Truett's Chick-fil-A
$ • Fast Food, Chicken Shop, Salad
Hours:
264 Shorter Ave NW, Rome
(706) 232-9233
About Chick-fil-A
Customers' Favorites
Chick-fil-A Reviews
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Food is good, but the service need to vast improvement. They should just give up on the full service side. The wait staff cares more about socializing and snacking behind the counter than walking out and checking on the customers. This is my third visit here in the past six weeks and every visit has been the same. At first, I thought it was just the time that I was in but now I understand it’s mostly empty on the full service side of the restaurant. I literally almost placed...read full review
I came through last night my order was messed up came back today and waited an hour for them to tell me they couldn't replace my order because this isn't a real receipt when it's all I was given
Brad and Sarah W were incredible at getting our multiple orders done quickly and accurately! They offered suggestions on how we could work to make it as fast and efficient as possible. They even carried it all to the car for me! They are the reason we keep coming back to this location when we are in town for performances or competitions! Thank you!!
Ratings
Menu
Hours
| Monday | 6AM - 10PM |
| Tuesday | 6AM - 10PM |
| Wednesday | 6AM - 10PM |
| Thursday | 6AM - 10PM |
| Friday | 6AM - 10PM |
| Saturday | 6AM - 10PM |
| Sunday | Closed |
Truett's Chick-fil-A is a popular spot for families and fans of the chain. The restaurant offers a welcoming environment, with friendly staff who prioritize customer service. The food is consistently high-quality, with options like the 8-piece nugget combo and grilled chicken club. Management keeps customers informed about menu changes, and the staff checks in regularly to ensure everything is to their liking. The manager is known for being fantastic, and the ladies at the counter and in the lobby are very sweet. Customers appreciate the hot, fresh-made food, which is usually prepared correctly. However, there have been some minor issues, such as the timing when ordering lunch and breakfast. While service is excellent, some customers have noted that the cleanliness, especially on the drive-thru side, could be improved. Overall, whether grabbing breakfast or lunch, families can enjoy a warm and peaceful atmosphere.