Got a whopper and poppers that I used the app to order. Make some changes to the Whopper. The changes were made and the Whopper tasted great. So did the poppers.
Atmosphere: 4
Food: 5
Service: 4
Dark Røse
I’m never the one to write a review, but every time I visit this location something goes wrong. Almost every time the drinks do not have the lids on all the way. That’s besides the point. Tonight I got pulled. No big deal because I wanted my French Fries fresh. I waited for over 10 minutes until one of the employees came out and asked if I had a mobile order. I did not. I only had one combo. So after I watched the employee wonder around the parking lot with the food, I went inside with the receipt. I was trying to tell them why I got pulled, but they quickly brushed me off. They eventually gave me my food, but my fries were not fresh and that’s the whole reason why I got pulled in the first place. They need to have a better pulling system, because clearly this is not working for them. I understand mistakes happen, but something always happens at this location.
Sabrina Howard
Love the gentleman inthe morning at the drive thru window. He is the best 😇
Atmosphere: 5
Food: 5
Service: 5
Steven Barnes
Always have fresh and hot food made fresh my only complaint is tonight the sweet tea was old and tasted sour and I went back in and they replaced my drink with no questions asked and made sure I was happy great job you guys keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Nichole Dickinson
Very very slow service
Atmosphere: 2
Food: 3
Service: 1
paige Scoggins
Everyone was very friendly. Food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Gregory Wise
Always a GREAT MORNING STARTER.....
Atmosphere: 5
Food: 5
Service: 5
chips de pommes de terre
I order a burger and the patty was hard and piping hot like it had been microwaved
Atmosphere: 1
Food: 1
Service: 1
Andrew Bayler
The GM and I had a great conversation. He took my tray and refilled my drink for me. This didn't seem like a real fast food experience
Atmosphere: 5
Food: 5
Service: 5
Randy Gore
Amazing staff and good, Hot food. What more could you ask for!!!!
They’re awesome!! The food’s always spot-on, the customer service is super friendly, and they’ve even got a great sense of humor. Definitely my favorite Burger King in Rome
Atmosphere: 5
Food: 5
Service: 5
AL
I was surprised to see an extremely short line in the drive thru (2 vehicles ahead of me) …now I see why. Not only they got a simple order wrong, but they give me 3/4 of the fries. Chicken sandwich No Mayonnaise, only lettuce. Got the total opposite instead. Time to turn around and get it fixed. While in the car I looked inside and thought that maybe the rest of the fries were loose inside the bag. Nope! To top it off I noticed they got a B on their score by the window.
Atmosphere: 1
Food: 1
Service: 1
Cristal Vaughn
Always get the best service at this BK. Always willing to fix it MY WAY!
Atmosphere: 5
Food: 5
Service: 5
LENKEETA JOHNSON
I ordered my children food from here today and the chicken nuggets was burned to where they wouldn't even eat it waste of money
Atmosphere: 2
Food: 1
Service: 2
Tina Rossell
3rd time now I have ordered a ham, egg and CHEESE Croissan'wich. Third time it arrived with the cheese. I am very disappointed.
Got a whopper and poppers that I used the app to order. Make some changes to the Whopper. The changes were made and the Whopper tasted great. So did the poppers.
Atmosphere: 4
Food: 5
Service: 4
I’m never the one to write a review, but every time I visit this location something goes wrong. Almost every time the drinks do not have the lids on all the way. That’s besides the point. Tonight I got pulled. No big deal because I wanted my French Fries fresh. I waited for over 10 minutes until one of the employees came out and asked if I had a mobile order. I did not. I only had one combo. So after I watched the employee wonder around the parking lot with the food, I went inside with the receipt. I was trying to tell them why I got pulled, but they quickly brushed me off. They eventually gave me my food, but my fries were not fresh and that’s the whole reason why I got pulled in the first place. They need to have a better pulling system, because clearly this is not working for them. I understand mistakes happen, but something always happens at this location.
Love the gentleman inthe morning at the drive thru window. He is the best 😇
Atmosphere: 5
Food: 5
Service: 5
Always have fresh and hot food made fresh my only complaint is tonight the sweet tea was old and tasted sour and I went back in and they replaced my drink with no questions asked and made sure I was happy great job you guys keep up the good work
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Very very slow service
Atmosphere: 2
Food: 3
Service: 1
Everyone was very friendly. Food was fresh and hot.
Atmosphere: 5
Food: 5
Service: 5
Always a GREAT MORNING STARTER.....
Atmosphere: 5
Food: 5
Service: 5
I order a burger and the patty was hard and piping hot like it had been microwaved
Atmosphere: 1
Food: 1
Service: 1
The GM and I had a great conversation. He took my tray and refilled my drink for me. This didn't seem like a real fast food experience
Atmosphere: 5
Food: 5
Service: 5
Amazing staff and good, Hot food. What more could you ask for!!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Impossible Whopper
Restaurantji Recommends
They’re awesome!! The food’s always spot-on, the customer service is super friendly, and they’ve even got a great sense of humor. Definitely my favorite Burger King in Rome
Atmosphere: 5
Food: 5
Service: 5
I was surprised to see an extremely short line in the drive thru (2 vehicles ahead of me) …now I see why. Not only they got a simple order wrong, but they give me 3/4 of the fries. Chicken sandwich No Mayonnaise, only lettuce. Got the total opposite instead. Time to turn around and get it fixed. While in the car I looked inside and thought that maybe the rest of the fries were loose inside the bag. Nope! To top it off I noticed they got a B on their score by the window.
Atmosphere: 1
Food: 1
Service: 1
Always get the best service at this BK.
Always willing to fix it MY WAY!
Atmosphere: 5
Food: 5
Service: 5
I ordered my children food from here today and the chicken nuggets was burned to where they wouldn't even eat it waste of money
Atmosphere: 2
Food: 1
Service: 2
3rd time now I have ordered a ham, egg and CHEESE Croissan'wich. Third time it arrived with the cheese. I am very disappointed.
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