The crispy chicken cantina taco looked a hot mess but tasted fantastic. Quick friendly service.
Food: 5
Service: 5
Ashley Smith
25 mins for one taco and small drink.
Heather Walter
Staff rude expected use order kiosk when go inside vs person then they have attitude if want order reg or if ur order was wrong cause doing on kiosk.drive thru had long line so went in made no difference shoulda stayed in drive thru
Atmosphere: 1
Food: 4
Service: 1
Caitlin T
We had part of our order mixed up with someone else's and the manager Curtis was super nice and offered a quick resolution. We usually doordash (Vivi!) late night and it's always perfect. Thank you Curtis for owning it and being cool when I called in. Great resolution/customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Joseph Sims
Is Taco Bell list pretty quick every time I've gone. That's not something I can say for every TB that I go to. Just bring back the double decker and it'll be great.
Atmosphere: 4
Food: 4
Service: 5
Divany 154
Had delivery and both burritos are burnt.
Food: 1
The Red Queen
I arrived at the Oakwood, GA Taco Bell at 10:14 PM to pick up a DoorDash order. After 35 minutes, the order had still not been started. When I asked for an update, the manager responded with an unnecessarily argumentative attitude, rather than providing a simple explanation or solution. The lack of urgency and disregard for my time made it impossible to complete the delivery, and I was forced to unassign the order.
Furthermore, I observed the staff treating another customer in an equally dismissive and rude manner. The behavior I witnessed reflected a serious lack of professionalism and customer service standards at this location.
This level of service is unacceptable. Management needs to address these issues immediately—both in communication and in respect shown to customers and delivery drivers alike.
Atmosphere: 1
Food: 1
Service: 1
emma koger
This location is usually good! I'm not sure what happened tonight but it just wasn't it. For starters there was a child running around the back behind the counter. Specifically asked for no lettuce on a cheesy gordita crunch and it was filled with lettuce and lacked the sauce that comes on it. The hard shell tacos also had lettuce on them. These were the only issues. I usually go there and everything is fine.
Atmosphere: 1
Food: 3
Service: 4
Lindsey Blake
They take forever to give out your order.
Atmosphere: 2
Food: 3
Service: 1
Mindy Kim
I've been here plenty of times for DD. Expect to wait at least 15+ minutes for the food no matter the date/time.
11/13 @8:02pm order number 380 awful service and received the wrong order. Had already drove off. I almost forgot why I stopped coming here. Now I remember lol.
Renso Vilchez
Excellent perfect
Atmosphere: 5
Food: 5
Service: 5
Clayton (Claydoh)
Always fast service when going through the drive thru
Atmosphere: 5
Food: 5
Service: 5
Brandon Diana Spivey Cruz
I never expect fast food to be anything crazy, but this taco bell sets the bar so low. My wife and I ordered online when she arrived at the location they handed her someone else's food. The manager said that was the only order he had under our name and couldn't change it or fix it. When asked what we needed to do to get our money back he said idk. Come on taco bell this is the guy you made manager? This location is also always out of items. I can't count the number of times I have been told they are out of beef or cups even. Lets not mention the wait is normally 3 business days. I'll still go to taco bell, but not this location. Oakwood taco bell is one big joke.
The crispy chicken cantina taco looked a hot mess but tasted fantastic. Quick friendly service.
Food: 5
Service: 5
25 mins for one taco and small drink.
Staff rude expected use order kiosk when go inside vs person then they have attitude if want order reg or if ur order was wrong cause doing on kiosk.drive thru had long line so went in made no difference shoulda stayed in drive thru
Atmosphere: 1
Food: 4
Service: 1
We had part of our order mixed up with someone else's and the manager Curtis was super nice and offered a quick resolution. We usually doordash (Vivi!) late night and it's always perfect. Thank you Curtis for owning it and being cool when I called in. Great resolution/customer service skills.
Atmosphere: 5
Food: 5
Service: 5
Is Taco Bell list pretty quick every time I've gone. That's not something I can say for every TB that I go to. Just bring back the double decker and it'll be great.
Atmosphere: 4
Food: 4
Service: 5
Had delivery and both burritos are burnt.
Food: 1
I arrived at the Oakwood, GA Taco Bell at 10:14 PM to pick up a DoorDash order. After 35 minutes, the order had still not been started. When I asked for an update, the manager responded with an unnecessarily argumentative attitude, rather than providing a simple explanation or solution. The lack of urgency and disregard for my time made it impossible to complete the delivery, and I was forced to unassign the order.
Furthermore, I observed the staff treating another customer in an equally dismissive and rude manner. The behavior I witnessed reflected a serious lack of professionalism and customer service standards at this location.
This level of service is unacceptable. Management needs to address these issues immediately—both in communication and in respect shown to customers and delivery drivers alike.
Atmosphere: 1
Food: 1
Service: 1
This location is usually good! I'm not sure what happened tonight but it just wasn't it. For starters there was a child running around the back behind the counter. Specifically asked for no lettuce on a cheesy gordita crunch and it was filled with lettuce and lacked the sauce that comes on it. The hard shell tacos also had lettuce on them. These were the only issues. I usually go there and everything is fine.
Atmosphere: 1
Food: 3
Service: 4
They take forever to give out your order.
Atmosphere: 2
Food: 3
Service: 1
I've been here plenty of times for DD. Expect to wait at least 15+ minutes for the food no matter the date/time.
Restaurantji Recommends
One of the best taco bells i been too. Food was delicious in at point. Service was fast. Atmosphere was great it was clean and smell good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Mexican Pizza, Cinnamon Twists, Bean Burrito, Crunchwrap Supreme, Soft Taco, Burrito Supreme, Chicken Quesadilla, Triple Layer Nachos, Crunchy Taco, Quesarito, Grande Meal
11/13 @8:02pm order number 380 awful service and received the wrong order. Had already drove off. I almost forgot why I stopped coming here. Now I remember lol.
Excellent perfect
Atmosphere: 5
Food: 5
Service: 5
Always fast service when going through the drive thru
Atmosphere: 5
Food: 5
Service: 5
I never expect fast food to be anything crazy, but this taco bell sets the bar so low. My wife and I ordered online when she arrived at the location they handed her someone else's food. The manager said that was the only order he had under our name and couldn't change it or fix it. When asked what we needed to do to get our money back he said idk. Come on taco bell this is the guy you made manager? This location is also always out of items. I can't count the number of times I have been told they are out of beef or cups even. Lets not mention the wait is normally 3 business days. I'll still go to taco bell, but not this location. Oakwood taco bell is one big joke.
Atmosphere: 3
Food: 3
Service: 1
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