Ice cream was excellent as usual, however place had a smell to it we noticed as soon as we walked in. If we didn't have young children with us we would have just turned around
Atmosphere: 1
Food: 5
Service: 4
Scott R
Walked in and immediately hit with pungent odor. We turned right around and left to get ice cream at a different store. Adding this to our prior experiences is enough to not return at all, especially since new custard shop just opened not too far.
Atmosphere: 1
Food: 1
Terame Talton Jr
Felt like my order was purposely made wrong, she repeated to me what I wanted then proceeded to make the wrong thing and when I asked her about it she just proceeded to put the right ingredients with the wrong ones instead of remaking it and over charged me for the right ingredients added
Atmosphere: 3
Food: 1
Service: 1
Shelley Helprin
I always loved the Marble Slab for their ice cream cakes. They always resembled the picture on their website, but this time, this was not the case. This was their version of Cookies and Cream. It was more like a Vanilla Ice cream Cake. I contacted the store and spoke with the owner about how disappointed I was with this cake. He said all he could do was offer me a $10 gift card. I accepted even though I was not thrilled since this cake was $40. This is going back a month and I still have not received it. When I asked about it, he told me it was mailed out. I tried calling again today and someone hung up on me. I will not be going back there. This is no way to run a business. Update I finally received the gift card.
sarah
The best ice cream place in PTC…service was friendly, stuffed the cup full of icecream to the point I said that’s enough, and tons of toppings. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
J G
Absolutely love the freshly made ice cream... And their cakes are really good too..
Kid-friendliness: My little one loves it here.. it's a very friendly environment and the staff are welcoming..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Cookies and Cream Ice Cream Cake
Eric Bahme
It’s been our go to place the last few years for kids birthday cakes. They are ice cream artists!
Atmosphere: 5
Food: 5
Service: 5
Michelle Flores
Came in 2-11-24 even though the hours are posted until 9 they close at 7:50. I went and on the door it said open until 8:30 the doors were locked and two teenagers were in there texting on their phones mouthing they weren’t open. Kind of disappointing with the misleading times on the website and on the door. Why not show the actual times they are open for business and if business is closed why not state the correct hour for customers? Very disappointing.
Dr. Jason Hansra
Amazing and delicious ice cream with great service 😋
michelle mackinen
Went there for first time, time says 9 pm closing. We're closed at 830, now I probably won't ever go again. Why can't anyone honor their hours!!!!
Did not open on time.... currently 1150... an employee was inside sitting down saw me at door and didn't come open it....
Aiden eshenbaugh
messed up order and food was not good. Do not recommend. Ice cream was also incredibly over priced and not enjoyable.
Edwin McQuilkin
Had a milkshake and it was watery. Initially I thought it was the whip cream but it's the drink itself very watery. Very disappointing for the price I paid
Jass B
The service was fine. The ice cream wasn't what I thought it would be. Had too high expectations I guess. Flavors were kind of bland.
Kenneth Gray
Great service and great ice cream. Love this place.
Ice cream was excellent as usual, however place had a smell to it we noticed as soon as we walked in. If we didn't have young children with us we would have just turned around
Atmosphere: 1
Food: 5
Service: 4
Walked in and immediately hit with pungent odor. We turned right around and left to get ice cream at a different store. Adding this to our prior experiences is enough to not return at all, especially since new custard shop just opened not too far.
Atmosphere: 1
Food: 1
Felt like my order was purposely made wrong, she repeated to me what I wanted then proceeded to make the wrong thing and when I asked her about it she just proceeded to put the right ingredients with the wrong ones instead of remaking it and over charged me for the right ingredients added
Atmosphere: 3
Food: 1
Service: 1
I always loved the Marble Slab for their ice cream cakes. They always resembled the picture on their website, but this time, this was not the case. This was their version of Cookies and Cream. It was more like a Vanilla Ice cream Cake. I contacted the store and spoke with the owner about how disappointed I was with this cake. He said all he could do was offer me a $10 gift card. I accepted even though I was not thrilled since this cake was $40. This is going back a month and I still have not received it. When I asked about it, he told me it was mailed out. I tried calling again today and someone hung up on me. I will not be going back there. This is no way to run a business.
Update I finally received the gift card.
The best ice cream place in PTC…service was friendly, stuffed the cup full of icecream to the point I said that’s enough, and tons of toppings. Very impressed.
Atmosphere: 5
Food: 5
Service: 5
Absolutely love the freshly made ice cream... And their cakes are really good too..
Kid-friendliness: My little one loves it here.. it's a very friendly environment and the staff are welcoming..
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Classic Cookies and Cream Ice Cream Cake
It’s been our go to place the last few years for kids birthday cakes. They are ice cream artists!
Atmosphere: 5
Food: 5
Service: 5
Came in 2-11-24 even though the hours are posted until 9 they close at 7:50. I went and on the door it said open until 8:30 the doors were locked and two teenagers were in there texting on their phones mouthing they weren’t open. Kind of disappointing with the misleading times on the website and on the door. Why not show the actual times they are open for business and if business is closed why not state the correct hour for customers? Very disappointing.
Amazing and delicious ice cream with great service 😋
Went there for first time, time says 9 pm closing. We're closed at 830, now I probably won't ever go again. Why can't anyone honor their hours!!!!
Restaurantji Recommends
Did not open on time.... currently 1150... an employee was inside sitting down saw me at door and didn't come open it....
messed up order and food was not good. Do not recommend. Ice cream was also incredibly over priced and not enjoyable.
Had a milkshake and it was watery. Initially I thought it was the whip cream but it's the drink itself very watery. Very disappointing for the price I paid
The service was fine. The ice cream wasn't what I thought it would be. Had too high expectations I guess. Flavors were kind of bland.
Great service and great ice cream. Love this place.
Loading...