We stood in line for over 10 minutes and were not even acknowledged. Floors were sticky and dirty. It was not busy. We were totally ignored.
Atmosphere: 1
Service: 1
Dylan Vorrasi
thank you for listening to my instructions🫡
Atmosphere: 5
Food: 5
Service: 5
Nikki Micou
Food was cold service was terrible and my order was wrong. Don't go here it sucks
Atmosphere: 1
Food: 1
Service: 1
Logan Onowles
Management here is terrible. If they get your order wrong you basically have to argue with them just for them to fix it. Nit to mention the wait is very long for some reason and when they finally do come out your food is wrong, cold, or even missing some parts. DON’T COME HERE unless u want to waste money. Also if you come at 10:30 and it says they close at 11pm just go else where because they will not take your order.
Atmosphere: 1
Food: 1
Service: 1
Sean Marquel Arnold aka YS Famous
So I’m not going to lie second shift is a little shaky but I came in on first shift to get my order recorrected and If I may say wow complete 180 from night to day. first shift staff from the young man at the counter to the manager on shift. You guys made my week especially after having a hard couple of days recently 💪🏾 Thank you again 🙏🏿
Atmosphere: 5
Food: 5
Service: 5
FridaysForFuture Augusta
Closes before close time
Atmosphere: 1
Food: 1
Service: 1
Dalton Cobb
Gets orders wrong and closes early cause they are lazy.
Atmosphere: 1
Service: 1
Rochelle Winfield
DON’T WASTE YOUR TIME HERE!! Placed a mobile order at 10:15pm after it said they close at 11pm. Got there at 10:30pm and no one is answering the drive thru, drove up to the window and they said they are closed. WHY POST HOURS IF YOU AREN’T GOING TO BE OPEN UNTIL THEN!!! It’s so irresponsible. I’m tired of giving them money, there is always an issue with late night orders, food cold and rude employees!! SHUT THIS STORE DOWN ALREADY!!
Atmosphere: 1
Food: 1
Service: 1
Elitha S.
Today was terrible at this Wendy's. They gave us cold stale fries, the buns were hard, and the burgers were poorly assembled. Whoever they had in staff today gave zero cares. The person on the headset was doing his job though. Speedy, clear, and accurate.
Atmosphere: 3
Food: 3
Service: 3
Mercedes Taylor
Sign said 11pm they closed. Pulled up with others in line at 1030 and they refused to answer the drive thru for the person in front of us and there were 2 other cars behind us. We Drove over to McDonald's and got food instead. If you don't want to deal with orders coming in right before close, then don't work closing shifts. I hope management sees this and knows that if sales have been low at the end of the night, it's because they won't service the few cars that come in before close.
Man.. please replace these lousy teens with robots. Cold food, wrong food, out of items. They don't listen. Gives Wendy's a bad name. If it still has a good one.
Atmosphere: 3
Food: 1
Service: 1
Sierra Parks
Food is always wrong, never any napkins. Always locks the dinning room early. Most staff is rude.
Atmosphere: 1
Food: 1
Service: 1
Dori Thaxton
They forgot a part of my order but when I called them they were super nice and helpful and fixed it right away
Atmosphere: 5
Food: 4
Service: 5
Mike Hicks
I wish I could rate lower than 1 but I can’t. I have given this Wendy’s way too much money over the years but no longer. Stopped by on Sunday to pick up supper. Very rude employee at the call box and the window. Had to repeat order 3 times and once at the window. The 2nd window was no better. Employee was rude. Gave me the wrong sized drink and then wanted to argue with me about that. Got my food and tasted a fry and not to my surprise the fries were totally cold and old. I said something to the worker and she said it would take 10 minutes to cook more. I decided against that and just left. If this was just a one time thing, no big deal but over the last year or so, these types of issues keep happening but just at this location. Do better Wendy’s!
Atmosphere: 1
Food: 1
Service: 1
Jenay S (only1jenay)
Dirty restaurant with a rating of 91 which is terribleand the staff is rude and slow. Do not come here!
We stood in line for over 10 minutes and were not even acknowledged. Floors were sticky and dirty. It was not busy. We were totally ignored.
Atmosphere: 1
Service: 1
thank you for listening to my instructions🫡
Atmosphere: 5
Food: 5
Service: 5
Food was cold service was terrible and my order was wrong. Don't go here it sucks
Atmosphere: 1
Food: 1
Service: 1
Management here is terrible. If they get your order wrong you basically have to argue with them just for them to fix it. Nit to mention the wait is very long for some reason and when they finally do come out your food is wrong, cold, or even missing some parts. DON’T COME HERE unless u want to waste money. Also if you come at 10:30 and it says they close at 11pm just go else where because they will not take your order.
Atmosphere: 1
Food: 1
Service: 1
So I’m not going to lie second shift is a little shaky but I came in on first shift to get my order recorrected and If I may say wow complete 180 from night to day. first shift staff from the young man at the counter to the manager on shift. You guys made my week especially after having a hard couple of days recently 💪🏾 Thank you again 🙏🏿
Atmosphere: 5
Food: 5
Service: 5
Closes before close time
Atmosphere: 1
Food: 1
Service: 1
Gets orders wrong and closes early cause they are lazy.
Atmosphere: 1
Service: 1
DON’T WASTE YOUR TIME HERE!!
Placed a mobile order at 10:15pm after it said they close at 11pm. Got there at 10:30pm and no one is answering the drive thru, drove up to the window and they said they are closed. WHY POST HOURS IF YOU AREN’T GOING TO BE OPEN UNTIL THEN!!! It’s so irresponsible. I’m tired of giving them money, there is always an issue with late night orders, food cold and rude employees!! SHUT THIS STORE DOWN ALREADY!!
Atmosphere: 1
Food: 1
Service: 1
Today was terrible at this Wendy's. They gave us cold stale fries, the buns were hard, and the burgers were poorly assembled. Whoever they had in staff today gave zero cares. The person on the headset was doing his job though. Speedy, clear, and accurate.
Atmosphere: 3
Food: 3
Service: 3
Sign said 11pm they closed. Pulled up with others in line at 1030 and they refused to answer the drive thru for the person in front of us and there were 2 other cars behind us. We Drove over to McDonald's and got food instead. If you don't want to deal with orders coming in right before close, then don't work closing shifts. I hope management sees this and knows that if sales have been low at the end of the night, it's because they won't service the few cars that come in before close.
Atmosphere: 1
Service: 1
Restaurantji Recommends
Man.. please replace these lousy teens with robots. Cold food, wrong food, out of items. They don't listen. Gives Wendy's a bad name. If it still has a good one.
Atmosphere: 3
Food: 1
Service: 1
Food is always wrong, never any napkins. Always locks the dinning room early. Most staff is rude.
Atmosphere: 1
Food: 1
Service: 1
They forgot a part of my order but when I called them they were super nice and helpful and fixed it right away
Atmosphere: 5
Food: 4
Service: 5
I wish I could rate lower than 1 but I can’t. I have given this Wendy’s way too much money over the years but no longer. Stopped by on Sunday to pick up supper. Very rude employee at the call box and the window. Had to repeat order 3 times and once at the window. The 2nd window was no better. Employee was rude. Gave me the wrong sized drink and then wanted to argue with me about that. Got my food and tasted a fry and not to my surprise the fries were totally cold and old. I said something to the worker and she said it would take 10 minutes to cook more. I decided against that and just left. If this was just a one time thing, no big deal but over the last year or so, these types of issues keep happening but just at this location. Do better Wendy’s!
Atmosphere: 1
Food: 1
Service: 1
Dirty restaurant with a rating of 91 which is terribleand the staff is rude and slow. Do not come here!
Atmosphere: 1
Service: 1
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