Riverdale Dwarf House Chick-fil-A

Kinda annoyed with this location. No exaggeration— the last THREE times I’ve been, something was missing from my bad. It’s my fault for not checking before getting home but if I’m already being asked to park and wait, please get my order right. There was a point in time where chick fil a NEVER got my order wrong. They recently left an entire I 12 count grilled chicken nuggets. And of course no one answered the phone nor returned my mom message. Always check your bags.

The employees are nice & food is always fresh.

Everytime I call can’t never get no answer my fries never be full when I get them!!!

Food: 1

Slow service.

Atmosphere: 3

Food: 4

Service: 2

I’ve never seen people move as slow as they do at this dwarf house. I can’t imagine how long it would take if you actually did the sit down service. Worst Chick-Fil-A ever. Lots of people working but most just standing around.

Atmosphere: 3

Food: 5

Service: 1

Went today AND THIS IS ONE OF MY ABSOLUTE FAVORITE PLACES. FRIES SEEM OLD NO TASTE NO FLAVOR !! So disappointed because this definitely wasn't the standard of this Top Tier

Atmosphere: 5

Food: 2

Service: 5

As a vegetarian, I ordered the veggie wrap at the recommendation of Chik-Fil-A associate. After spending a fortune for it, the wrap tasted like the restaurant should just remove it from the menu. It was dry, tasteless, and unforgiving. The company team member who initiated it should be ashamed and made to suffer for it. I certainly did.

Atmosphere: 4

Food: 1

Service: 4

Very busy on a Saturday morning. Their 2 lane system makes the wait a lot shorter.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Salad, Grilled Chicken, Fries

Please double check your order. Sounds weird, but thank me later.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Salad, Chicken Nuggets with Fries

Predominantly B and can’t fry a piece of chicken. On Black History month, im disappointed lol

Atmosphere: 5

Food: 1

Service: 5

the food was really good but the people serving us were not the best, the older ladies that attend people dining in are really slow and seems as they would rather chat with other guests than attend their customers. i just came here for the first time as a dine in and got given a menu 10min after being seated and someone from the back had to take our order because the other ladies weren’t doing their job.

This has to be the single worst CFA in the state. The wait is ALWAYS absurdly long, and every single employee behaves like it’s their very first day. The food is often mediocre too.

Atmosphere: 2

Food: 3

Service: 2

Rude workers

Food is as expected but the young lady working the drive thru on January 11 at 2:30 pm was rude to us. While we were ordering, she said she couldn’t hear us so we spoke up more. We thought it was an audio issue but her tone and attitude was dismissive. When we pointed out there was an error with the order bc I assume she might not have heard it, she didn’t respond. We say it again louder and still no response. So we try again and she scoffs at us and reads it back like we did something wrong. We were shocked. We said thank you and she said “whatever.”

I gave her the benefit of the doubt throughout our interaction that maybe she couldn’t hear us, maybe the snow affected the kiosks outside? But when she reacted like that at the end of our conversation, it was enough for us. I don’t think I’d come back to this location.

Atmosphere: 1

Food: 5

Service: 1

Food is always good . Employees always nice .But Every single time I place a mobile order it takes over 25 minutes to be ready no matter if I pickup inside or drive thru . Only 5 mins from my house but I’ll take the extra drive just to grab and go!

Atmosphere: 4

Food: 4

Service: 1

Arrived at the window and part of my order wasn’t ready.. as we waited on our order there are several employees standing around conversing instead of assisting us with our order. After waiting 8 minutes in the drive thru they then asked us to move forward to assist other customers as we continue waiting. This has been the worst experience I’ve ever had with chick-fil-a. I will never visit this location again.. terrible customer service

Atmosphere: 1

Service: 1

Recommended dishes: Grilled Chicken, Sandwich

A team member actually brought another associate in the bathroom when she saw that I was heading to the bathroom. They talked the entire time I was in there actually using the bathroom, and they did not use the bathroom whatsoever. Weird mean girl, nasty- nice energy.

Atmosphere: 1

Food: 1

Service: 1