This place has really gotten bad. 3 times in a row now, my chicken has been hard and cold, biscuits have been hard as rocks, and as far as the service goes, they have been pretty rude. I think we will find another chicken spot, for now at least.
Atmosphere: 1
Food: 1
Service: 1
Eric Jenkins 727-409-3484
Not much better than a boberry biscuit!!!
Food: 5
Service: 5
T rmequip
This place has gone down hill a bit. Food is still good but the service is slow and employees are rude. Drive thur has gone to an automated computer voice to order from. Another negative as you have lost the personal human communication experience. Hire some friendly employees and bring back the personal experience. Kudos to the owners for responding with means to contact for improvement. Also, employees do not answer phone to take large orders ahead of time
Food: 4
Service: 1
Onyx
Service was good but food was not so good...
Atmosphere: 4
Food: 2
Service: 4
Autumn Meushaw
this is the second time my bf and i went here and they messed up the order. i’m so sick of this place and the employees are so rude. i hate this place, just needs to be shut down seriously.
Mark Ballance
It's been a long time since i've been to bojangles but it's still great. kudos to the red head that helped me at the register. Is she deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
G Ewd
Portion size of the food at the drive thru wasn't worth what I paid
Atmosphere: 2
Food: 2
Service: 3
Yolanda Dixon
If I could give a rating of ZERO, I most certainly would! Traveling to Florida, stopped in Pooler, GA to get a quick bite to continue heading south and unfortunately stopped at this Bojangles, which was disgusting! Staff unprofessional and truly need some customer service training. They had mixup after mixup with the orders that weren't matching the receipts. I waited 10 minutes just to have my order taken and this other couple, who waited a good 20 mins to get their order corrected received it and within 10 minutes, they came back up to return their tray of food and demanded their monies back. They said they didn't have time for them to try to correct again because they had to get on the road. So now we finally get our food to-go and once we get on the road to eat our food, my husband's wings were dried up and real small, the lid on the dirty rice was melted on top of the rice so it must have been microwaved and my chicken sandwich was cold and not like I ordered . The only thing that was warm were the fries!! Totally disappointed and I feel like I wasted my hard earned money! WILL NEVER return there again!
Atmosphere: 2
Food: 1
Service: 1
Mark S
Restrooms blocked off and closed. No ice in self-serve ice machine (looked broken) and was dripping water. Definitely some sanitation concerns at this restaurant. Food was hot and service e was fairly quick.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 3 Piece Chicken Supremes with Seasoned Fries
Elisabeth Roberts
Didn't give us a receipt and once back on the highway noticed we did not get the dessert that was ordered and paid for. Can't go back now as we are traveling north .And NO Public restroom. Not a fan today
Normally I have a great service, but it's a young lady at the window with dirty fingernails. Fixing food. Also I hate talking to that robot 🤖 because it's also gets my order wrong. Always make sure to check your food before you pull off. Also bad experience this time will not be returning. They got my order wrong then when I sat at window and blew my horn they just didn't open the window and look at my like iam crazy when they got my order wrong.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken Mac & Cheese Cole Slaw
Shaquita Howard
Just left Bojangles . My order was 2.57 I gave a five dollar bill , 1 quarter , 2 dimes , one nickel and two Pennie’s at first because I thought they said 2.52 at the order station .I proceeded to hand him one additional nickel after getting to the window and he proceeded to give me back 2.90 in change because he claimed I gave him 2:47 . Please for the life of me don’t have children at the window in charge of money when they can’t even count properly . clearly he’s the owners son or something because he didn’t look a day over 15 .
Food: 3
Service: 1
Trish Buss
Open but they refused service saying they are closed.
Atmosphere: 1
Food: 1
Service: 1
The Khorn Dogger
The place is never open when you need it's supossed to be open at 4AM per google but it has a sign over the drive-thru saying. Open at 5AM but they only open at 6AM. Very inconvient/insufferable if you need something before work early in the morning.
This place has really gotten bad. 3 times in a row now, my chicken has been hard and cold, biscuits have been hard as rocks, and as far as the service goes, they have been pretty rude. I think we will find another chicken spot, for now at least.
Atmosphere: 1
Food: 1
Service: 1
Not much better than a boberry biscuit!!!
Food: 5
Service: 5
This place has gone down hill a bit. Food is still good but the service is slow and employees are rude. Drive thur has gone to an automated computer voice to order from. Another negative as you have lost the personal human communication experience. Hire some friendly employees and bring back the personal experience. Kudos to the owners for responding with means to contact for improvement.
Also, employees do not answer phone to take large orders ahead of time
Food: 4
Service: 1
Service was good but food was not so good...
Atmosphere: 4
Food: 2
Service: 4
this is the second time my bf and i went here and they messed up the order. i’m so sick of this place and the employees are so rude. i hate this place, just needs to be shut down seriously.
It's been a long time since i've been to bojangles but it's still great. kudos to the red head that helped me at the register.
Is she deserves a raise.
Atmosphere: 5
Food: 5
Service: 5
Portion size of the food at the drive thru wasn't worth what I paid
Atmosphere: 2
Food: 2
Service: 3
If I could give a rating of ZERO, I most certainly would! Traveling to Florida, stopped in Pooler, GA to get a quick bite to continue heading south and unfortunately stopped at this Bojangles, which was disgusting! Staff unprofessional and truly need some customer service training. They had mixup after mixup with the orders that weren't matching the receipts. I waited 10 minutes just to have my order taken and this other couple, who waited a good 20 mins to get their order corrected received it and within 10 minutes, they came back up to return their tray of food and demanded their monies back. They said they didn't have time for them to try to correct again because they had to get on the road. So now we finally get our food to-go and once we get on the road to eat our food, my husband's wings were dried up and real small, the lid on the dirty rice was melted on top of the rice so it must have been microwaved and my chicken sandwich was cold and not like I ordered . The only thing that was warm were the fries!! Totally disappointed and I feel like I wasted my hard earned money! WILL NEVER return there again!
Atmosphere: 2
Food: 1
Service: 1
Restrooms blocked off and closed. No ice in self-serve ice machine (looked broken) and was dripping water. Definitely some sanitation concerns at this restaurant. Food was hot and service e was fairly quick.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 3 Piece Chicken Supremes with Seasoned Fries
Didn't give us a receipt and once back on the highway noticed we did not get the dessert that was ordered and paid for. Can't go back now as we are traveling north .And NO
Public restroom. Not a fan today
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Normally I have a great service, but it's a young lady at the window with dirty fingernails. Fixing food. Also I hate talking to that robot 🤖 because it's also gets my order wrong. Always make sure to check your food before you pull off. Also bad experience this time will not be returning. They got my order wrong then when I sat at window and blew my horn they just didn't open the window and look at my like iam crazy when they got my order wrong.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Fried Chicken Mac & Cheese Cole Slaw
Just left Bojangles . My order was 2.57 I gave a five dollar bill , 1 quarter , 2 dimes , one nickel and two Pennie’s at first because I thought they said 2.52 at the order station .I proceeded to hand him one additional nickel after getting to the window and he proceeded to give me back 2.90 in change because he claimed I gave him 2:47 . Please for the life of me don’t have children at the window in charge of money when they can’t even count properly . clearly he’s the owners son or something because he didn’t look a day over 15 .
Food: 3
Service: 1
Open but they refused service saying they are closed.
Atmosphere: 1
Food: 1
Service: 1
The place is never open when you need it's supossed to be open at 4AM per google but it has a sign over the drive-thru saying. Open at 5AM but they only open at 6AM. Very inconvient/insufferable if you need something before work early in the morning.
Atmosphere: 1
Food: 1
Service: 1
Slow service
Atmosphere: 2
Food: 3
Service: 1
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