Tropical Smoothie Cafe

Where the duck is my salsa?

Will never come back here again.

Atmosphere: 1

Food: 1

Service: 1

The food was ok. The smoothies were a little watery and not that good

Atmosphere: 3

Food: 3

Service: 4

i love tropical smoothie. ive been all over the states an they’re always good. sometimes the service is mid, but overall good.

Atmosphere: 4

Food: 4

Service: 3

I ordered a Sunshine smoothie, with an unfamiliar taste so we returned it and asked to make another one. It came back out the same way different something I’ve never tasted before so I said OK. I’ll just call and let them know I left a message for April, who is supposed to be the GM at 3:30 Sunday, a guy answered the phone and told me that she was busy and she could not talk and to leave a message for her. I did.she never returned my call the next day which was Monday the 22nd at 11 o’clock. I called back spoke with Ray Cron. He stated she’s busy and she MIGHT call back. I said to him what do you mean MIGHT no problem. I told him I would bring the smoothie back for a full Refund unfortunately I was unable due to medical conditions. The GM April, did not reached out to me at all.
April you will not have a job if it wasn’t for the customers We are paying your salary April, you’re very unprofessional and you’re in the wrong business cause you’re not a peoples person very disrespectful. I will not patronize tropical smoothie again.👎👎👎

Atmosphere: 1

Food: 1

Service: 1

My husband and I went to tropical smoothie place and order a sunshine smoothie as I sat in the car waiting for him to bring me my smoothie. I taste it. It had a unfamiliar taste. It was different so he took it back inside, and they made another one. He brought it back outside to me. It still had a unfamiliar taste so I told my husband I’ll just call and let them know. I call yesterday around 3:30. Left a message for the GM by the name of April, she never returned my call. So I said OK well I’ll call Monday. Today is Monday. I call at 11 o’clock. Spoke with Ray Kron, and he told me that the GM is April and she might return my call I say might she’s busy now. I said OK no problem. I’ll bring the smoothie back to you for a full refund. If you are a Paying customer don’t settle for anything less than what you paid for if it’s not right you contact these people and let them know. Do not let them keep your money or do not allow the GM April to push you off as you are nothing when she does not realize that you are a paying customer that’s paying her salary. If it wasn’t for the customer April you will not have a job. Ty you for no help I ask everyone do not patronize this tropical smoothie at Tanger outlet…

Usually fast and super great! But legit no cars in drive through and told 30 min wait with 2 customers in lobby… yeah okaii

I absolutely loved my experience at this tropical smoothie. They greeted me at the door with a smile and walked me through the new smoothie options. Gabby definitely deserves a raise for her awesome customer service. She gave me a heads up on the taste palette of the tropical dragon passion smoothie so that I knew what I was getting. If you ever go to this store, ask for Gabby and tell them that Retha sent you!

Atmosphere: 5

Food: 5

Service: 5

Usually on top of their game (when manager is in house) but lord when she’s not here the smoothies are subpar as well as service.

I know to the untrained eye cracked black pepper and chia seeds do look similar.

But as a trained chef that knows flavors, I do know the difference in my flavors and tastes.

Spicy smoothie this morning

Atmosphere: 1

Food: 1

Service: 1

Made me wait a whole hour for my order and gave me an hour cold sandwich, first and last time going here.

Atmosphere: 1

Food: 1

Service: 1

Bahama mama
Greens smoothie
Were amazing

Atmosphere: 5

Food: 5

Service: 5

Very disappointed, from someone who LOVES tropical smoothie. 6 staff no customers in the store, blatantly ignored for a good 7 minutes not even a hi. Only one woman was actually making orders. Staff was touching food with dirty hands and having a ball talking and cussing amongst themselves. Of course all the online orders were finished before we got our two drinks. Definitely not worth the $17 very disappointing

Atmosphere: 1

Service: 1

Lost a daily customer that’s for sure, all because of some guy working named Jo. No class, whatsoever.

Atmosphere: 2

Food: 2

Service: 1

Extremely disappointing experience. We walked in shortly after lunch with only two other guests in the cafe. There were at least four employees behind the counter, yet no one acknowledged us. We stood at the counter for over 10 minutes without a single greeting, eye contact, or offer to take our order. The staff looked disengaged and unfriendly, and it felt like they had no interest in being there.

After waiting with no response, we left without ordering anything. If the employees don’t want to work, they shouldn't be on the floor. This kind of service is unacceptable. Corporate seriously needs to step in and provide proper training. We won’t be coming back.

Atmosphere: 1

Food: 1

Service: 1

I’ve given this location a few tries now, but each time I walk in, the staff just doesn’t seem very friendly or welcoming. I tried the drive-thru yesterday, hoping for a smoother experience, but it was frustrating. I simply wanted to add one more item to my order and was told I had to go inside to do that. I’ve never had this issue at other drive-thrus. The whole point of using the drive-thru was to avoid going in, and instead, I had to park and walk inside just to add one item. It was a real inconvenience and left me pretty disappointed.

Atmosphere: 2

Food: 4

Service: 2