Terrible food. From oysters to chowder, sides to apps, all was bad except the fries. Way too expensive for the clam size oysters we got that you couldn't open and the ones you could didn't have anything but the grissle part that hold the oysters to the shell. Drinks took forever to get to table and bill showed up before the second ordered drinks. Staff knew nothing about the menu.
Atmosphere: 1
Food: 1
Service: 2
William Oakley
Decided to try out this new restaurant in Pooler. I realize that they just opened, however, they are not an unknown restaurant. They moved from their River St. location so they know how to run a restaurant.We arrived just before 7:00 pm. And they were semi busy. Took about 10 minutes to get to use so we already had our drink, appetizers and Main courses ready. We ordered everything at once. Our drinks came about 15 minutes later.For food we ordered the Elote Dip, Chowder, kids Hotdog meal, Oyster Casino, Fried Seafood Platter and Loaded Hotdogs meal. After about 45 minutes we asked if we could at least get the apps. We ordered a bowl of Chowder and received a cup. They returned to the kitchen to get the bowl and never came back. Another waitress stopped by and asked how everything was. We told her we ordered well over an hour ago and she said she would check for us. Again after 10 minutes and no one coming out we decided to leave. As we were leaving came out with the Bowl of Chowder and Elote Dip. I explained we were leaving and said I would pay for the drinks.My wife left with our child and again I waited. I watched while our waitress went to other tables. After almost another 10 minutes waiting for my drinks check just left.I understand they just opened. I hope they figure it out.
Nate Jenkins
Not trying to be rude.. just realistic.The food is BLAND. Desperately needs seasoning. We went at 7pm.. it wasn't busy at all, but it is SLOW. We waited 10-15 mins for drinks. We waited 45mins+ for an appetizer. We had the Captain's platter, it came out hot and the cocktail sauce was good. That's the only reason this review is not a 1 star. We had beer and a mixed drink. The drink came out wrong and was bad as well. The beer was slightly colder than room temp.Price is way too expensive for what you get. 2/5.
Atmosphere: 3
Food: 2
Service: 2
Megan Smythe
Don’t regret not going.Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Bond family
Don’t work for them they had FOH and BOH employees they were fully staffed when they open but a lot of people have quite because they don’t treat the employees
Atmosphere: 1
Food: 5
Service: 1
Elissa Stancil
I was beyond disappointed in this place! Got raw oysters… which hey oysters did taste good and fresh… but it took over an hour to get the raw oysters… bartender was nice but could tell she was overwhelmed and frustrated.. which I can not blame her! People sitting next to us ordered way after us… got their steamed, Rockefeller, and other cooked item way before we got the RAW oysters…They already delayed the opening once… I don’t understand why they thought it was smart to open with out having staff…Between the price, the wait, and the experience… I will not go back!!!
Atmosphere: 1
Food: 1
Service: 1
Caleb Ivey
Awful, an hour for RAW, repeat RAW OYSTERS! $40 for 2 clusters of Crab, when I can get a full low country boil for 2 plate at Bahama Bob's for that price and why are you operating this location with only 1 available chef in the back when people have been anticipating you opening? I won't be back unless forced.
Atmosphere: 1
Food: 1
Service: 3
Lindsay F
If I could give it a zero star review, I would! Was anticipating a seafood place to open in Pooler, but instead got a horrible experience! They were open on a Saturday and were severely short staffed in the kitchen (only 1 person cooking)! It took an hour to get oysters, an hour in a half to get my husband sandwich and my crab cake (should of been a platter) 20 minutes after part of the meal was delivered. Very disappointed indeed. Don't open your kitchen if you are not staffed appropriately! I would of rather have them tell me that then just waiting as long as we did. Drinks are expensive too. I hope they get their stuff together, but I will not be going back. Just sucks all around.
Flob Knobertson
Staff was very rude to a customer today. Yelled at two girls and claimed she was related to the owners of the restaurant. Very unprofessional. Will not recommend or be back after that display.
Atmosphere: 1
Food: 1
Service: 1
Stephanie Richardson
I loved Bernie's when it was on Riverstreet. We tried today to recreated a great memory and was met with disbelief and embarrassment. Our waitress was nice to my face..(her words) and talked about me behind my back in kitchen that was not sound proof and laughed and made fun of the fact the food was not good according to me. She then came out and yelled at me in front of the restaurant. Then told me not to come back that her family owned the restaurant. I asked for the managers name and number and no one knew it. I did finally get a manager and things were made okay after said waitress said she was calling the cops on me. Bartender and kitchen manager were great and tried to help difuse the situation with waitress after she started yelling at me again in front of customers. I will say I was comped but had they had a manager on site this would never have happened. Customers at the bar heard everything and told them how rude she was to me. Will NEVER go back or reccommend this place and as a local that is disappointing.
Service was great and the food was delicious, would
Atmosphere: 5
Food: 5
Service: 5
Yong Kim
First time visiting this restaurant, and I was not able to enjoy based on the fact I experienced. I am sure the restaurant could provide better service and food as time goes on, but it was not ready when I visited.The dish was refunded.Dish: Salmon Platter ~$20+Waiter 1: Does not know much about the menuWaiter 2: Tries best to serve the customerWait Time: 50minutes until main dish came outFood: Salmon was served partially cookedPrice: A bit overpriced for what is served
Atmosphere: 1
Food: 1
Service: 3
Tekalie Mack
This was the worst of the worst! The waiter was so rude, we ask about something on the menu, his response was I don’t even know what’s on the menu. We all just looked at each other. We asked if someone else can come and assist us, which was better. Thanks to Chelsie! She was very nice.Now to the food, this fish was horrible; we couldn’t bite into it. The shrimp and fries was so cold. I do not recommend this place!
Atmosphere: 1
Food: 1
Service: 1
Ken Wilson
Asked for a jack and coke no jack daniels, bucket of oysters steam 50 no 40 dollars they didn't seem to know so we just left loved them on river street but maybe we try again later see if they make it in
Terrible food. From oysters to chowder, sides to apps, all was bad except the fries. Way too expensive for the clam size oysters we got that you couldn't open and the ones you could didn't have anything but the grissle part that hold the oysters to the shell. Drinks took forever to get to table and bill showed up before the second ordered drinks. Staff knew nothing about the menu.
Atmosphere: 1
Food: 1
Service: 2
Decided to try out this new restaurant in Pooler. I realize that they just opened, however, they are not an unknown restaurant. They moved from their River St. location so they know how to run a restaurant.We arrived just before 7:00 pm. And they were semi busy. Took about 10 minutes to get to use so we already had our drink, appetizers and Main courses ready. We ordered everything at once. Our drinks came about 15 minutes later.For food we ordered the Elote Dip, Chowder, kids Hotdog meal, Oyster Casino, Fried Seafood Platter and Loaded Hotdogs meal. After about 45 minutes we asked if we could at least get the apps. We ordered a bowl of Chowder and received a cup. They returned to the kitchen to get the bowl and never came back. Another waitress stopped by and asked how everything was. We told her we ordered well over an hour ago and she said she would check for us. Again after 10 minutes and no one coming out we decided to leave. As we were leaving came out with the Bowl of Chowder and Elote Dip. I explained we were leaving and said I would pay for the drinks.My wife left with our child and again I waited. I watched while our waitress went to other tables. After almost another 10 minutes waiting for my drinks check just left.I understand they just opened. I hope they figure it out.
Not trying to be rude.. just realistic.The food is BLAND. Desperately needs seasoning. We went at 7pm.. it wasn't busy at all, but it is SLOW. We waited 10-15 mins for drinks. We waited 45mins+ for an appetizer. We had the Captain's platter, it came out hot and the cocktail sauce was good. That's the only reason this review is not a 1 star. We had beer and a mixed drink. The drink came out wrong and was bad as well. The beer was slightly colder than room temp.Price is way too expensive for what you get. 2/5.
Atmosphere: 3
Food: 2
Service: 2
Don’t regret not going.Excellent food and service!
Atmosphere: 5
Food: 5
Service: 5
Don’t work for them they had FOH and BOH employees they were fully staffed when they open but a lot of people have quite because they don’t treat the employees
Atmosphere: 1
Food: 5
Service: 1
I was beyond disappointed in this place! Got raw oysters… which hey oysters did taste good and fresh… but it took over an hour to get the raw oysters… bartender was nice but could tell she was overwhelmed and frustrated.. which I can not blame her! People sitting next to us ordered way after us… got their steamed, Rockefeller, and other cooked item way before we got the RAW oysters…They already delayed the opening once… I don’t understand why they thought it was smart to open with out having staff…Between the price, the wait, and the experience… I will not go back!!!
Atmosphere: 1
Food: 1
Service: 1
Awful, an hour for RAW, repeat RAW OYSTERS! $40 for 2 clusters of Crab, when I can get a full low country boil for 2 plate at Bahama Bob's for that price and why are you operating this location with only 1 available chef in the back when people have been anticipating you opening? I won't be back unless forced.
Atmosphere: 1
Food: 1
Service: 3
If I could give it a zero star review, I would! Was anticipating a seafood place to open in Pooler, but instead got a horrible experience! They were open on a Saturday and were severely short staffed in the kitchen (only 1 person cooking)! It took an hour to get oysters, an hour in a half to get my husband sandwich and my crab cake (should of been a platter) 20 minutes after part of the meal was delivered. Very disappointed indeed. Don't open your kitchen if you are not staffed appropriately! I would of rather have them tell me that then just waiting as long as we did. Drinks are expensive too. I hope they get their stuff together, but I will not be going back. Just sucks all around.
Staff was very rude to a customer today. Yelled at two girls and claimed she was related to the owners of the restaurant. Very unprofessional. Will not recommend or be back after that display.
Atmosphere: 1
Food: 1
Service: 1
I loved Bernie's when it was on Riverstreet. We tried today to recreated a great memory and was met with disbelief and embarrassment. Our waitress was nice to my face..(her words) and talked about me behind my back in kitchen that was not sound proof and laughed and made fun of the fact the food was not good according to me. She then came out and yelled at me in front of the restaurant. Then told me not to come back that her family owned the restaurant. I asked for the managers name and number and no one knew it. I did finally get a manager and things were made okay after said waitress said she was calling the cops on me. Bartender and kitchen manager were great and tried to help difuse the situation with waitress after she started yelling at me again in front of customers. I will say I was comped but had they had a manager on site this would never have happened. Customers at the bar heard everything and told them how rude she was to me. Will NEVER go back or reccommend this place and as a local that is disappointing.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Service was great and the food was delicious, would
Atmosphere: 5
Food: 5
Service: 5
First time visiting this restaurant, and I was not able to enjoy based on the fact I experienced. I am sure the restaurant could provide better service and food as time goes on, but it was not ready when I visited.The dish was refunded.Dish: Salmon Platter ~$20+Waiter 1: Does not know much about the menuWaiter 2: Tries best to serve the customerWait Time: 50minutes until main dish came outFood: Salmon was served partially cookedPrice: A bit overpriced for what is served
Atmosphere: 1
Food: 1
Service: 3
This was the worst of the worst! The waiter was so rude, we ask about something on the menu, his response was I don’t even know what’s on the menu. We all just looked at each other. We asked if someone else can come and assist us, which was better. Thanks to Chelsie! She was very nice.Now to the food, this fish was horrible; we couldn’t bite into it. The shrimp and fries was so cold. I do not recommend this place!
Atmosphere: 1
Food: 1
Service: 1
Asked for a jack and coke no jack daniels, bucket of oysters steam 50 no 40 dollars they didn't seem to know so we just left loved them on river street but maybe we try again later see if they make it in
Atmosphere: 1
Food: 1
Service: 1
Food we great, staff wasn’t very friendly
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