Before you order know that 1. They will not answer the phone if you have a problem!! 2. When they say it will be 33 minutes for delivery they really mean 2 hours!
Atmosphere: 1
Food: 1
Service: 1
Tony Mack
Need a new location
Atmosphere: 1
Service: 2
robert panati
Zero stars! Don’t order from here! I waited two hours for a delivery before I was contacted for them to tell me they were backed up and it would be another 45 minutes! I had two kids waiting for dinner and they said all the could do was cancel my order! Buyer be warned!
Atmosphere: 1
Food: 1
Service: 1
Anonymous
Placed a delivery order, 2 hrs later had to go up there, our pizzas had been sitting on the shelf, No apologies, just said we don’t know why it didn’t get delivered. Pizza was cold, I was beyond pissed because I had to get up early for my shift. This happened about 4 or 5 days ago. Still no one got in touch with me.
LuAnn Reed
Ordered pizza last night never came so tried to call no answer went and picked it up rude person cold pizza worst service ever
Atmosphere: 1
Food: 1
Service: 1
Elise
I gave you one star because I ordered a pizza from you guys and I never received my order I’ve been calling since Saturday trying to to get a refund but every time I call I get told that the general manager is not there and when I ask when they will be back in I get told to call back at 6 and either nobody answers or I get told that the General manager is not there today
Food: 1
Service: 1
Syn Jay
placed 2 orders in the last week, and nothing ever came, and i was never contacted. is this location closed?
Atmosphere: 1
Food: 1
Service: 1
Catherine Simmons
I have never ordered from this place and it take less than 2 hours. And don't even try to get them on the phone to ask about your order. No one will ever pick up. The Domino's app defaults to this location because of my address, and I will now go out of my way to order from Any other location
Food: 1
Service: 1
Quinton White
I’ve been waiting an hour for my pizz! I was told it would be delivered in 30 minutes! I’ve On hold for 25 minutes trying to see where my order is! WILL NOT ORDER FROM POOLE STORE AGAIN!!!!
Atmosphere: 1
Service: 1
Tabitha Burton
Do not order here. Waited 2 hours for pizza that sat in quality check for 30mins. I can’t get through to the store and customer service is no help. This is a joke.
I’ve been waiting for more than an hour for my pizza. I’ve called them and they’ve left me on hold for more than 20 minutes. I ended up canceling my order.
Service: 1
Anna Cox
If this place can be closed I will agree. Piece of crap store. They don’t answer the phone so you can’t cancel. This has been “checking” for 2 hrs now. Are you kidding me?????? Close this place down
Atmosphere: 1
Food: 1
Service: 1
Martyn Blankley
Ordered food, the app said 30-40 minutes, 2hrs later and still no food. I called after an hour and they said they didn’t have enough drivers, I’ve tried to call again and no answer, eventually I got a hold of someone, he said it would be another hour. Don’t bother ordering food from here.
Zach Kent
This store is an absolute joke. They never have enough workers to accommodate orders coming in. No matter the time or day it’s always 2+ hours for delivery or 1+ hours for pick up.They really need to get franchise management involved and hire people 1 delivery driver and 1 cook for the weekend is a joke.
Atmosphere: 1
Food: 1
Service: 1
George Wilz
This is worst Domino's store. Several times I've ordered on app and waited over 3 hours to hear from store. Tried calling no answer just message rotation. I've even driven to store while on phone only to be told they are short handed. If you're so short handed you can't meet orders in two hours should close but especially notify on phone and in app!! This store needs to close or sell we deserve better service than what they provide
Before you order know that 1. They will not answer the phone if you have a problem!! 2. When they say it will be 33 minutes for delivery they really mean 2 hours!
Atmosphere: 1
Food: 1
Service: 1
Need a new location
Atmosphere: 1
Service: 2
Zero stars! Don’t order from here! I waited two hours for a delivery before I was contacted for them to tell me they were backed up and it would be another 45 minutes! I had two kids waiting for dinner and they said all the could do was cancel my order! Buyer be warned!
Atmosphere: 1
Food: 1
Service: 1
Placed a delivery order, 2 hrs later had to go up there, our pizzas had been sitting on the shelf, No apologies, just said we don’t know why it didn’t get delivered. Pizza was cold, I was beyond pissed because I had to get up early for my shift. This happened about 4 or 5 days ago. Still no one got in touch with me.
Ordered pizza last night never came so tried to call no answer went and picked it up rude person cold pizza worst service ever
Atmosphere: 1
Food: 1
Service: 1
I gave you one star because I ordered a pizza from you guys and I never received my order I’ve been calling since Saturday trying to to get a refund but every time I call I get told that the general manager is not there and when I ask when they will be back in I get told to call back at 6 and either nobody answers or I get told that the General manager is not there today
Food: 1
Service: 1
placed 2 orders in the last week, and nothing ever came, and i was never contacted. is this location closed?
Atmosphere: 1
Food: 1
Service: 1
I have never ordered from this place and it take less than 2 hours. And don't even try to get them on the phone to ask about your order. No one will ever pick up. The Domino's app defaults to this location because of my address, and I will now go out of my way to order from Any other location
Food: 1
Service: 1
I’ve been waiting an hour for my pizz! I was told it would be delivered in 30 minutes! I’ve On hold for 25 minutes trying to see where my order is! WILL NOT ORDER FROM POOLE STORE AGAIN!!!!
Atmosphere: 1
Service: 1
Do not order here. Waited 2 hours for pizza that sat in quality check for 30mins. I can’t get through to the store and customer service is no help. This is a joke.
Atmosphere: 1
Service: 1
Restaurantji Recommends
I’ve been waiting for more than an hour for my pizza. I’ve called them and they’ve left me on hold for more than 20 minutes. I ended up canceling my order.
Service: 1
If this place can be closed I will agree. Piece of crap store. They don’t answer the phone so you can’t cancel. This has been “checking” for 2 hrs now. Are you kidding me?????? Close this place down
Atmosphere: 1
Food: 1
Service: 1
Ordered food, the app said 30-40 minutes, 2hrs later and still no food. I called after an hour and they said they didn’t have enough drivers, I’ve tried to call again and no answer, eventually I got a hold of someone, he said it would be another hour. Don’t bother ordering food from here.
This store is an absolute joke. They never have enough workers to accommodate orders coming in. No matter the time or day it’s always 2+ hours for delivery or 1+ hours for pick up.They really need to get franchise management involved and hire people 1 delivery driver and 1 cook for the weekend is a joke.
Atmosphere: 1
Food: 1
Service: 1
This is worst Domino's store. Several times I've ordered on app and waited over 3 hours to hear from store. Tried calling no answer just message rotation. I've even driven to store while on phone only to be told they are short handed. If you're so short handed you can't meet orders in two hours should close but especially notify on phone and in app!! This store needs to close or sell we deserve better service than what they provide
Atmosphere: 1
Food: 1
Service: 1
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