Absolutely horrible. I was greeted in such a nasty way. She just said Arbys, no may I help you. Her attitude was dry as if I was bothering her. To top it off I was extremely sick after eating the food. I wouldn't be surprised if they served out of date food.
Wayne T. Dowdy
05.01.2025, 5:15 p.m.: Great food, clean restaurant, and great customer service! The cashier and other team members were polite and courteous. All visible areas and the Men's restroom was clean and clear of debris. I used a $5.00 coupon for a melt sandwich, curly fries, and a small soft drink. Everything was tasty! 😋
Atmosphere: 5
Food: 5
Service: 5
Victoria Smith
Awesome,all the food was great, and the service was just as good!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Christy Batchelor
Food was fresh and tasted great! No slacking on the meat like some do! Service was excellent and the restaurant is so clean! One of the best I’ve been in.
Atmosphere: 5
Food: 5
Service: 5
Charlie Moses
Great food and service, we stop by there from Mason and ate there and it was great, love it
Atmosphere: 5
Food: 5
Service: 5
Jackie Rosart
Friendly, helpful staff, clean dining and washroom areas
Atmosphere: 4
Food: 5
Service: 5
Christian Ingram
We ordered Arby’s on the app and arrived at the store to pick it up at 8:51pm when the store closed at 10pm. The inside was already closed so we went to the drive thru. The lady stated that she already shut down the shake machine and would compensate us with a cookie, or a lemonade well we ordered 2 shakes totaling in roughly $7 and the both the lemonade and the cookie are both priced well below that so I simply asked her if we could get 2 roast beef sandwich’s since they are 2 for $6 which is close to the price of the shakes we could not receive. This lady her name either reed or red or something of that nature (I couldn’t quite read her name tag and she wouldn’t tell me) got super rude telling me it’s not her fault and that it’s my fault I ordered through the app and so forth her other coworker upfront encouraged the behavior and the belittling of me and my wife. I said ma’am I’m not blaming you I’m just trying to get my money’s worth, it’s over an hour before yall close I had no clue you would shut down the machine that early . She was yelling and laughing at me and my wife calling us names and shouting it’s not her fault And to look at the clock. I said yes it says it’s 9 and yall close at 10 I don’t see the issue, after about 2-5 min of this she finally told one if the cooks to make us the sandwiches with some other choice words included she throws them in the back and hands it to me with a attitude. I just don’t understand the hostility or the problem especially since the sandwich’s were already made took no time at all to put in a bag and were still $1 less than what we paid for the shakes. Picture for reference of the unprofessional employees
Service: 1
Erin Wilkinson
Super clean, polite and courteous staff, good food
Atmosphere: 5
Food: 5
Service: 5
Sam Sharp
Food is typically good. This last time we went, the sandwiches themselves were great, but I went specifically for the potato cakes. Unfortunately they served me some potato cakes that were clearly old that they decided to drop back down in the grease for a minute or two. They were crunchy yet chewy on the outside, but the inside were full of grease because the were "cooked" a second time. I probably won't be coming back anytime soon.
Atmosphere: 3
Food: 2
Service: 3
iceforall071
I HAVE QUESTION? WHY YOU SELLING ORANGE CREAM ....IF YOU NEVER GOT IT???? LAZY PEOPLE DOESN'T FEEL CLEAN UP MACHINE....SIMPLE WAY IS TELLING HOW MACHINE IS BROKEN
Went to drive thru about 7pm and the lady her shirt said Regina Scott had to greatest personality and the most beautiful smile she was very pleasant and patient with myself and wife.....the food was fresh and good you need more managers like her
Atmosphere: 5
Food: 5
Service: 5
Brittney Standridge
The people are always nice, the food is good. We don’t usually have to wait long to eat. They have coupons and they are worth using!
Atmosphere: 5
Food: 5
Service: 5
Candice Mccoy
Food always good
Food: 5
Service: 5
Leo and Dawn Smith
It's really bad when a manager disrespects someone who has a medical issue and is really snotty to them when all they was doing was picking a order up I don't care what your skin color is I don't disrespect anyone and I feel that woman needs to have her title taken if she can't respect someone better than she did last night I will never recommend your restaurant to anyone because of the disrespectfulness you all have going on in your store
Absolutely horrible. I was greeted in such a nasty way. She just said Arbys, no may I help you. Her attitude was dry as if I was bothering her. To top it off I was extremely sick after eating the food. I wouldn't be surprised if they served out of date food.
05.01.2025, 5:15 p.m.: Great food, clean restaurant, and great customer service! The cashier and other team members were polite and courteous. All visible areas and the Men's restroom was clean and clear of debris.
I used a $5.00 coupon for a melt sandwich, curly fries, and a small soft drink. Everything was tasty! 😋
Atmosphere: 5
Food: 5
Service: 5
Awesome,all the food was great, and the service was just as good!!!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Food was fresh and tasted great! No slacking on the meat like some do! Service was excellent and the restaurant is so clean! One of the best I’ve been in.
Atmosphere: 5
Food: 5
Service: 5
Great food and service, we stop by there from Mason and ate there and it was great, love it
Atmosphere: 5
Food: 5
Service: 5
Friendly, helpful staff, clean dining and washroom areas
Atmosphere: 4
Food: 5
Service: 5
We ordered Arby’s on the app and arrived at the store to pick it up at 8:51pm when the store closed at 10pm. The inside was already closed so we went to the drive thru. The lady stated that she already shut down the shake machine and would compensate us with a cookie, or a lemonade well we ordered 2 shakes totaling in roughly $7 and the both the lemonade and the cookie are both priced well below that so I simply asked her if we could get 2 roast beef sandwich’s since they are 2 for $6 which is close to the price of the shakes we could not receive. This lady her name either reed or red or something of that nature (I couldn’t quite read her name tag and she wouldn’t tell me) got super rude telling me it’s not her fault and that it’s my fault I ordered through the app and so forth her other coworker upfront encouraged the behavior and the belittling of me and my wife. I said ma’am I’m not blaming you I’m just trying to get my money’s worth, it’s over an hour before yall close I had no clue you would shut down the machine that early . She was yelling and laughing at me and my wife calling us names and shouting it’s not her fault And to look at the clock. I said yes it says it’s 9 and yall close at 10 I don’t see the issue, after about 2-5 min of this she finally told one if the cooks to make us the sandwiches with some other choice words included she throws them in the back and hands it to me with a attitude. I just don’t understand the hostility or the problem especially since the sandwich’s were already made took no time at all to put in a bag and were still $1 less than what we paid for the shakes. Picture for reference of the unprofessional employees
Service: 1
Super clean, polite and courteous staff, good food
Atmosphere: 5
Food: 5
Service: 5
Food is typically good. This last time we went, the sandwiches themselves were great, but I went specifically for the potato cakes. Unfortunately they served me some potato cakes that were clearly old that they decided to drop back down in the grease for a minute or two. They were crunchy yet chewy on the outside, but the inside were full of grease because the were "cooked" a second time. I probably won't be coming back anytime soon.
Atmosphere: 3
Food: 2
Service: 3
I HAVE QUESTION? WHY YOU SELLING ORANGE CREAM ....IF YOU NEVER GOT IT????
LAZY PEOPLE DOESN'T FEEL CLEAN UP MACHINE....SIMPLE WAY IS TELLING HOW MACHINE IS BROKEN
Restaurantji Recommends
Mrs Regina is so nice and friendly
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Went to drive thru about 7pm and the lady her shirt said Regina Scott had to greatest personality and the most beautiful smile she was very pleasant and patient with myself and wife.....the food was fresh and good you need more managers like her
Atmosphere: 5
Food: 5
Service: 5
The people are always nice, the food is good. We don’t usually have to wait long to eat. They have coupons and they are worth using!
Atmosphere: 5
Food: 5
Service: 5
Food always good
Food: 5
Service: 5
It's really bad when a manager disrespects someone who has a medical issue and is really snotty to them when all they was doing was picking a order up I don't care what your skin color is I don't disrespect anyone and I feel that woman needs to have her title taken if she can't respect someone better than she did last night I will never recommend your restaurant to anyone because of the disrespectfulness you all have going on in your store
Atmosphere: 1
Food: 1
Service: 1
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