Kelsey was amazing from the time we were seated to the time we received our food we had amazing service from her. She made me an my husband eating experience there great made us free like we was at home… great job Kelsey will most definitely be back… Danny(I apologize if I misspelled your name)was amazing as well…
Atmosphere: 5
Food: 5
Service: 5
Lilah's Classroom (Aunty Lilah)
Great customer service. Shout out to Angel she served us well. When you go ask for Angel.
Atmosphere: 5
Food: 5
Service: 5
Mary Allen
STAY FAR AWAY FROM THIS LOCATION! Beware, Beware.... They are Rude, nasty and have bad customer service. They act as if they can't hear you and then turn around and say you didn't order what you say you are missing. This location is a joke and the two people working there should be fired or retrainned on how to do their jobs. They arenalso very unprofessional and unsanitary. Not changing gloves and coming from outside to inside and not changing gloves. This is why they have a bad health score reputation. Id give Negative stars if I could
Atmosphere: 1
Food: 1
Service: 1
Maryalice Allen
This is one of the WORST waffle houses I have been to. I understand that I place kinda a huge order and my fault for giving them the benefit of doubt by not checking my order before I left. But..... the lady who took my order has horrible customer service. Stated that I didnt order the stuff they forgot and had me repay for the stuff they forgot. ALSO, said no onions on one of my sandwiches and they still put them on there. Its for a person who is allergic to onions. They had a bad adittude cause I was placing a big to go order. Then to top it off when I went back to get said forgotten items the cook was outside smoking a cigarette and went back inside and didnt wash his hands and started to make food, very unsanitary and horrible practices. I will be calling to Health Department and Waffle house coprate number in the morning. I STAY FAR FAR FAR AWAY FROM THIS WAFFLE HOUSE!!!!
Atmosphere: 1
Food: 1
Service: 1
Luis Subia
My wife got barely cooked hash browns, waffle and black toast. We
Atmosphere: 4
Food: 1
Service: 5
K C
Great Staff
Atmosphere: 5
Food: 5
Service: 5
Rick T
Good experience, service was great
Atmosphere: 4
Food: 5
Service: 5
Wild Child
Awesome cook and fantastic customer service! Especially night shift. Only disappointment is they’ve closed the lobby at night and put a window …. Erasing American culture 👎👎👎
Atmosphere: 5
Food: 5
Service: 5
Camille Dykes
Exceptional Service from Start to Finish! From the moment I saw Kelsey going above and beyond—returning a forgotten phone to a customer in the parking lot—I knew I was in good hands. Her kindness and professionalism continued throughout my visit. Not only did she offer warm, attentive service, but she also helped carry my food to my car without hesitation, recognizing my limited mobility. She held the door, ensured I was comfortable, and safely placed my order in my car—all with genuine care and no rush. Kelsey turned an ordinary visit into an extraordinary experience. It was truly a privilege to be her customer!
Atmosphere: 5
Food: 4
Service: 5
Makenzi Robinson
the young man with the locs was very helpful and made sure we were satisfied with our order. the manager...... not so much. I gave it a 4 because of him the nice fella
Highly upset at the customer service. Thursday night with heavy rainfall and besides having to order outside in the rain, while giving my order the cook proceeds to ask “do you really want to eat in the rain. “ I then asked if he didn’t want to cook my food I’ll go elsewhere. He said he didn’t mind. Which I would hope he didn’t seeing that he is employed as a cook. I’m not sure how the reason would affect him being inside but I’m baffled. So after finishing my order the waitress told me my order was $14.87. I handed her a $50 she said she didn’t have change. If your estrangement can’t give out $35 you shouldn’t be in business. Thanks for the awful experience. Never to return to that location again
Atmosphere: 1
Service: 1
Tim Duong
This place is horrible customer service! I’m sitting down for at least 10-15 min and the place is not even busy at all! No one is asking for anything, this place is really need to practice how to customer service!
Atmosphere: 1
Food: 1
Service: 1
Princey Smith
Unfortunately, our experience was disappointing. We waited far too long for a table, despite several staff members standing around instead of cleaning available ones. When we inquired about the delay, Kelsey was dismissive and unhelpful. To make matters worse, guests who arrived after us were seated first. The overall attitude from the staff felt unprofessional and unwelcoming. We had hoped for a better experience, but unfortunately, we won’t be returning.
Service: 1
heather Moody
When we walked in there was only 1 customer besides us. We never got greeted or waited on. Literally nothing was going on and was completely ignored.
Kelsey was amazing from the time we were seated to the time we received our food we had amazing service from her. She made me an my husband eating experience there great made us free like we was at home… great job Kelsey will most definitely be back… Danny(I apologize if I misspelled your name)was amazing as well…
Atmosphere: 5
Food: 5
Service: 5
Great customer service. Shout out to Angel she served us well. When you go ask for Angel.
Atmosphere: 5
Food: 5
Service: 5
STAY FAR AWAY FROM THIS LOCATION! Beware, Beware....
They are Rude, nasty and have bad customer service. They act as if they can't hear you and then turn around and say you didn't order what you say you are missing. This location is a joke and the two people working there should be fired or retrainned on how to do their jobs. They arenalso very unprofessional and unsanitary. Not changing gloves and coming from outside to inside and not changing gloves. This is why they have a bad health score reputation. Id give Negative stars if I could
Atmosphere: 1
Food: 1
Service: 1
This is one of the WORST waffle houses I have been to. I understand that I place kinda a huge order and my fault for giving them the benefit of doubt by not checking my order before I left. But..... the lady who took my order has horrible customer service. Stated that I didnt order the stuff they forgot and had me repay for the stuff they forgot. ALSO, said no onions on one of my sandwiches and they still put them on there. Its for a person who is allergic to onions. They had a bad adittude cause I was placing a big to go order. Then to top it off when I went back to get said forgotten items the cook was outside smoking a cigarette and went back inside and didnt wash his hands and started to make food, very unsanitary and horrible practices. I will be calling to Health Department and Waffle house coprate number in the morning.
I STAY FAR FAR FAR AWAY FROM THIS WAFFLE HOUSE!!!!
Atmosphere: 1
Food: 1
Service: 1
My wife got barely cooked hash browns, waffle and black toast. We
Atmosphere: 4
Food: 1
Service: 5
Great Staff
Atmosphere: 5
Food: 5
Service: 5
Good experience, service was great
Atmosphere: 4
Food: 5
Service: 5
Awesome cook and fantastic customer service! Especially night shift. Only disappointment is they’ve closed the lobby at night and put a window …. Erasing American culture 👎👎👎
Atmosphere: 5
Food: 5
Service: 5
Exceptional Service from Start to Finish!
From the moment I saw Kelsey going above and beyond—returning a forgotten phone to a customer in the parking lot—I knew I was in good hands. Her kindness and professionalism continued throughout my visit. Not only did she offer warm, attentive service, but she also helped carry my food to my car without hesitation, recognizing my limited mobility. She held the door, ensured I was comfortable, and safely placed my order in my car—all with genuine care and no rush. Kelsey turned an ordinary visit into an extraordinary experience. It was truly a privilege to be her customer!
Atmosphere: 5
Food: 4
Service: 5
the young man with the locs was very helpful and made sure we were satisfied with our order. the manager...... not so much. I gave it a 4 because of him the nice fella
Atmosphere: 3
Food: 3
Service: 3
Restaurantji Recommends
Highly upset at the customer service. Thursday night with heavy rainfall and besides having to order outside in the rain, while giving my order the cook proceeds to ask “do you really want to eat in the rain. “ I then asked if he didn’t want to cook my food I’ll go elsewhere. He said he didn’t mind. Which I would hope he didn’t seeing that he is employed as a cook. I’m not sure how the reason would affect him being inside but I’m baffled. So after finishing my order the waitress told me my order was $14.87. I handed her a $50 she said she didn’t have change. If your estrangement can’t give out $35 you shouldn’t be in business. Thanks for the awful experience. Never to return to that location again
Atmosphere: 1
Service: 1
This place is horrible customer service! I’m sitting down for at least 10-15 min and the place is not even busy at all! No one is asking for anything, this place is really need to practice how to customer service!
Atmosphere: 1
Food: 1
Service: 1
Unfortunately, our experience was disappointing. We waited far too long for a table, despite several staff members standing around instead of cleaning available ones. When we inquired about the delay, Kelsey was dismissive and unhelpful. To make matters worse, guests who arrived after us were seated first. The overall attitude from the staff felt unprofessional and unwelcoming. We had hoped for a better experience, but unfortunately, we won’t be returning.
Service: 1
When we walked in there was only 1 customer besides us. We never got greeted or waited on. Literally nothing was going on and was completely ignored.
Atmosphere: 1
Food: 1
Service: 1
They took in someone who came in before us.
Atmosphere: 1
Food: 5
Service: 1
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