I used the app to place my order...and I ALWAYS leave a tip. Placed it about 4:45, drive to the local grocery store, picked up a few things, then drove the the subway. The app said it wasn't ready, so I sat in my car another 7 minutes. The app alerted me my order was ready. I went inside, noticed my order wasn't on the shelf. I didn't see it anywhere in the counter. I stood in line for about 10 minutes while the young man made an older gentleman's sandwich, who then decided just before it was finished, he wanted another one. This should have signalled to the other woman behind the counter to come take my order, because they didn't know I had already ordered online, instead of looking on at her phone. After standing there 10 mm minutes, I walked out to my car to retrieve my phone in case I had to prove I ordered. When I came back inside, the young man assumed I was the one waiting for my order and tells me they "lost the ticket" and needed me to tell them what goes on all 4 sandwiches. The whole point of the app is to avoid this. In the meantime, while I'm having to go through my whole order again, another customer approaches the counter and the women, who'd done nothing while I was standing there, decided to help this customer instead of help this guy finish my sandwiches because of their mistake. There was no apology from either and I didn't even have a receipt because it was "lost". So, I couldn't call in a complaint. All in all, my order took about 45 minutes from being sent from my app til I walked out the door with food in hand. I'm done with this subway.
Atmosphere: 1
Food: 1
Service: 1
Blesslife
No complaints all was good here
Atmosphere: 4
Food: 5
Service: 5
Dalton Gray
Ocilla Subway is the
Atmosphere: 5
Food: 5
Service: 5
Michele Hodges-Maclaury
9mg. FSt friendly fun service. The place is great
Atmosphere: 5
Food: 5
Service: 5
Allen Lacroix
The employees are very good and very respectful.
Atmosphere: 5
Food: 5
Service: 5
KP Pettiford
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, White Chip Macadamia Nut
Marc Gaudette
Avoid this place at all cost ..... Placed an online order on two separate occasions and only received part of my order both times. Called to try and make it right and got the run around both times. I will never order from this location again and will be contacting corporate in the morning.
Genae Bolt
Quick with friendly service. All while inside a convenient store.
The food was so good but the delivery took a while but it was worth it
Mrs. Wise
Delivery Driver
MISS DEDE490
The worker could have been a little friendlier.
Mason McMillan
Can't make food on time, won't call you to let you know that they're out of the ingredients to make your order and will rudely tell you the wrong information about how to cancel your order and will not answer the phone. I've literally called 36 times back to back
I used the app to place my order...and I ALWAYS leave a tip. Placed it about 4:45, drive to the local grocery store, picked up a few things, then drove the the subway. The app said it wasn't ready, so I sat in my car another 7 minutes. The app alerted me my order was ready. I went inside, noticed my order wasn't on the shelf. I didn't see it anywhere in the counter. I stood in line for about 10 minutes while the young man made an older gentleman's sandwich, who then decided just before it was finished, he wanted another one. This should have signalled to the other woman behind the counter to come take my order, because they didn't know I had already ordered online, instead of looking on at her phone. After standing there 10 mm minutes, I walked out to my car to retrieve my phone in case I had to prove I ordered. When I came back inside, the young man assumed I was the one waiting for my order and tells me they "lost the ticket" and needed me to tell them what goes on all 4 sandwiches. The whole point of the app is to avoid this. In the meantime, while I'm having to go through my whole order again, another customer approaches the counter and the women, who'd done nothing while I was standing there, decided to help this customer instead of help this guy finish my sandwiches because of their mistake. There was no apology from either and I didn't even have a receipt because it was "lost". So, I couldn't call in a complaint. All in all, my order took about 45 minutes from being sent from my app til I walked out the door with food in hand. I'm done with this subway.
Atmosphere: 1
Food: 1
Service: 1
No complaints all was good here
Atmosphere: 4
Food: 5
Service: 5
Ocilla Subway is the
Atmosphere: 5
Food: 5
Service: 5
9mg. FSt friendly fun service. The place is great
Atmosphere: 5
Food: 5
Service: 5
The employees are very good and very respectful.
Atmosphere: 5
Food: 5
Service: 5
Great food and service
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Hotshot Italiano, White Chip Macadamia Nut
Avoid this place at all cost ..... Placed an online order on two separate occasions and only received part of my order both times. Called to try and make it right and got the run around both times. I will never order from this location again and will be contacting corporate in the morning.
Quick with friendly service. All while inside a convenient store.
Eat fresh. Good food.
Delivery Driver
Restaurantji Recommends
The food was so good but the delivery took a while but it was worth it
Delivery Driver
The worker could have been a little friendlier.
Can't make food on time, won't call you to let you know that they're out of the ingredients to make your order and will rudely tell you the wrong information about how to cancel your order and will not answer the phone. I've literally called 36 times back to back
I love subway good food nice people
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