Wendy's

45 Mars Hill Rd, Powder Springs
(770) 425-2286

Recent Reviews

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Jenay S (only1jenay)

Dirty restaurant with a rating of 91 which is terribleand the staff is rude and slow. Do not come here!

Atmosphere: 1

Service: 1

Mark H

Clean, good vibes, Kim is the best.. always happy 😊. Ill always be back

Atmosphere: 5

Food: 5

Service: 5

Kash Lexington

It's fast food, but that doesn't mean you rush the order. Quality is severely missing. Meat looked and tasted old. Wrong nuggets as usual, im serious they miss the part were it says spicy everytime.

Atmosphere: 3

Food: 1

Service: 4

JE Jackson

Great service

D K

Burger was dried out and also wasn’t hot.Cheese wasn’t melted. Fries were burned and also not hot.

Atmosphere: 2

Food: 1

Service: 3

Robbie Z

A group of headless chickens would do a batter job. Management is utterly incompetent. Please tell me why they're telling me my food is in the lobby and a mobile drive through order and they're gonna tell me that I have to come in to get it, then I'm gonna wait for 30mins cause they lost my food. Not a single apology either.

Atmosphere: 3

Food: 3

Service: 1

Jana Rogers

Stop being lazy cutting the breakfast time off early just so you all can transition to lunch. Its really annoying when the business is supposed to operate a specific way, but the lower level mgt does what they want.

Atmosphere: 1

Service: 1

Halo Angel

Kim makes this place GREAT! Her level of customer service is unmatched.Thank you my sista

Atmosphere: 4

Food: 4

Service: 5

Shae S.

JUST RUDE!!! The employees need to trained on customer service. How can you be so rude to the people who are literally paying your checks!!! If you don’t like your job then quit but atleast have the decency to treat your customers with respect.

Atmosphere: 1

Food: 1

Service: 1

A Person

Basic but good, alright service and speed.

Atmosphere: 4

Food: 4

Service: 3

Jamie McGough

This location is going downhill again. It used to be bad, then it got a little better, now it's terrible. If you go inside it might take 10 minutes just to complete your order, drive thru is longer. Seems like they're just microwaving chicken patties that have gone cold. They're not crispy. They're soggy and drenched in grease. Fries are hit and miss. It's unorganized chaos behind the counter and all but one person that I've encountered are rude and nasty. Corporate should send some folks through without letting them know. Aside from getting a frosty from here, I'm done.

Atmosphere: 1

Food: 1

Service: 1

john gallegos

3:30pm on Friday when I arrived, no customers inside and 1 maybe 2 in the drive through. I waited 25 minutes for a chicken sandwich combo while other people are getting food. Finally I had to ask for my food. Big suprise! My food wasn't even hot is the biggest disappointment.

Atmosphere: 1

Food: 1

Service: 1

Erica Rubio

Horrible service arrived at 10 they closed at 11 and they said they didn’t want to make more food why are you getting paid to work if you don’t want to work . The worker even asked the supervisor if they should still take orders so obviously there’s the problem as well.

Atmosphere: 1

Food: 1

Service: 1

Katie Zemon

Ordered through drive through. Employees were nice. My classic chicken sandwich combo was missing pickles. I ate it immediately after receiving it. The chicken tasted old and it was only lukewarm. The fries were hot but not crispy, they were chewy/damp. Tasted a bit like both fries and chicken were reheated and not fresh

Atmosphere: 3

Food: 2

Service: 4

Jamie Ingram

As a local business operator the service at this restaurant is horrible! As a local patron I should not feel that I’m a problem as a customer. My wife and I tried the drive thru for a third occasion against my better judgment and WELL WHAT WOULD YOU EXPECT SAME RIDICULOUS CUSTOMER SERVICE 😡
Everything we ordered was answered with “are you finished ” in a very negative way like we were a problem. BETTER TRAINING WOULD DEFINITELY HELP!!! I myself will avoid this restaurant at all cost in the future.

Training your employees would definitely benefit your 3.8 star google rating!!!
🤔

Atmosphere: 1

Food: 1

Service: 1

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