No one was at the register. We had to wait a bit for someone to take our order. She didn’t even welcome us just stood there looking at us. We had four in our group 1 teenager, 2 elementary and one senior. Bill was $56 wow and I asked for crackers for soup and they simply said no they didn’t have any. Ordered a southwestern chicken salad - meat was prepared already and cold , corn was frozen. Ordered a bowl of chicken soup they served it in a bowl but it was no more than the dinner portion the bowl was rather empty. I wouldn’t go back.
Atmosphere: 3
Food: 2
Service: 1
D Simmons
I just visited the Panera bread and was greeted so pleasantly by Angel. Very professional young lady. During my transaction I asked Angel if they have MILITARY discounts. Yes proudly said yes and immediately went over to get the manager.
Once she did that, that’s when the business and customer service did a wrong turn. ASHLEY walks up and I politely greeted her she did part her lips to speak and had the nastiest look on her face as well as her attitude. This young lady is too young to be so NASTY.
I’m sure there have been several complaints about her. She definitely need some training if she’s going to deal with the public.
Please feel free to contact me. I will be contacting the corporate office IMMEDIATELY!
Parking: There were no handicap parking for those with disabilities and has the tags on their vehicles.
Kid-friendliness: Do not have small children.
Atmosphere: 5
Food: 5
Service: 5
Zackary Nizker
I’ve been a loyal customer to this Panera for many years, and, they’ve made many mistakes before, but today was the last straw. First of all, this is the only bad review I’ve ever given, and they sure deserved it! For starters, my wait was 45 minutes, and, I get short-staffing, but that’s unacceptable. Then they proceeded to get my entire order wrong. When I asked them to correct it, they refused to fix my entire order because the cash register put in my order wrong. Usually they’ll fix it, no questions asked, but not today. If you like long waits, wrong orders, and zero compensation, then this is the place for you.
Atmosphere: 1
Food: 2
Service: 1
Alexander Shyshla
Stopped here for lunch and had a good time. My sandwich was fresh and delicious. My soup was OK. Service was slow. Overall place was OK. I paid 24$ for my soup and sandwich... kinda a lot.
Atmosphere: 4
Food: 5
Service: 4
Due-Well Than-Cell Phal (Joe)
Not good this time
Atmosphere: 2
Food: 2
Service: 2
Shannon Campbell
Friendly staff, clean, and very delicious menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chipper Cookie, Bacon Egg and Cheese Sandwich, Catering Southwest Chicken Ranch Salad Bravo Club & Toasted Italiano, Sourdough Bread Bowl, Broccoli Cheddar Soup, Variety of Panera Sandwiches, Sandwich and Salad, New Blueberry Lavender Lemonade - Naturally Flavored, Ciabatta Cheesesteak & Mexican Street Corn Chowder You Pick 2, Greek Salad with Chicken, Brownie, Everything Bagel with Plain Cream Cheese, Half Dozen Bagels, Variety of Breakfast Sandwiches, Tomato Soup & Green Goddess Salad for a Group, Grilled Cheese, Greek Salad
Grace Cannon
While there must have been a mix up and our wait for food was quite long, the disappointing part of our experience was the way the older man (manager?) fussed at the three ladies in front of guests. These girls replaced the order, had it perfect and ready to go, despite a mixup and the order was doubled, and offered to bag it up for us. He, on the other hand, buzzed us up with no order ready, had no desire to find and put our food together, prioritized newer orders in front of me while I waited, and then didn’t even have the whole order after calling me up. He was neglectful and rude, then demeaned the employees who cared about the order. Kudos to the girls- this man can go!
Jarhonda Vaughn
I placed a sandwich order online incorrectly. The manager himself called to verify it. That’s great customer service. I’m always treated well and the food is always great. I highly recommend this location!!!
Atmosphere: 5
Food: 5
Service: 5
M B
They changed the hours without warning! Now they open until 10:30am making the sip club not longer useful to me!! This company is going down!
Atmosphere: 1
Food: 1
Service: 1
Willie Starks
I enjoyed my sandwich. I had a gift card but was told it had expired.
This Panera is without a doubt the worst in the country when it comes to food, service, and cleanliness.
Lo Lo
Nice quiet place to eat it. The service is good. The food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chipper Cookie, Bacon Egg and Cheese Sandwich, Kickin' Grilled Cheese, Catering Southwest Chicken Ranch Salad Bravo Club & Toasted Italiano, Kids Signature Mac & Cheese, Broccoli Cheddar Soup, Variety of Panera Sandwiches, New Blueberry Lavender Lemonade - Naturally Flavored, Greek Salad with Chicken, Brownie, Everything Bagel with Plain Cream Cheese, Half Dozen Bagels, Variety of Breakfast Sandwiches
Carolyn East
The new fruit cups were a great addition to the menu. Also, when asked for a cheese sandwich, light on the amount, the staff did a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin' Grilled Cheese
jordon posey
Service is kinda terrible. I've placed a few mobile orders for a single drink and they almost always mark it as complete before they even start making it. One time I had to wait 16 minutes for my drink.
Atmosphere: 4
Food: 3
Service: 2
Nikki Cameron
10/10 recommend!! The food was delicious, you definitely get more soup when you dine-in, which I will be doing more often because I LOOOOOVE their broccoli cheddar soup. ? the brownies were delicious, as well as the tuna salad croissant. ?
No one was at the register. We had to wait a bit for someone to take our order. She didn’t even welcome us just stood there looking at us. We had four in our group 1 teenager, 2 elementary and one senior. Bill was $56 wow and I asked for crackers for soup and they simply said no they didn’t have any. Ordered a southwestern chicken salad - meat was prepared already and cold , corn was frozen. Ordered a bowl of chicken soup they served it in a bowl but it was no more than the dinner portion the bowl was rather empty. I wouldn’t go back.
Atmosphere: 3
Food: 2
Service: 1
I just visited the Panera bread and was greeted so pleasantly by Angel. Very professional young lady. During my transaction I asked Angel if they have MILITARY discounts. Yes proudly said yes and immediately went over to get the manager.
Once she did that, that’s when the business and customer service did a wrong turn. ASHLEY walks up and I politely greeted her she did part her lips to speak and had the nastiest look on her face as well as her attitude. This young lady is too young to be so NASTY.
I’m sure there have been several complaints about her. She definitely need some training if she’s going to deal with the public.
Please feel free to contact me. I will be contacting the corporate office IMMEDIATELY!
Parking: There were no handicap parking for those with disabilities and has the tags on their vehicles.
Kid-friendliness: Do not have small children.
Atmosphere: 5
Food: 5
Service: 5
I’ve been a loyal customer to this Panera for many years, and, they’ve made many mistakes before, but today was the last straw. First of all, this is the only bad review I’ve ever given, and they sure deserved it! For starters, my wait was 45 minutes, and, I get short-staffing, but that’s unacceptable. Then they proceeded to get my entire order wrong. When I asked them to correct it, they refused to fix my entire order because the cash register put in my order wrong. Usually they’ll fix it, no questions asked, but not today. If you like long waits, wrong orders, and zero compensation, then this is the place for you.
Atmosphere: 1
Food: 2
Service: 1
Stopped here for lunch and had a good time. My sandwich was fresh and delicious. My soup was OK. Service was slow. Overall place was OK. I paid 24$ for my soup and sandwich... kinda a lot.
Atmosphere: 4
Food: 5
Service: 4
Not good this time
Atmosphere: 2
Food: 2
Service: 2
Friendly staff, clean, and very delicious menu.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chipper Cookie, Bacon Egg and Cheese Sandwich, Catering Southwest Chicken Ranch Salad Bravo Club & Toasted Italiano, Sourdough Bread Bowl, Broccoli Cheddar Soup, Variety of Panera Sandwiches, Sandwich and Salad, New Blueberry Lavender Lemonade - Naturally Flavored, Ciabatta Cheesesteak & Mexican Street Corn Chowder You Pick 2, Greek Salad with Chicken, Brownie, Everything Bagel with Plain Cream Cheese, Half Dozen Bagels, Variety of Breakfast Sandwiches, Tomato Soup & Green Goddess Salad for a Group, Grilled Cheese, Greek Salad
While there must have been a mix up and our wait for food was quite long, the disappointing part of our experience was the way the older man (manager?) fussed at the three ladies in front of guests. These girls replaced the order, had it perfect and ready to go, despite a mixup and the order was doubled, and offered to bag it up for us. He, on the other hand, buzzed us up with no order ready, had no desire to find and put our food together, prioritized newer orders in front of me while I waited, and then didn’t even have the whole order after calling me up. He was neglectful and rude, then demeaned the employees who cared about the order. Kudos to the girls- this man can go!
I placed a sandwich order online incorrectly. The manager himself called to verify it. That’s great customer service. I’m always treated well and the food is always great. I highly recommend this location!!!
Atmosphere: 5
Food: 5
Service: 5
They changed the hours without warning! Now they open until 10:30am making the sip club not longer useful to me!! This company is going down!
Atmosphere: 1
Food: 1
Service: 1
I enjoyed my sandwich. I had a gift card but was told it had expired.
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Variety of Panera Sandwiches
Restaurantji Recommends
This Panera is without a doubt the worst in the country when it comes to food, service, and cleanliness.
Nice quiet place to eat it. The service is good. The food was good.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chocolate Chipper Cookie, Bacon Egg and Cheese Sandwich, Kickin' Grilled Cheese, Catering Southwest Chicken Ranch Salad Bravo Club & Toasted Italiano, Kids Signature Mac & Cheese, Broccoli Cheddar Soup, Variety of Panera Sandwiches, New Blueberry Lavender Lemonade - Naturally Flavored, Greek Salad with Chicken, Brownie, Everything Bagel with Plain Cream Cheese, Half Dozen Bagels, Variety of Breakfast Sandwiches
The new fruit cups were a great addition to the menu. Also, when asked for a cheese sandwich, light on the amount, the staff did a great job!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin' Grilled Cheese
Service is kinda terrible. I've placed a few mobile orders for a single drink and they almost always mark it as complete before they even start making it. One time I had to wait 16 minutes for my drink.
Atmosphere: 4
Food: 3
Service: 2
10/10 recommend!! The food was delicious, you definitely get more soup when you dine-in, which I will be doing more often because I LOOOOOVE their broccoli cheddar soup. ? the brownies were delicious, as well as the tuna salad croissant. ?
Atmosphere: 5
Food: 5
Service: 5
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