Chipotle Mexican Grill
1415 Turner McCall Blvd, Rome
(706) 204-7003
Recent Reviews
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We stood there several minutes before ever being acknowledged. She was cleaning but never looked up even though she was facing us at the counter. My husband asked for an adult chicken quesadilla and was told they couldn’t make one because a “team” just pulled up and it would take too long to make. Literally four people pulled up in a van. That was the team. There was no one else in line with us until those four people walked up. We got the feeling the girl just didn’t want to make it and asked the manager if she “had to”. Manager said she didn’t have to make it because of the van pulling up. Ridiculous!! We left without ordering.
Atmosphere: 1
Food: 1
Service: 1
I almost never review places even when I have bad experiences, but I felt compelled to share my review because of how bad my experience has been with this location recently.
The last time I went, I had to get into a dispute with the worker over an item that was supposed to be included in my meal. After that issue was rectified, I left with the order and realized that items that I had ordered and paid for had not been included. When I went back to request the items, the service treated me as a burden and were unapologetic.
I went again against my better judgement and this time I was charged for an item that I did not order or receive, and I found a piece of plastic in my meal.
I have had positive experiences with this location before, and these past two excursions were both at night, so I believe my issues are related to the night crew.
In my opinion, you would be best advised not to go to this location at night, and be aware that even if you spend almost $20 on a bowl, you might get a mouthful of plastic.
Atmosphere: 1
Food: 1
Service: 1
Disgusted. Many of the employees have an attitude. They skimp on everything. They constantly have an attitude when I ask for my guacamole with my veggie items. It’s getting worse and worse. I found a dead fly in my chips…how nasty.
Atmosphere: 3
Food: 3
Service: 1
Nasty place food was cold
All these are just gross!
Food: 1
Rhe hook up at this one.
Atmosphere: 5
Food: 5
Service: 5
Had an awesome experience at Chipotle thanks to Mikayla! We came in right after they opened, the place was spotless and everything looked fresh. Mikayla got us through the line fast, was super friendly, and made my burrito bowl exactly how I wanted it. When my friend’s burrito tortilla ripped, she didn’t hesitate to rewrap for him. Even when the register wasn’t reading my gift card, she handled it quickly and professionally. Great energy and great service
Atmosphere: 5
Food: 5
Service: 5
Not a fan
Atmosphere: 1
Food: 1
Service: 1
I just don't like there food wish I did though
Atmosphere: 5
Food: 1
Service: 5
Good portions on everything. Friendly staff.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
I have gone 2 separate times and had to take my food to go because it’s been too hot to sit and eat inside. Food is great but it’s summer turn the air down
Atmosphere: 3
Food: 5
Service: 5
Idk how people like chipotle, the food has no seasoning, felt like they cooked everything then rinsed out the flavor. Even the guacamole was bland. Service was great though.
Atmosphere: 4
Food: 1
Service: 5
If you like this,ok,but for the money, I would recommend Moe's
Atmosphere: 4
Food: 3
Service: 4
I love the clean, open, natural atmosphere of this place. My food came fast and the portions were good. The staff was friendly and welcomed me when I came in. The restrooms are clean, and the place smelled amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Quesadilla, Chips, Burrito
Delicious and fresh food, excellent service
Atmosphere: 5
Food: 5
Service: 5
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