Food is good!! Service is good!! Looks clean but needs to be modernized
chris bragg JR
The night Manager Amy was very rude and hung up on me twice. Breadsticks was plain and missing butter and seasoning with no marinara
Susan Mckeon-Schaerr
Ordered 2 large pepperoni's on the phone.They never asked us what kind of crust. A frozen pizza would have been better than this one. Woman at the counter very unfriendly won't be back
Rose
We didn’t have Italian at all. We had what should have been an easy southern food of fried sweet potatoes which was on menu & a hamburger - Simla ( Right ) ?? WRONG. It was Horrible. If u can COOK simple — why should I put stress on my taste buds & come back. Tommys Sucks!
Isamar Rosales
AMY is the most disrespectful and irritated staff member on the team. I understand getting orders out as quickly as possible is a priority but to roll her eyes at my husband who is trying to pick up our to go order is another thing. She asks what the order was and I’m looking at her dumbfounded because the screen says my order was ready with my name in all caps, besides, can it not be viewed on our order receipt? She’s disgusting. Only reason I didn’t raise hell in the store was because she was not going to get a reaction out of me. Can’t work with customers? THEN QUIT.
DonJ
Ordered a New York Style pizza with a promised delivery time within 45 minutes (we live approx 1 block from the store). Pizza was 35 minutes late and was as cold as the outdoor temperture - New York Style is not conducive to rewarming (it becomes spongy and tasteless). Ended up throwing out most of the pizza.
Naysa
Aunt just ordered pizza and was kind of rude to the guy (which I did not agree with) and we got 2 of the “my hunt box’s” for me and my brother… My pizza was doughy and falling a part and was so cold oh my gosh. The chicken was good though but me and my little brother’s stomachs hurt 😭
Deneshea Philadelphia
On Dec. 6, I placed an order for delivery@ 5:51pm .Approximately 30 minutes later than the said delivery time, I got a text message saying it was now being delivered by Doordash.If you didn't have any drivers why not call the customer and let them know.? I let that slide due to having 3 little ones at home. Doordash arrived almost 2 hours later @7:20pm. The pizza was burnt to a crisp and cold. I ultimately had to leave my house anyway to get a refund bc no one was answering the phone. I did receive my refund, but I won't be ordering from this location again.
Alex Kreher
They never deliver my food right. I’ve tired them three times and they always forget something and then they tell me to call the store and yet no one ever picks up. It’s sad with how expensive this place is.
Atmosphere: 1
Food: 1
Service: 1
Erik Helmerichs
Tonight was my last dealing with this place. Always an issue, order wrong, not everything delivered, cold, etc. Tonight a good bit after it was to arrive I get a notification that Doordash is now going to deliver, another 35 minutes later. It shows up, thrown in a chair on the porch and is cold. The Doordarshan driver is a separate issue, but she is not doing anything good as far as pizza huts reputation and customer service. Good luck with your order....
Let’s get right into it. There was a man working, I assume the shift lead or manager. I must applaud him, he had such a great attitude all around. He is on top of everything, he makes sure the pizza is up to standards. Meaning pretty cheese melted, correct amount of cheese and toppings. The best pizza in Rincon, Pooler, Savannah I must say I am here working and good pizza is hard to come by and I walked in at my last attempt before giving up on pizza in the entire state. He was a lifesaver. He respects the dollar that is worked for especially now days. AMEN give him a raise.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Sticks, Marinara, Cheese Pizza, 20 Oz Dr Pepper
Arrived at the Rincon GA location and saw a bunch of employees sitting down. Not busy at all. I noticed my pizza was not cut in squares and told the employee I'll do it myself! I asked for some red pepper flakes packets and she grabs a handful and puts it on top of my pizza instead of putting it in a bag!!!! How disgusting and unprofessional! The pizza tasted like the recipe changed and wasn't that good! I'll stick with Papa John's!!!!!
Roger Jones
Driver showed up with half of the order tried to get me to pay before he returned with food and never returned and store wouldn’t answer the phone
Atmosphere: 1
Food: 1
Service: 1
Andrew Mullins
Didn’t get a pizza I ordered & my Cinnabons I ordered they gave me cinnamon sticks instead. I called about it and no 1 would answer the phone, what a joke.
Food is good!! Service is good!! Looks clean but needs to be modernized
The night Manager Amy was very rude and hung up on me twice. Breadsticks was plain and missing butter and seasoning with no marinara
Ordered 2 large pepperoni's on the phone.They never asked us what kind of crust. A frozen pizza would have been better than this one. Woman at the counter very unfriendly won't be back
We didn’t have Italian at all. We had what should have been an easy southern food of fried sweet potatoes which was on menu & a hamburger - Simla ( Right ) ?? WRONG. It was Horrible. If u can COOK simple — why should I put stress on my taste buds & come back. Tommys Sucks!
AMY is the most disrespectful and irritated staff member on the team. I understand getting orders out as quickly as possible is a priority but to roll her eyes at my husband who is trying to pick up our to go order is another thing. She asks what the order was and I’m looking at her dumbfounded because the screen says my order was ready with my name in all caps, besides, can it not be viewed on our order receipt? She’s disgusting. Only reason I didn’t raise hell in the store was because she was not going to get a reaction out of me. Can’t work with customers? THEN QUIT.
Ordered a New York Style pizza with a promised delivery time within 45 minutes (we live approx 1 block from the store). Pizza was 35 minutes late and was as cold as the outdoor temperture - New York Style is not conducive to rewarming (it becomes spongy and tasteless). Ended up throwing out most of the pizza.
Aunt just ordered pizza and was kind of rude to the guy (which I did not agree with) and we got 2 of the “my hunt box’s” for me and my brother… My pizza was doughy and falling a part and was so cold oh my gosh. The chicken was good though but me and my little brother’s stomachs hurt 😭
On Dec. 6, I placed an order for delivery@ 5:51pm .Approximately 30 minutes later than the said delivery time, I got a text message saying it was now being delivered by Doordash.If you didn't have any drivers why not call the customer and let them know.? I let that slide due to having 3 little ones at home. Doordash arrived almost 2 hours later @7:20pm. The pizza was burnt to a crisp and cold. I ultimately had to leave my house anyway to get a refund bc no one was answering the phone. I did receive my refund, but I won't be ordering from this location again.
They never deliver my food right. I’ve tired them three times and they always forget something and then they tell me to call the store and yet no one ever picks up. It’s sad with how expensive this place is.
Atmosphere: 1
Food: 1
Service: 1
Tonight was my last dealing with this place. Always an issue, order wrong, not everything delivered, cold, etc. Tonight a good bit after it was to arrive I get a notification that Doordash is now going to deliver, another 35 minutes later. It shows up, thrown in a chair on the porch and is cold. The Doordarshan driver is a separate issue, but she is not doing anything good as far as pizza huts reputation and customer service. Good luck with your order....
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Let’s get right into it. There was a man working, I assume the shift lead or manager. I must applaud him, he had such a great attitude all around. He is on top of everything, he makes sure the pizza is up to standards. Meaning pretty cheese melted, correct amount of cheese and toppings. The best pizza in Rincon, Pooler, Savannah I must say I am here working and good pizza is hard to come by and I walked in at my last attempt before giving up on pizza in the entire state. He was a lifesaver. He respects the dollar that is worked for especially now days. AMEN give him a raise.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Cheese Sticks, Marinara, Cheese Pizza, 20 Oz Dr Pepper
No complaints just takes too long
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Backyard BBQ Chicken Pizza, Stuffed Crust Pepperoni Pizza, Meat Lover's Pizza
Arrived at the Rincon GA location and saw a bunch of employees sitting down. Not busy at all. I noticed my pizza was not cut in squares and told the employee I'll do it myself! I asked for some red pepper flakes packets and she grabs a handful and puts it on top of my pizza instead of putting it in a bag!!!! How disgusting and unprofessional! The pizza tasted like the recipe changed and wasn't that good! I'll stick with Papa John's!!!!!
Driver showed up with half of the order tried to get me to pay before he returned with food and never returned and store wouldn’t answer the phone
Atmosphere: 1
Food: 1
Service: 1
Didn’t get a pizza I ordered & my Cinnabons I ordered they gave me cinnamon sticks instead. I called about it and no 1 would answer the phone, what a joke.
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