Wok Express Chinese Restaurant

Absolutely horrible experience. Staff is unwelcoming and unkind, the restaurant smells terrible, the food I ordered was half raw, and their willingness to make it right was humorous. I picked up my order 20 minutes prior to closing, drove home to eat, couldn’t eat it because it was undercooked, sent an email to the email address found on their website since they were closed by the time I arrived home and tried to eat the sorry excuse for food, threw my food in the trash and put the 99% of food left over in the fridge because I had a feeling they were going to want the food back when I called the next day. I called back the next day after not receiving a response to my email and was yelled at by a woman for 10 minutes saying I should’ve called instead of emailing because they stay there a few hours past close (how would I have known that when y’all close at 10?) and that I should’ve brought the food back within 2 hours so they could re-serve it to other people (one, they were closed according to their website so, again, why would I bother showing up at 11PM or midnight thinking they were closed, and two, why in the world would they serve returned food to other customers?), and was told I’d receive a call back the next day. I received a call back at work and returned it a few minutes later to find my number blocked. I called again off of another number and was told my number was blocked. I’ll never, ever be back. This place is disgusting.

Atmosphere: 1

Food: 1

Service: 1

Best customer service and best food in town ????

Atmosphere: 5

Food: 5

Service: 5

I woke up around 11 PM pooping something that felt like fire although I didn’t order anything spicy I feel sick and I ordered Uber eats which means I’ll never see my money again. I thought there’s so much grease in the happy family meal that they were pushing is violin free that I fed Ed2 my 78 year-old mother who was now sick to, I think I want to go here in person and talk to the person that owns it the small amount I think maybe it was two shrimp one piece of steak one piece of chicken little tiny everything was broccoli and zucchini. There was no happy family here today so just a warning they are ripping you off. Do not buy anything from them because first of all it’s disgusting. They do not know how to season food of all it’s mostly oil and I ordered the extra junk McDonald’s and a box

Atmosphere: 1

Food: 2

Service: 2

I read the reviews before i took a chance spending my money! Today is 7/7/24 their food was great !!!! I dont see why the said bad things about the Restaurant. I ordered egg foo young two sweet teas, potstickers and shrimp and vegetables rolls .. Very kind people and everything was hot and their chili oil is amazing, money well spent.

Atmosphere: 5

Food: 5

Service: 5

Personally I don't like it ?

Atmosphere: 2

Food: 2

Service: 2

Real Chinese food and really good. Made to order and they're not afraid to make spicy food spicy.
Good portions and reasonable prices. Had the kung pao chicken entree and sweet and sour entree. Highly recommend.

Parking: Shares a parking lot with mellow mushroom, but the restaurant isn't large either, so to go orders are ideal.

Atmosphere: 5

Food: 5

Service: 5

Don’t order here ! Very inconsistent and disgusting .. from out of town and this was so gross they should be closed

Atmosphere: 1

Food: 1

Service: 1

Consistently good, fast Chinese food.

Atmosphere: 3

Food: 4

Service: 4

Decided to try something new for lunch. Walked in-place had no lights on(sunlight and an open door was all the light coming in). Guy walked out and asked if I wanted to order & what would I like. I told him I wasn't sure, since I'd never been there before. Looked at the menu and ordered some lo mein. He said it would be 10 min. I sat down to wait. Looked around- no one there during lunch time. No one. One of the booths had a bunch of stuff in it. Not sure they expected people for dine in- because it was a bit cluttered. Got my food and left. Just from the looks of the place, I had doubts about the food. Got home, took out the egg roll- that was so greasy the bag it was in was soaked. I took one bite and threw it away- all I could taste was grease.The lo main was ok. Not the best experience- first and last time for this place.

Atmosphere: 1

Food: 2

Service: 2

Ordered online and asked for delivery. Order was correct but the food had sat so long it was cold and the crab Rangoon was leathery and inedible. Once microwaved, the entree was very tasty and presentable so clearly done with care. But I need delivery and expect it to be done well so we will try again and see if it is improved.

Food: 3

Service: 3

I always get take out. The food is really good and keeps me satisfied all afternoon.

Atmosphere: 3

Food: 5

Service: 5

Egg Drop soup smelled just like horse manure. Standard Chinese Americana otherwise. Nice folks inside.

Atmosphere: 2

Food: 2

Service: 5

Made an online delivery order that was supposed to take a little over an hour. After over an hour and half, called and was told that it would be another 2 hours to deliver. Cancelled the order but was told that they would have to call off their driver....this place is 1.6 miles from my house! After cancelling the order, they charged my card!!!! Do NOT trust this place! Would give zero stars if that was an option.

Food was good and tasty. Floors were sticky says dine in. The lady was rude and wasn't happy about us eating inside

Atmosphere: 2

Food: 5

Service: 2

Boneless spare ribs all dried out horrible, honey chicken horrible, wonton soup tasteless. $52.00 out the door. Sesame chicken also overcooked. Will never never order from this place again ????

Atmosphere: 2

Food: 1

Service: 3