Came in on Sunday, 12/28 aprx 10:05 am to pick up online order. Greeter at the door was pleasant and directed me to the young lady at the counter. This person was unnecessarily rude. No greeting, no eye contact. I gave her my name. She asked for the store number. I showed her the text to make it easy. She makes a snide remark. Keep in mind all the info including door number was included. Also the order was right in front of her the whole time. LOL!!!. I probably won't return because of the experience. Her colleague even looked at her uncomfortably. Gave them 2 stars because the greeter was nice. Food was ok.
Food: 3
Service: 2
MsValentine 1985
The food was good, just my toast was a little burnt. I would recommend this location.
Atmosphere: 4
Food: 4
Service: 4
Domonique White
Worst experience ever at the Waffle House there’s literally no one there and that cook burnt my husband steak and hashbrowns. My cheesesteak was almost like pellets, and I asked for the one with bacon on it and had no bacon. The hashbrowns were hard and crusty, and they charged us two different service fees, and I was highly disappointed that you also have to go above and beyond to leave your review in the complaint and to get your money back. Do not stop by here. Do not eat at this place. It is Gross. Also, I did contact corporate and leave a picture of my receipt along with the nasty food that they gave me so the owner of this unit 1721 should contact me immediately for a refund
Atmosphere: 1
Food: 1
Service: 2
RONALD SHELLY
It was a nice experience.The food was good.My waitress was 23 years.A brown light skin that Fine ,and she was 😂
Atmosphere: 5
Food: 5
Service: 5
Malu Tupou
Simple! Lacy worker's,just go n find out yourself
Service: 1
Gregory Harrison
The manager (Carema) of this location is very rude and unprofessional towards her employees. She should be replaced immediately.
Eric Caywood
I went to this Waffle House the morning after the snow storm. Some of our employees got stuck at the office overnight, so I was buying them breakfast. This Waffle House changed $90+ dollars for three plates of food. I wanted to make sure our stranded work family got food, so I paid it. I think it is ridiculous a business would do that.
Atmosphere: 1
Food: 3
Service: 1
Lucretia Tellis
Good was okay..not like at other Waffle Houses. Customer service was okay..could have been better
This location seems to harbor a rougher crowd especially when it comes to ordering from the window. I did not feel safe with the knuckle heads hanging around outside.
I came in for a pecan waffle and chicken sausage. 1st... I order this 3x a week but my first time at this location. My total was $12 I always $9/$10 depending on tax. 2nd... the cook had gloves on which is a plus but he never change then. He mad 2 orders and then went to get him some oj to drink and still didn't change his gloves. 3rd... one of the waitress asked me what something wrong and I told her he touched my waffle after touching eggs and everything else. So I watched him throw it in the trash I left for 4min and when I came back in my food was already in the bag. I ask is that mine? He said yes. I know it should have taken longer to cook over. WOW THIS IS WHAT WE DO NOW. I WILL NEVER COME BACK. It's sad because I live 2min away 😔
Atmosphere: 3
Food: 1
Service: 2
Dominique Wright
I got the cheesesteak melt with NO BACON. Asked for my hash browns to be smothered, covered, and peppered. WHY IS THERE ALL THIS HAM IN MY HASH BROWNS? They force you to order Togo at this location, then charge a service charge and a togo fee without telling you they’ve done so. So you may end up tipping double like we did because they weren’t being transparent about it. Will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Jose Figueroa
Food was good but Waffle House has gotten expensive. $6 for a waffle? The waitress seemed to be in a little bit of a rush even though there weren't that many people there. She hurried off before I could finish my order but with the prices, I guess it's better I didn't add more.
Atmosphere: 4
Food: 5
Service: 3
Dale Campbell
Everyone deserves to work in a non toxic and respected environment. I really did not like how condescending the supervisor spoke to the employees. You can command respect without snapping and showing you might be having a bad day.
Great staff
Food: 5
Service: 5
Came in on Sunday, 12/28 aprx 10:05 am to pick up online order. Greeter at the door was pleasant and directed me to the young lady at the counter. This person was unnecessarily rude. No greeting, no eye contact. I gave her my name. She asked for the store number. I showed her the text to make it easy. She makes a snide remark. Keep in mind all the info including door number was included. Also the order was right in front of her the whole time. LOL!!!. I probably won't return because of the experience. Her colleague even looked at her uncomfortably. Gave them 2 stars because the greeter was nice. Food was ok.
Food: 3
Service: 2
The food was good, just my toast was a little burnt. I would recommend this location.
Atmosphere: 4
Food: 4
Service: 4
Worst experience ever at the Waffle House there’s literally no one there and that cook burnt my husband steak and hashbrowns. My cheesesteak was almost like pellets, and I asked for the one with bacon on it and had no bacon. The hashbrowns were hard and crusty, and they charged us two different service fees, and I was highly disappointed that you also have to go above and beyond to leave your review in the complaint and to get your money back. Do not stop by here. Do not eat at this place. It is Gross. Also, I did contact corporate and leave a picture of my receipt along with the nasty food that they gave me so the owner of this unit 1721 should contact me immediately for a refund
Atmosphere: 1
Food: 1
Service: 2
It was a nice experience.The food was good.My waitress was 23 years.A brown light skin that Fine ,and she was 😂
Atmosphere: 5
Food: 5
Service: 5
Simple!
Lacy worker's,just go n find out yourself
Service: 1
The manager (Carema) of this location is very rude and unprofessional towards her employees. She should be replaced immediately.
I went to this Waffle House the morning after the snow storm. Some of our employees got stuck at the office overnight, so I was buying them breakfast. This Waffle House changed $90+ dollars for three plates of food. I wanted to make sure our stranded work family got food, so I paid it. I think it is ridiculous a business would do that.
Atmosphere: 1
Food: 3
Service: 1
Good was okay..not like at other Waffle Houses. Customer service was okay..could have been better
Food: 3
Service: 3
Need to tighten up their operations.
Atmosphere: 2
Food: 4
Service: 2
Restaurantji Recommends
This location seems to harbor a rougher crowd especially when it comes to ordering from the window. I did not feel safe with the knuckle heads hanging around outside.
Atmosphere: 1
Food: 5
Service: 3
Recommended dishes: Hashbrowns Scattered Smothered & Covered
I came in for a pecan waffle and chicken sausage.
1st... I order this 3x a week but my first time at this location. My total was $12 I always $9/$10 depending on tax.
2nd... the cook had gloves on which is a plus but he never change then. He mad 2 orders and then went to get him some oj to drink and still didn't change his gloves.
3rd... one of the waitress asked me what something wrong and I told her he touched my waffle after touching eggs and everything else. So I watched him throw it in the trash I left for 4min and when I came back in my food was already in the bag. I ask is that mine? He said yes.
I know it should have taken longer to cook over. WOW THIS IS WHAT WE DO NOW. I WILL NEVER COME BACK. It's sad because I live 2min away 😔
Atmosphere: 3
Food: 1
Service: 2
I got the cheesesteak melt with NO BACON. Asked for my hash browns to be smothered, covered, and peppered. WHY IS THERE ALL THIS HAM IN MY HASH BROWNS? They force you to order Togo at this location, then charge a service charge and a togo fee without telling you they’ve done so. So you may end up tipping double like we did because they weren’t being transparent about it. Will not be coming back to this location.
Atmosphere: 1
Food: 1
Service: 1
Food was good but Waffle House has gotten expensive. $6 for a waffle? The waitress seemed to be in a little bit of a rush even though there weren't that many people there. She hurried off before I could finish my order but with the prices, I guess it's better I didn't add more.
Atmosphere: 4
Food: 5
Service: 3
Everyone deserves to work in a non toxic and respected environment. I really did not like how condescending the supervisor spoke to the employees. You can command respect without snapping and showing you might be having a bad day.
Atmosphere: 1
Food: 4
Service: 4
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