I was so excited when Qdoba first opened and the original management & employees were great, friendly and excellent service. But since the new management has taken over, the service is so-so and the employees change out every week it seems. The quality and quantity of food has dropped off dramatically (as seen in the attached photos). That was a brisket taco with 3-4 strands of brisket and a large caso that was not even 1/2 full. In a time when money needs to go a long way, Qdoba doesn’t meet even minimum standards for a “good deal”! We will end up driving to Moe’s or Chipotle again until this store become great again. Highly disappointed.
Charity Miller
I ordered online through their app, and the store was closed when we got there. The payment cleared my bank. I will never go to Qdoba again. This is inexcusable.
Google user
I was so excited when Qdoba first opened and the original management \\u0026 employees were great, friendly and excellent service. But since the new management has taken over, the service is so-so and the employees change out every week it seems. The quality and quantity of food has dropped off dramatically (as seen in the attached photos). That was a brisket taco with 3-4 strands of brisket and a large caso that was not even 1/2 full. In a time when money needs to go a long way, Qdoba doesn’t meet even minimum standards for a “good deal”! We will end up driving to Moe’s or Chipotle again until this store become great again. Highly disappointed.
FlyingarmyCH47
I was so excited when Qdoba first opened and the original management & employees were great, friendly and excellent service. But since the new management has taken over, the service is so-so and the employees change out every week it seems. The quality and quantity of food has dropped off dramatically (as seen in the attached photos). That was a brisket taco with 3-4 strands of brisket and a large caso that was not even 1/2 full. In a time when money needs to go a long way, Qdoba doesn’t meet even minimum standards for a “good deal”! We will end up driving to Moe’s or Chipotle again until this store become great again. Highly disappointed.
olivia thompson
I wish I could give zero stars. I arrived at this location at 9:20pm on Tuesday, November 8th and the lights were on in the store but the door was locked and the store was closed even though online and on their door it states they are open till 10pm. I drove 35 minutes to the store and prior to arriving I did try calling a couple times but the phone was not working. This is highly unacceptable and very unprofessional. This is very upsetting because I wasted a good amount of gas and money traveling to a restaurant that was supposed to be open!!! In addition to this, no sign was on the door stating why they were closed so early and again they didn’t answer the phone prior to my arrival. I just saw an employee leave the store with no explanation. Also, when I called the store prior to my arrival the phone didn’t even ring. An automated message came on that said “this person has a voice mailbox that has not been set up yet”. I will be contacting corporate.
aarikc17
Short staffed, rude, ran out of food all three times we went there. Tried to give it a fair shake multiple times….nope we’re done.
Taylor Smith
The staff were great and very professional. The food was just okay. I personally feel Chipotle is better.
DARCEY FULLER
I eat here often because it’s incredibly close to my work (as well as on my route home after work) and because I like the fresh, healthy (ish) ingredients. The food is always tasty, but they do get it wrong often (missing items, etc). They are also often dirty and out of certain sodas, etc. I always order online, and the order is hardly ever ready on time…I typically wait until after the high end time range provided when I place my order, and it’s still not ready most of the time. The staff is unbelievably rude and/or just plain uncaring. I’m never acknowledged when I walk in. It seems they go out of their way to ignore you to avoid addressing any potential issue. I’ve stood at the register for extensive times before and staff refuses to make eye contact or ask what I need. When they finally do, they seem to make excuses for why they can’t fix their error and seem agitated that I would expect them to get my order correct or that I would ask to get the missing items for which I paid. Today I ordered a large soda with my order ($2.10). When I arrived, they were out of the only soda I drink (or just refused to change out the syrup). After waiting and being ignored, what I assumed to be a manager finally looked at me agitated as if I was an inconvenience to her. I asked if they were out of the drink I preferred. She said she guessed so. I asked for a refund and she sighed and told me to wait. After an additional 5 minutes, she finally walks to the register with no conversation at all. I noticed on the menu that a bottle of water was $2.00 (10 cent less expensive than what I ordered). I asked if I could just swap it out for a bottle of water rather than bother with the refund. She rudely told me bottled water was more expensive when their menu clearly indicated otherwise. I pointed out the facts on the menu, and she again sighed and rudely shived a bottle of water in my direction….again never saying a word of apology for my inconvenience and unnecessary wait or appreciation for my business. It’s so sad that a place with such potential is ruined by people who clearly don’t care about their job or their customers. I like the food but not sure I can continue to deal with the terrible employee attitudes.Edit: I received a response to this review from Qdoba on 9/5 asking that I contact them so they can make it right. I did so on 9/6 and have yet to get a response. More of the same, it would appear. Customer service is truly dead.
Andy G.
Y'all are showing open but we arrived at 5pm to doors locked and lights off. On FB, Yelp you show open. We had a coupon and decided to give you a try. Can you at least update and keep the site and Yelp updated if you are in fact open so we don't wasted time and not plan our dinner plans you being closed. With no notice on door etc.
Venus Hofler
I am sad and hungry. Sad because we were in front of q perfectly good Moe's but left without going in because Qdoba has better seasoned meats. It is Sunday at 14:00 and the store is closed. There are 4 of us starving and we came all the way here and the doors are locked and the store is empty. Yes, we see after the fact on Google that the store is temporarily closed, but there is no signage on the store itself to warn a person who did not use Google Maps to get here.
This is actually awesome. They literally prepared a bag of garbage and sent it via DoorDash. I have proof with photos. 1/2 of order missing and what they pulled from the dumpster and delivered was disgusting, possibly illegal .
Laura Bentley
Finally found the tunnel to get here on the golf cart! Service was quick! Enjoyed the quesadilla and guacamole included! Good customization options for every meal. The bathrooms were horrible. Opens pretty late on a weekday (11am) so the second time we came here it was too early. Will come back another time. Nice change from the usual Moes/Chipotle.
Marc S.
This place is so good recommend it. Happy birthday to you too hope you have a good day today and tomorrow good morning to you too
Julie Negron
I just came from the Qdoba in Peachtree City and it’s awful. It’s not even noon and the bathroom was filthy, overflowing trash can with a filthy exterior, looked like nobody ever wipes it down, empty towel dispenser, toilet full of toilet paper. I had to flush it before I could use it. Really disgusting. I told the cashier and he kind of shrugged. Oh, well. The food is horrible. The “3 Street Tacos” corn tortillas are so cold they just crumble when I try to pick them up right now. The meat and veg are all ice cold. I’ve cold, like they just came out of the walk-in. It’s just awful. The staff prepares the food without gloves or masks and handle money at the same time. I couldn’t get out of there fast enough. I just hope I don’t get food poisoning. I think I’m going to just throw this garbage out. Boo. Worst restaurant in PTC. I can’t post without giving at least one star so, against my will, there’s one star for you. Yuck!
Kim A.
My family and I come almost every week. We love the food! But we also love the staff. They are so friendly & always makes sure we are satisfied. We’ve come for almost three months straight & they have not disappoint. So happy they have a location here in GA that’s close!
I was so excited when Qdoba first opened and the original management & employees were great, friendly and excellent service. But since the new management has taken over, the service is so-so and the employees change out every week it seems. The quality and quantity of food has dropped off dramatically (as seen in the attached photos). That was a brisket taco with 3-4 strands of brisket and a large caso that was not even 1/2 full. In a time when money needs to go a long way, Qdoba doesn’t meet even minimum standards for a “good deal”! We will end up driving to Moe’s or Chipotle again until this store become great again. Highly disappointed.
I ordered online through their app, and the store was closed when we got there. The payment cleared my bank. I will never go to Qdoba again. This is inexcusable.
I was so excited when Qdoba first opened and the original management \\u0026 employees were great, friendly and excellent service. But since the new management has taken over, the service is so-so and the employees change out every week it seems. The quality and quantity of food has dropped off dramatically (as seen in the attached photos). That was a brisket taco with 3-4 strands of brisket and a large caso that was not even 1/2 full. In a time when money needs to go a long way, Qdoba doesn’t meet even minimum standards for a “good deal”! We will end up driving to Moe’s or Chipotle again until this store become great again. Highly disappointed.
I was so excited when Qdoba first opened and the original management & employees were great, friendly and excellent service. But since the new management has taken over, the service is so-so and the employees change out every week it seems. The quality and quantity of food has dropped off dramatically (as seen in the attached photos). That was a brisket taco with 3-4 strands of brisket and a large caso that was not even 1/2 full. In a time when money needs to go a long way, Qdoba doesn’t meet even minimum standards for a “good deal”! We will end up driving to Moe’s or Chipotle again until this store become great again. Highly disappointed.
I wish I could give zero stars. I arrived at this location at 9:20pm on Tuesday, November 8th and the lights were on in the store but the door was locked and the store was closed even though online and on their door it states they are open till 10pm. I drove 35 minutes to the store and prior to arriving I did try calling a couple times but the phone was not working. This is highly unacceptable and very unprofessional. This is very upsetting because I wasted a good amount of gas and money traveling to a restaurant that was supposed to be open!!! In addition to this, no sign was on the door stating why they were closed so early and again they didn’t answer the phone prior to my arrival. I just saw an employee leave the store with no explanation. Also, when I called the store prior to my arrival the phone didn’t even ring. An automated message came on that said “this person has a voice mailbox that has not been set up yet”. I will be contacting corporate.
Short staffed, rude, ran out of food all three times we went there. Tried to give it a fair shake multiple times….nope we’re done.
The staff were great and very professional. The food was just okay. I personally feel Chipotle is better.
I eat here often because it’s incredibly close to my work (as well as on my route home after work) and because I like the fresh, healthy (ish) ingredients. The food is always tasty, but they do get it wrong often (missing items, etc). They are also often dirty and out of certain sodas, etc. I always order online, and the order is hardly ever ready on time…I typically wait until after the high end time range provided when I place my order, and it’s still not ready most of the time. The staff is unbelievably rude and/or just plain uncaring. I’m never acknowledged when I walk in. It seems they go out of their way to ignore you to avoid addressing any potential issue. I’ve stood at the register for extensive times before and staff refuses to make eye contact or ask what I need. When they finally do, they seem to make excuses for why they can’t fix their error and seem agitated that I would expect them to get my order correct or that I would ask to get the missing items for which I paid. Today I ordered a large soda with my order ($2.10). When I arrived, they were out of the only soda I drink (or just refused to change out the syrup). After waiting and being ignored, what I assumed to be a manager finally looked at me agitated as if I was an inconvenience to her. I asked if they were out of the drink I preferred. She said she guessed so. I asked for a refund and she sighed and told me to wait. After an additional 5 minutes, she finally walks to the register with no conversation at all. I noticed on the menu that a bottle of water was $2.00 (10 cent less expensive than what I ordered). I asked if I could just swap it out for a bottle of water rather than bother with the refund. She rudely told me bottled water was more expensive when their menu clearly indicated otherwise. I pointed out the facts on the menu, and she again sighed and rudely shived a bottle of water in my direction….again never saying a word of apology for my inconvenience and unnecessary wait or appreciation for my business. It’s so sad that a place with such potential is ruined by people who clearly don’t care about their job or their customers. I like the food but not sure I can continue to deal with the terrible employee attitudes.Edit: I received a response to this review from Qdoba on 9/5 asking that I contact them so they can make it right. I did so on 9/6 and have yet to get a response. More of the same, it would appear. Customer service is truly dead.
Y'all are showing open but we arrived at 5pm to doors locked and lights off. On FB, Yelp you show open. We had a coupon and decided to give you a try. Can you at least update and keep the site and Yelp updated if you are in fact open so we don't wasted time and not plan our dinner plans you being closed. With no notice on door etc.
I am sad and hungry. Sad because we were in front of q perfectly good Moe's but left without going in because Qdoba has better seasoned meats. It is Sunday at 14:00 and the store is closed. There are 4 of us starving and we came all the way here and the doors are locked and the store is empty. Yes, we see after the fact on Google that the store is temporarily closed, but there is no signage on the store itself to warn a person who did not use Google Maps to get here.
Restaurantji Recommends
This is actually awesome. They literally prepared a bag of garbage and sent it via DoorDash. I have proof with photos. 1/2 of order missing and what they pulled from the dumpster and delivered was disgusting, possibly illegal .
Finally found the tunnel to get here on the golf cart! Service was quick! Enjoyed the quesadilla and guacamole included! Good customization options for every meal. The bathrooms were horrible. Opens pretty late on a weekday (11am) so the second time we came here it was too early. Will come back another time. Nice change from the usual Moes/Chipotle.
This place is so good recommend it. Happy birthday to you too hope you have a good day today and tomorrow good morning to you too
I just came from the Qdoba in Peachtree City and it’s awful. It’s not even noon and the bathroom was filthy, overflowing trash can with a filthy exterior, looked like nobody ever wipes it down, empty towel dispenser, toilet full of toilet paper. I had to flush it before I could use it. Really disgusting. I told the cashier and he kind of shrugged. Oh, well. The food is horrible. The “3 Street Tacos” corn tortillas are so cold they just crumble when I try to pick them up right now. The meat and veg are all ice cold. I’ve cold, like they just came out of the walk-in. It’s just awful. The staff prepares the food without gloves or masks and handle money at the same time. I couldn’t get out of there fast enough. I just hope I don’t get food poisoning. I think I’m going to just throw this garbage out. Boo. Worst restaurant in PTC. I can’t post without giving at least one star so, against my will, there’s one star for you. Yuck!
My family and I come almost every week. We love the food! But we also love the staff. They are so friendly & always makes sure we are satisfied. We’ve come for almost three months straight & they have not disappoint. So happy they have a location here in GA that’s close!