Normally Im not too picky on fast food- after all, it IS fast food.. however, yall managed to mess up my order to a level I have never quite seen before. Honestly im more impressed than mad. The coke was flat, the Reuben soggy, Jalapeño bites were cold, I asked for an EXTRA broncoberry sauce and not only didnt get that, but only got one of the two that it normally comes with... Instead of two horseradish sauces, I got two Arbys sauces... Granted, I should have checked my order before driving off, but I was in a hurry. I award you no points, and may the fast food gods have mercy on your souls 🙏
Atmosphere: 3
Food: 1
Service: 1
Will Womble
Cashier entered the wrong item. I corrected it as soon as I was handed the receipt. Said the cook would make the correction. No other customers were in the restaurant at the time.
Ten minutes later I was given the wrong item. I spoke to another associate who said it would be corrected. After waiting another 15 minutes and no food, I spoke to the manager, who acknowledged overhearing all the interactions. After 30 minutes I was given credit for the sandwich but not the fries and drink.
Buyer be ware is a wise statement and appropriate saying for the Rincon lication.
Atmosphere: 3
Food: 3
Service: 1
Shay Shullaw
Everytime we go here ALWAYS out of roast beef how are you even open if you can't even have roast beef!!! Get some better staff at ordering supply because seriously EVERY SINGLE TIME
Sarah Hackney
Me and my family was going to order at Arby’s last night and they told us they was out of everything even roast beef
Atmosphere: 1
Food: 1
Service: 1
I
The staff was incredibly friendly & the food was freshly made. I can't blame them for the beef jerky steak nuggets lol
Atmosphere: 5
Food: 2
Service: 5
Deborah
Eric was just AWESOME. I met him the other day while going thru the drive thru. What a great attitude. I let him know on how nice it was to have a smiling kind person at the drive thru window. Today I went inside and there he was just as pleasant and with a big smilevon his face. He has wonderful manners. I've worked in fast food restaurants before. IT IS NOT AN EASY JOB AT ALL. people can be so rude. Even though you were polite and did your best to help them. His store was clean and his staff was working hard. THANK YOU SO MUCH!
Recommended dishes: Roast Beef Sandwich
Micheal Schiaffino
The New management, I have eaten here for 17 years off and on, as of late the location in Rincon has made strides in customer service, food, and atmosphere. I actually enjoy eating lunch again.
Atmosphere: 5
Food: 5
Service: 5
Shaun Burns
They always do a good job and the food is always really good. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Riley Wolsifer
I called to ask if they were open because of an early shutdown yesterday, Keri answered was an absolute delight. I arrive and Sage was so friendly and took extra steps to ensure my food was good despite my stuff being out, and Ashley is a delight to talk to.
Atmosphere: 5
Food: 5
Service: 5
D B
nobody working, can hear people talking in the back but only one person in the drive-through. Stood around forever couldn't even get my order taken...
You open up at 10 o'clock and quarter after 10 you are still putting equipment together to serve your customers not acceptable
Atmosphere: 3
Food: 2
Service: 1
Keith Harper
Went the drive tru, and the cashier was one of the rudest humans I’ve ever encountered and I’ve met bill clinton. She got upset that she had to count change ( which was 2 dollars in quarters) and said I don’t count change? I really hope they let her go on to a better more suited job. She needs to not interact with people.
Atmosphere: 3
Food: 3
Service: 1
andrea sapp
This Arby's is horrible. Gives fast food a new name....SLOW! Got stuck in the drive thru lane with no way to escape for 30 minutes. Ordered the French dip combo. Asked for sweet tea and Arby's sauce. When I finally got my food fries were cold, no French dip sauce, no sweet tea, no Arby's sauce and no napkins in the bag! Not the first bad experience with this place but definitely the last!
Atmosphere: 1
Food: 1
Service: 1
Ezella Vance-Wafford
Sandwiches are cold 90% of the time, never hot. Quality has gone down severely over the last 6 years or so. Sometimes you just want an Arby’s sandwich, we try again every once in a while, but this is just not an Arby’s you can rely on for good food.
Atmosphere: 2
Food: 1
Service: 2
Mason McAfee
Watched 10 cars pull off before I gave up. 20 plus minutes and not one order taken.
Normally Im not too picky on fast food- after all, it IS fast food.. however, yall managed to mess up my order to a level I have never quite seen before. Honestly im more impressed than mad.
The coke was flat, the Reuben soggy, Jalapeño bites were cold, I asked for an EXTRA broncoberry sauce and not only didnt get that, but only got one of the two that it normally comes with... Instead of two horseradish sauces, I got two Arbys sauces...
Granted, I should have checked my order before driving off, but I was in a hurry. I award you no points, and may the fast food gods have mercy on your souls 🙏
Atmosphere: 3
Food: 1
Service: 1
Cashier entered the wrong item. I corrected it as soon as I was handed the receipt. Said the cook would make the correction. No other customers were in the restaurant at the time.
Ten minutes later I was given the wrong item. I spoke to another associate who said it would be corrected. After waiting another 15 minutes and no food, I spoke to the manager, who acknowledged overhearing all the interactions. After 30 minutes I was given credit for the sandwich but not the fries and drink.
Buyer be ware is a wise statement and appropriate saying for the Rincon lication.
Atmosphere: 3
Food: 3
Service: 1
Everytime we go here ALWAYS out of roast beef how are you even open if you can't even have roast beef!!! Get some better staff at ordering supply because seriously EVERY SINGLE TIME
Me and my family was going to order at Arby’s last night and they told us they was out of everything even roast beef
Atmosphere: 1
Food: 1
Service: 1
The staff was incredibly friendly & the food was freshly made. I can't blame them for the beef jerky steak nuggets lol
Atmosphere: 5
Food: 2
Service: 5
Eric was just AWESOME. I met him the other day while going thru the drive thru. What a great attitude. I let him know on how nice it was to have a smiling kind person at the drive thru window. Today I went inside and there he was just as pleasant and with a big smilevon his face. He has wonderful manners. I've worked in fast food restaurants before. IT IS NOT AN EASY JOB AT ALL. people can be so rude. Even though you were polite and did your best to help them. His store was clean and his staff was working hard. THANK YOU SO MUCH!
Recommended dishes: Roast Beef Sandwich
The New management, I have eaten here for 17 years off and on, as of late the location in Rincon has made strides in customer service, food, and atmosphere. I actually enjoy eating lunch again.
Atmosphere: 5
Food: 5
Service: 5
They always do a good job and the food is always really good. Highly recommend.
Atmosphere: 5
Food: 5
Service: 5
I called to ask if they were open because of an early shutdown yesterday, Keri answered was an absolute delight. I arrive and Sage was so friendly and took extra steps to ensure my food was good despite my stuff being out, and Ashley is a delight to talk to.
Atmosphere: 5
Food: 5
Service: 5
nobody working, can hear people talking in the back but only one person in the drive-through. Stood around forever couldn't even get my order taken...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
You open up at 10 o'clock and quarter after 10 you are still putting equipment together to serve your customers not acceptable
Atmosphere: 3
Food: 2
Service: 1
Went the drive tru, and the cashier was one of the rudest humans I’ve ever encountered and I’ve met bill clinton. She got upset that she had to count change ( which was 2 dollars in quarters) and said I don’t count change? I really hope they let her go on to a better more suited job. She needs to not interact with people.
Atmosphere: 3
Food: 3
Service: 1
This Arby's is horrible. Gives fast food a new name....SLOW! Got stuck in the drive thru lane with no way to escape for 30 minutes. Ordered the French dip combo. Asked for sweet tea and Arby's sauce. When I finally got my food fries were cold, no French dip sauce, no sweet tea, no Arby's sauce and no napkins in the bag! Not the first bad experience with this place but definitely the last!
Atmosphere: 1
Food: 1
Service: 1
Sandwiches are cold 90% of the time, never hot. Quality has gone down severely over the last 6 years or so. Sometimes you just want an Arby’s sandwich, we try again every once in a while, but this is just not an Arby’s you can rely on for good food.
Atmosphere: 2
Food: 1
Service: 2
Watched 10 cars pull off before I gave up. 20 plus minutes and not one order taken.
Service: 1
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