Food great cooks are on target. Problem is ordering they make mistakes and when you tell them its not right very defensive and at times rude need to
Atmosphere: 3
Food: 4
Service: 1
Jesus 09
I recently ate at American Deli in Perry, Georgia and wanted to share some thoughts. First off, the food was fantastic. The cooks there really know what they're doing, and it's clear why people love the place for its meals. However, I ran into some issues with the service that I think are worth mentioning.When I was placing my order, I had a bit of a hard time understanding the cashier because of her accent. This isn't a big deal on its own – accents are a normal part of life, after all. But it led to some confusion over my order, especially with the side items, and we had to go back and forth a few times to get it right. I tried to be as polite and patient as possible, repeating my order from a list to make sure I was being clear. It seemed to me that the cashier might have been having a tough day, as she appeared to get frustrated. I even said sorry towards the end to try and smooth things over even though I did not need to I just wanted to change the atmosphere but it did not really help.I noticed that this seems to be a recurring issue at this American Deli, not just with me but with others too, including my wife who had a similar problem a few months back. It's nothing to do with the food, which is great, but the experience of ordering can be off-putting. I'm not saying this to complain for the sake of it – I'm young, and these things don't bother me too much. But I think it's important for the place to know so they can maybe improve. Good service makes a big difference, and it's a shame when it doesn't match up to the quality of the food.For now, if I go back, I'll probably stick to online orders to avoid any hassle. I hope this feedback is useful. I believe a little improvement in how orders are taken could make eating at American Deli an even better experience.Respectfully,- A Customer Hoping for Better /G\
Atmosphere: 1
Food: 5
Service: 1
Lorraine Mitchell
Have ordered takeout of wings numerous times in the past three years and they were great. We ordered a couple of months ago and were very disappointed in the size of the wings and the fact they were overdone. Fast forward to tonight and we decided to give them another try. Sorry to say I don’t see going back. The wings have gotten much smaller than they were in the past and the prices have jumped. We even had one wing that was missing the leg bone and was a dried up ball that wasn’t edible. It should have been discarded. We also noticed that the crowds waiting for orders was non existent. Really sorry to say we will now have to search out another place for wings.
Food: 1
Service: 3
Young G
Delicious wings! The burger was also quite good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Tawny Glass
Wings were 12.00 for wing comboAnd they aren't as big as a
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Wings
Jordan Brinkley
The manager was very rude , yelled at me for asking for a refund after waiting for over 30 minutes for my order after he had mistakenly given it out to the wrong person , unprofessional environment .
Atmosphere: 1
Food: 1
Service: 1
Queen Vibes
I told the lady that I ordered shrimp fried rice after I saw that they gave me chicken instead but she wouldn’t give me the right one because she insisted that I said chicken fried rice, even though I knew for a fact I called in for the shrimp. She even repeated back to me during the phone call just to be sure.
The Garners
I ordered a non-wet lemon pepper wing combo with DRY seasoning. If you eat wings often, and have also eaten at other American Deli restaurants then you understand what that means. Instead I was given plain fried wings, no seasoning, and then lightly sprinkled lemon pepper seasoning on top at the counter. I tasted the wing and it tasted like a dry chicken wing. I tried to explain to the older Asian man what was wrong with the order. He IMMEDIATELY got an attitude. He then took the wings that i had just had in my mouth and gave them to the man in back who placed them in the lemon pepper container they use for EVERYONE and shook it around. (Please be advised I could be sick.) That was the most laziest unsanitary thing I’d witnessed in a while. He became even angrier when I explained that was still not correct and angrily gave me my money back. (I did not ask for that, I just wanted the wings made correctly). Unfortunately, I can almost guarantee you someone who placed a phone or online order is probably sucking on those germ infested wings. I don’t recommend this location at all.
Atmosphere: 2
Food: 1
Service: 1
Sonja Franklin
The person who took the order was extremely rude. They gave me beef gyro and I requested chicken gyro. Would not exchange my order.
Atmosphere: 1
Food: 1
Service: 1
Evelyn padron
Always busy but food and customer service is great .
Very busy took a star down because cashiers always get the order wrong so when you order make them read back what you ordered. Food is average small wings big price
Courtney Diwa
Accurate order, the restaurant was very busy but still got my food in reasonable time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
1DonMarquis
This is the best American deli in middle Georgia, very professional and funny. Always on point with the food. 10 piece Honey hot with lemon pepper sprinkles gon hit everytime! Thank me later
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Joseph Johnson Jr
Horrible!!! Charge for everything even an extra napkin. And false advertisement of certain deals. I'd recommend the S care.
Food great cooks are on target. Problem is ordering they make mistakes and when you tell them its not right very defensive and at times rude need to
Atmosphere: 3
Food: 4
Service: 1
I recently ate at American Deli in Perry, Georgia and wanted to share some thoughts. First off, the food was fantastic. The cooks there really know what they're doing, and it's clear why people love the place for its meals. However, I ran into some issues with the service that I think are worth mentioning.When I was placing my order, I had a bit of a hard time understanding the cashier because of her accent. This isn't a big deal on its own – accents are a normal part of life, after all. But it led to some confusion over my order, especially with the side items, and we had to go back and forth a few times to get it right. I tried to be as polite and patient as possible, repeating my order from a list to make sure I was being clear. It seemed to me that the cashier might have been having a tough day, as she appeared to get frustrated. I even said sorry towards the end to try and smooth things over even though I did not need to I just wanted to change the atmosphere but it did not really help.I noticed that this seems to be a recurring issue at this American Deli, not just with me but with others too, including my wife who had a similar problem a few months back. It's nothing to do with the food, which is great, but the experience of ordering can be off-putting. I'm not saying this to complain for the sake of it – I'm young, and these things don't bother me too much. But I think it's important for the place to know so they can maybe improve. Good service makes a big difference, and it's a shame when it doesn't match up to the quality of the food.For now, if I go back, I'll probably stick to online orders to avoid any hassle. I hope this feedback is useful. I believe a little improvement in how orders are taken could make eating at American Deli an even better experience.Respectfully,- A Customer Hoping for Better /G\
Atmosphere: 1
Food: 5
Service: 1
Have ordered takeout of wings numerous times in the past three years and they were great. We ordered a couple of months ago and were very disappointed in the size of the wings and the fact they were overdone. Fast forward to tonight and we decided to give them another try. Sorry to say I don’t see going back. The wings have gotten much smaller than they were in the past and the prices have jumped. We even had one wing that was missing the leg bone and was a dried up ball that wasn’t edible. It should have been discarded. We also noticed that the crowds waiting for orders was non existent. Really sorry to say we will now have to search out another place for wings.
Food: 1
Service: 3
Delicious wings! The burger was also quite good ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Wings were 12.00 for wing comboAnd they aren't as big as a
Atmosphere: 2
Food: 1
Service: 5
Recommended dishes: Wings
The manager was very rude , yelled at me for asking for a refund after waiting for over 30 minutes for my order after he had mistakenly given it out to the wrong person , unprofessional environment .
Atmosphere: 1
Food: 1
Service: 1
I told the lady that I ordered shrimp fried rice after I saw that they gave me chicken instead but she wouldn’t give me the right one because she insisted that I said chicken fried rice, even though I knew for a fact I called in for the shrimp. She even repeated back to me during the phone call just to be sure.
I ordered a non-wet lemon pepper wing combo with DRY seasoning. If you eat wings often, and have also eaten at other American Deli restaurants then you understand what that means. Instead I was given plain fried wings, no seasoning, and then lightly sprinkled lemon pepper seasoning on top at the counter. I tasted the wing and it tasted like a dry chicken wing. I tried to explain to the older Asian man what was wrong with the order. He IMMEDIATELY got an attitude. He then took the wings that i had just had in my mouth and gave them to the man in back who placed them in the lemon pepper container they use for EVERYONE and shook it around. (Please be advised I could be sick.) That was the most laziest unsanitary thing I’d witnessed in a while. He became even angrier when I explained that was still not correct and angrily gave me my money back. (I did not ask for that, I just wanted the wings made correctly). Unfortunately, I can almost guarantee you someone who placed a phone or online order is probably sucking on those germ infested wings. I don’t recommend this location at all.
Atmosphere: 2
Food: 1
Service: 1
The person who took the order was extremely rude. They gave me beef gyro and I requested chicken gyro. Would not exchange my order.
Atmosphere: 1
Food: 1
Service: 1
Always busy but food and customer service is great .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Restaurantji Recommends
Food wasn't as good as the one on Watson
Very busy took a star down because cashiers always get the order wrong so when you order make them read back what you ordered. Food is average small wings big price
Accurate order, the restaurant was very busy but still got my food in reasonable time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
This is the best American deli in middle Georgia, very professional and funny. Always on point with the food. 10 piece Honey hot with lemon pepper sprinkles gon hit everytime! Thank me later
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Wings
Horrible!!! Charge for everything even an extra napkin. And false advertisement of certain deals. I'd recommend the S care.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Wings