Reena is very nice and very good service I will return because her
Atmosphere: 5
Food: 5
Service: 5
Sarah Thompson
Worst Dairy Queen I’ve ever been to. I’ve been here many times over the past few months I’ve lived in Rome, hoping that it would eventually get better but nope. There’s no way the owners aren’t telling the employees to skimp on the mix ins for the blizzards. At first I would order an Oreo blizzard and add cookie dough, my go to order for years. They never added the cookie dough even though I paid for it. And hardly any Oreos. Then I figured okay well since they can’t get that right, I’ll order just a regular Oreo blizzard and pay for extra Oreos. Never got any extra. Tonight I decided to order a large royal fudge brownie blizzard. There was no fudge core, and i counted the brownie pieces. There was 4. 4 brownie pieces in a large blizzard. Either the employees are purposefully trying to get customers to stop coming, or the owners are trying to save money, but either way they are losing business. I’ve heard the Martha berry location is better, I’ll try that one instead or stick to mountain ice cream. Please make the blizzards the way they’re supposed to be and stop ripping off customers.
Food: 1
Service: 1
Kelly Autry
The cost of the food was the only reason I gave this place a low rating. The food was good. The server was very polite. It was too much for what we ordered. 6 BBQ chicken stripe & 1 hamburger & fries & onion rings were $35+. Too much
Atmosphere: 4
Food: 2
Service: 4
Michael Reynolds
Good food
Atmosphere: 5
Food: 5
Service: 5
Its Steven
The employees could not care less to be honest. It smelled just like sewage when i walked in. Most likely won’t be back
Atmosphere: 1
Food: 4
Service: 1
Jason Taylor
They laugh at me when I was asking thim a question
Service: 1
Victor Olszewski
I ordered the bacon ranch burger combo. With onion rings. 10/7/25 around noon. I can not believe how much better the food was than our store in Delaware. The bun was fresh fluffy and warm. And the rest of the meal was fresh. You guys have a really great DQ. THE BEST IVE EVER HAD.
They really care about the end result. Great atmosphere among the crew as well.
These guys deserve high praise and possibly a raise or pizza party.
I can’t understand the 4.0 except that I’m in Powell, Ohio. Good luck with them. You guys are fantastic and shame on the haters. Especially the guy who’s crying because they laughed. That’s ridiculous
Keep up the good work!
Last thing. The burger looked better than it did in the photo. That never happens anywhere ever.
Atmosphere: 5
Food: 5
Service: 5
Noman Momin
The manager is so helpful and co-operative. And also an amazing customer service provided. Never seen such a great coordination among the team at a fast food joint
Atmosphere: 5
Food: 5
Service: 5
Debra W (LadyDee)
Best people working here! They have never forgotten to turn my Blizzard upside down.
Atmosphere: 5
Food: 5
Service: 5
Michael Weaver
They charge 1.00 for a small container of ranch dressing. Come on now. I can see .25 but 1.00. And the service is not that great.
Rude owner, lazy staff and I swear the ice cream tastes like they churn it out of the toilet at times! Avoid this DQ and head to the Martha Berry location! P.S. Check out their health score at this Shorter location, sometime! 🤮
Atmosphere: 1
Food: 1
Service: 1
Linda Wynn
Went to shorter avenue rome ga location. We ordered a peanut buster parfait. It tasted like a whole salt shaker was in both of ours! Terrible! Took it back inside to the ordering cashier.. told him the issue. He just said “ok. So we wasted our money and terrible customer service on top of that! They watched us throw it away and leave.. never offered to remake it! We will not return to this location!
Food: 1
Service: 2
Let’s tell somebody about Jesus Dale Henderson
The best milkshake in town
Atmosphere: 5
Food: 5
Service: 5
Denoviah McGlotha-Segura
The blizzards are always good but the attitudes of the workers are terrible, not friendly or helpful at all. No effort to greet and no warm hand off when leaving. The service is just a disgrace!
Atmosphere: 1
Food: 5
Service: 1
Aakayla
Everytime I order the new blizzards on the app, they leave ingredients out that's suppose to be included.
Ordered the crunchin cookie blizzard they left out the oreos. I also ordered a side cup of the crunchin cookie cone dip that cost 90 cent and it was served in a tiny cup thats used for condiments like ketchup. It was not worth 90 cent, and no where near the size people were getting on the viral videos.
Today I ordered the new dipped strawberry cheesecake blizzard and its suppose to have choco chunks, strawberries, and cheesecake. Once again I didnt get no chocolate chunks that's suppose to be included.
I don't recommend for people to order on the app for this location.
Reena is very nice and very good service I will return because her
Atmosphere: 5
Food: 5
Service: 5
Worst Dairy Queen I’ve ever been to. I’ve been here many times over the past few months I’ve lived in Rome, hoping that it would eventually get better but nope. There’s no way the owners aren’t telling the employees to skimp on the mix ins for the blizzards. At first I would order an Oreo blizzard and add cookie dough, my go to order for years. They never added the cookie dough even though I paid for it. And hardly any Oreos. Then I figured okay well since they can’t get that right, I’ll order just a regular Oreo blizzard and pay for extra Oreos. Never got any extra. Tonight I decided to order a large royal fudge brownie blizzard. There was no fudge core, and i counted the brownie pieces. There was 4. 4 brownie pieces in a large blizzard. Either the employees are purposefully trying to get customers to stop coming, or the owners are trying to save money, but either way they are losing business. I’ve heard the Martha berry location is better, I’ll try that one instead or stick to mountain ice cream. Please make the blizzards the way they’re supposed to be and stop ripping off customers.
Food: 1
Service: 1
The cost of the food was the only reason I gave this place a low rating. The food was good. The server was very polite. It was too much for what we ordered. 6 BBQ chicken stripe & 1 hamburger & fries & onion rings were $35+. Too much
Atmosphere: 4
Food: 2
Service: 4
Good food
Atmosphere: 5
Food: 5
Service: 5
The employees could not care less to be honest. It smelled just like sewage when i walked in. Most likely won’t be back
Atmosphere: 1
Food: 4
Service: 1
They laugh at me when I was asking thim a question
Service: 1
I ordered the bacon ranch burger combo. With onion rings. 10/7/25 around noon. I can not believe how much better the food was than our store in Delaware. The bun was fresh fluffy and warm. And the rest of the meal was fresh. You guys have a really great DQ. THE BEST IVE EVER HAD.
They really care about the end result. Great atmosphere among the crew as well.
These guys deserve high praise and possibly a raise or pizza party.
I can’t understand the 4.0 except that I’m in Powell, Ohio. Good luck with them. You guys are fantastic and shame on the haters. Especially the guy who’s crying because they laughed. That’s ridiculous
Keep up the good work!
Last thing. The burger looked better than it did in the photo. That never happens anywhere ever.
Atmosphere: 5
Food: 5
Service: 5
The manager is so helpful and co-operative. And also an amazing customer service provided. Never seen such a great coordination among the team at a fast food joint
Atmosphere: 5
Food: 5
Service: 5
Best people working here! They have never forgotten to turn my Blizzard upside down.
Atmosphere: 5
Food: 5
Service: 5
They charge 1.00 for a small container of ranch dressing. Come on now. I can see .25 but 1.00. And the service is not that great.
Atmosphere: 2
Food: 2
Restaurantji Recommends
Rude owner, lazy staff and I swear the ice cream tastes like they churn it out of the toilet at times! Avoid this DQ and head to the Martha Berry location! P.S. Check out their health score at this Shorter location, sometime! 🤮
Atmosphere: 1
Food: 1
Service: 1
Went to shorter avenue rome ga location. We ordered a peanut buster parfait. It tasted like a whole salt shaker was in both of ours! Terrible! Took it back inside to the ordering cashier.. told him the issue. He just said “ok. So we wasted our money and terrible customer service on top of that! They watched us throw it away and leave.. never offered to remake it! We will not return to this location!
Food: 1
Service: 2
The best milkshake in town
Atmosphere: 5
Food: 5
Service: 5
The blizzards are always good but the attitudes of the workers are terrible, not friendly or helpful at all. No effort to greet and no warm hand off when leaving. The service is just a disgrace!
Atmosphere: 1
Food: 5
Service: 1
Everytime I order the new blizzards on the app, they leave ingredients out that's suppose to be included.
Ordered the crunchin cookie blizzard they left out the oreos. I also ordered a side cup of the crunchin cookie cone dip that cost 90 cent and it was served in a tiny cup thats used for condiments like ketchup. It was not worth 90 cent, and no where near the size people were getting on the viral videos.
Today I ordered the new dipped strawberry cheesecake blizzard and its suppose to have choco chunks, strawberries, and cheesecake. Once again I didnt get no chocolate chunks that's suppose to be included.
I don't recommend for people to order on the app for this location.
Service: 5
Loading...