Horrible customer service. Need to close this location down.
Nelson Mandela
Food was fresh
Myisha Strozier
Horrible customer service && very bad management how your inside close at 10 @ you kiosk it’s down an 1045 I think not i myself manage a burger place an we operate off of strictly kiosk if your system down it’s down thru out the whole store not only that that means no drive thru orders also no inside but they we currently taken drive thru orders this is the worst place either close down an get new management an staff or just close it down all togeather because the way there was no help about why the orders could get took is insane then you ask me do I have cash no I didn’t there’s no time limit on cash if you don’t close until late night but I mean hey if you owners like it I love it I will never come to this Wendy’s in 85 for nothing in the world even if it wasn’t nothin eles on earth this is crazy an very unprofessional for her to say ohhhh my system is down but your taking orders at the drive thru horrible
Atmosphere: 1
Food: 1
Service: 1
Aaron Slaton
Bacon jr. Meal is a deal value for what it cost.
Atmosphere: 5
Food: 5
Service: 5
Matthew Marlow
Slow slow slow, lots of employees walking around looking busy but not taking orders.
Phillestine Bradley
The line is always long and moves slow, the workers have bad attitudes and one worker tried to charge me .54 for BBQ sauce for my nuggets.
Atmosphere: 1
Food: 3
Service: 1
Msrainn Goaway
Very fast efficient pays attention to your needs and great customer service also great management the whole team was amazing very memorable and set the bar for other location i am greatful for my service today and every time me and my family eat here thank you wendys team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, Cheese Fries
renee huganir
Horrible and careless service!! They messed up my order by forgetting to ring up my drink, and I know the young lady heard me because she asked me what size and I told her medium. When I got to the window, I asked for my drink and they told me it wasn’t on the order so I asked if I could just go ahead and pay for it at the window. They told me I had to go all the way around and wait in the long line again to get my drink because there was no register at that window. Somebody could’ve ran to the other register As a Courtesy and rang it up instead of having me wait in a long line when they are the ones that messed up my order! They also had me pay extra for an additional sauce for the nuggets and never put it in the bag. She just shrugged her shoulders and said they were short staffed and there was nothing she could do.
Keoisha Chinn
I tried waiting patiently in line but the young lady took forever to come back to the counter to take orders. I believe they had her bagging orders and taking orders which is insane.
I ended up placing my order on the kiosk. For one the kiosk must need an update because things kept popping up a midst me trying to take my order.
How come I order a loaded potato and you give me loaded fries without my knowledge of changing? I normally check my food but today I was in a rush and didn’t want to slow other customers from getting their orders because I was in here for 45 mins waiting on simple meals.
Food is normally fresh and made to order but if I’m being honest the manager I believe is from the islands just rubbed me the wrong way waiting to have my order taken for 15 min when there is only 1 person in front of me is a little crazy, it was giving lazy she told the people in front of me who had been waiting just as long as me if you have a card use kiosk then soon as I walked up she proceeded to walk away , customer service is just kinda poor and rude for a manager if you ask me
Atmosphere: 2
Food: 3
Service: 1
Reshon Dixon
shout out to Gloria in the drive-through great Customer Service after the African lady did not wanna give me extra nuts for my salad. She stepped up and made it happen.
Food: 4
Service: 5
RONALD SHELLY
The chili was delicious
Atmosphere: 5
Food: 5
Service: 5
Chasica Parkman
Fries are always cold
Food: 1
Service: 3
Ariel Andrews
Service terrible everyone avoided me while I stood in the front waiting for help for over 15 minutes then I said something to someone and she said we are busy place order on kiosk when I never asked that she could have been took my order need better employee
Quick late night bite
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chili
Horrible customer service. Need to close this location down.
Food was fresh
Horrible customer service && very bad management how your inside close at 10 @ you kiosk it’s down an 1045 I think not i myself manage a burger place an we operate off of strictly kiosk if your system down it’s down thru out the whole store not only that that means no drive thru orders also no inside but they we currently taken drive thru orders this is the worst place either close down an get new management an staff or just close it down all togeather because the way there was no help about why the orders could get took is insane then you ask me do I have cash no I didn’t there’s no time limit on cash if you don’t close until late night but I mean hey if you owners like it I love it I will never come to this Wendy’s in 85 for nothing in the world even if it wasn’t nothin eles on earth this is crazy an very unprofessional for her to say ohhhh my system is down but your taking orders at the drive thru horrible
Atmosphere: 1
Food: 1
Service: 1
Bacon jr. Meal is a deal value for what it cost.
Atmosphere: 5
Food: 5
Service: 5
Slow slow slow, lots of employees walking around looking busy but not taking orders.
The line is always long and moves slow, the workers have bad attitudes and one worker tried to charge me .54 for BBQ sauce for my nuggets.
Atmosphere: 1
Food: 3
Service: 1
Very fast efficient pays attention to your needs and great customer service also great management the whole team was amazing very memorable and set the bar for other location i am greatful for my service today and every time me and my family eat here thank you wendys team
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, Cheese Fries
Horrible and careless service!! They messed up my order by forgetting to ring up my drink, and I know the young lady heard me because she asked me what size and I told her medium. When I got to the window, I asked for my drink and they told me it wasn’t on the order so I asked if I could just go ahead and pay for it at the window. They told me I had to go all the way around and wait in the long line again to get my drink because there was no register at that window. Somebody could’ve ran to the other register As a Courtesy and rang it up instead of having me wait in a long line when they are the ones that messed up my order! They also had me pay extra for an additional sauce for the nuggets and never put it in the bag. She just shrugged her shoulders and said they were short staffed and there was nothing she could do.
I tried waiting patiently in line but the young lady took forever to come back to the counter to take orders. I believe they had her bagging orders and taking orders which is insane.
I ended up placing my order on the kiosk. For one the kiosk must need an update because things kept popping up a midst me trying to take my order.
How come I order a loaded potato and you give me loaded fries without my knowledge of changing? I normally check my food but today I was in a rush and didn’t want to slow other customers from getting their orders because I was in here for 45 mins waiting on simple meals.
Atmosphere: 2
Food: 2
Service: 2
Restaurantji Recommends
Food is normally fresh and made to order but if I’m being honest the manager I believe is from the islands just rubbed me the wrong way waiting to have my order taken for 15 min when there is only 1 person in front of me is a little crazy, it was giving lazy she told the people in front of me who had been waiting just as long as me if you have a card use kiosk then soon as I walked up she proceeded to walk away , customer service is just kinda poor and rude for a manager if you ask me
Atmosphere: 2
Food: 3
Service: 1
shout out to Gloria in the drive-through great Customer Service after the African lady did not wanna give me extra nuts for my salad. She stepped up and made it happen.
Food: 4
Service: 5
The chili was delicious
Atmosphere: 5
Food: 5
Service: 5
Fries are always cold
Food: 1
Service: 3
Service terrible everyone avoided me while I stood in the front waiting for help for over 15 minutes then I said something to someone and she said we are busy place order on kiosk when I never asked that she could have been took my order need better employee
Atmosphere: 1
Food: 1
Service: 1
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