So it's 8:15 pm and I was told by a manager they weren't dropping any more crispy chicken tonight. It's 8:15 on a Friday night, they don't close until 11. On top of that, they tried to serve food that has obviously been sitting up and drying out for probably at least 2-3 hours. Oh, and the lobby is closed. Absolutely the worst customer service and food. Yes, they are making it fresh, but only after I had to tell them repeatedly that they don't close until 11 and it's only 8:15, there is no reason at all that they can't drop fresh chicken. If you don't want to do your job, GET ANOTHER JOB AND LET SOMEONE WORK THAT ACTUALLY WANTS TO WORK. KFC is being ruined by incompetent workers, it doesn't matter what they try to do to improve. Workers like these are what's killing their business. As you can see from the image, it's not even dark yet and the rude heffer photographed definitely don't need to work with the public, extremely incompetent.
Atmosphere: 1
Food: 1
Service: 1
Michael Thornton
Well now, where shall we begin? We got MOST of the food. The tenders that came with the order because of the amount we spent and, the fries we paid for, were missing. This was a mobile order so I went to pick it up. He handed me the bag and said, it was heavy. I asked him 3 times if that was everything. He either ignored me or wasn't listening, either way, he locked the windows and went back to whatever. The food was never that great so, we won't be back. This was ridiculous and, keep in mind this is other peoples money not yours. Do it correctly or don't bother at all. Good bye!!
Atmosphere: 1
Food: 3
Service: 1
Knuckles Henry
Manager was oddly rude.It raised concerns about other employees
Atmosphere: 1
Food: 2
Service: 1
Tina Almond
Always friendly staff. Extra Crispy chicken, my favorite. Jalapeño pepper,mashed potatoes & gravy, slaw, & biscuit. Love love love it all. Thank you KFC.
Atmosphere: 5
Food: 5
Service: 5
Ben Smith
This has to be one of the worst kfc locations ever. For years they have been a disappointment as they always forget things or have rude service. Don’t waste your time as a mistake will be made.
Atmosphere: 1
Food: 1
Service: 1
Jerad Jones
CAUTION! food is not fit for human consumption!!!!!! Absolute worst tenders I've ever tried. If you can't fix chicken any better do what rockmart has done add a taco bell. I gonna bet that KFC Rome will be shut down within a year..
Staff that was there today wasn’t the most helpful. I had placed an order that needed cooked and when it was done she’d rather stand behind the counter yelling across the dining room for me vs bringing it to me. There was only one other customer in the restaurant
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chicken Box
Andrew “NotCyrus” Sanford
My friend wanted us to eat and they laughed at us she was a girl I will never eat here
Atmosphere: 1
Food: 1
Service: 1
Margaret Robert
Service is always decent at this location. However, the food is not. I decided to try the tenders. It was 5pm so I was hoping the food would be fresh. It wasn't. Fries were cold. Tenders had obviously been cooked for a while because they were hard and dried out. I'd rather wait on fresh to be made than pay good money for bad food.
Terrible.. Tried to go eat but people here closed it and didn't allow me to sit on Friday. I'm sorry that I went in to eat because it was late at 9:00 AM.
Sky blue Lary
They very rude there too much oil into chicken fried plate !! Aslo not included with drink any after 5.00 plate are ridiculous if pay 8.00 !!
Atmosphere: 1
Food: 1
Service: 1
Cj Bishop
Don’t eat at this kfc ? found hairs in my food
Atmosphere: 1
Food: 1
Service: 1
Austin Holland
Small pieces of oil covered chicken mashed potatoes and gravy had no flavor and the biscuit was a brick not going back again
The chicken has no meat what happened
Atmosphere: 1
Food: 1
Service: 1
So it's 8:15 pm and I was told by a manager they weren't dropping any more crispy chicken tonight. It's 8:15 on a Friday night, they don't close until 11. On top of that, they tried to serve food that has obviously been sitting up and drying out for probably at least 2-3 hours. Oh, and the lobby is closed. Absolutely the worst customer service and food. Yes, they are making it fresh, but only after I had to tell them repeatedly that they don't close until 11 and it's only 8:15, there is no reason at all that they can't drop fresh chicken. If you don't want to do your job, GET ANOTHER JOB AND LET SOMEONE WORK THAT ACTUALLY WANTS TO WORK. KFC is being ruined by incompetent workers, it doesn't matter what they try to do to improve. Workers like these are what's killing their business. As you can see from the image, it's not even dark yet and the rude heffer photographed definitely don't need to work with the public, extremely incompetent.
Atmosphere: 1
Food: 1
Service: 1
Well now, where shall we begin? We got MOST of the food. The tenders that came with the order because of the amount we spent and, the fries we paid for, were missing. This was a mobile order so I went to pick it up. He handed me the bag and said, it was heavy. I asked him 3 times if that was everything. He either ignored me or wasn't listening, either way, he locked the windows and went back to whatever. The food was never that great so, we won't be back. This was ridiculous and, keep in mind this is other peoples money not yours. Do it correctly or don't bother at all. Good bye!!
Atmosphere: 1
Food: 3
Service: 1
Manager was oddly rude.It raised concerns about other employees
Atmosphere: 1
Food: 2
Service: 1
Always friendly staff.
Extra Crispy chicken, my favorite. Jalapeño pepper,mashed potatoes & gravy, slaw, & biscuit.
Love love love it all.
Thank you KFC.
Atmosphere: 5
Food: 5
Service: 5
This has to be one of the worst kfc locations ever. For years they have been a disappointment as they always forget things or have rude service. Don’t waste your time as a mistake will be made.
Atmosphere: 1
Food: 1
Service: 1
CAUTION! food is not fit for human consumption!!!!!! Absolute worst tenders I've ever tried. If you can't fix chicken any better do what rockmart has done add a taco bell. I gonna bet that KFC Rome will be shut down within a year..
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Chicken Box, Gravy, Mashed Potatoes
Staff that was there today wasn’t the most helpful. I had placed an order that needed cooked and when it was done she’d rather stand behind the counter yelling across the dining room for me vs bringing it to me. There was only one other customer in the restaurant
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Chicken Box
My friend wanted us to eat and they laughed at us she was a girl I will never eat here
Atmosphere: 1
Food: 1
Service: 1
Service is always decent at this location. However, the food is not. I decided to try the tenders. It was 5pm so I was hoping the food would be fresh. It wasn't. Fries were cold. Tenders had obviously been cooked for a while because they were hard and dried out. I'd rather wait on fresh to be made than pay good money for bad food.
Food: 1
Service: 5
Restaurantji Recommends
Terrible.. Tried to go eat but people here closed it and didn't allow me to sit on Friday. I'm sorry that I went in to eat because it was late at 9:00 AM.
They very rude there too much oil into chicken fried plate !! Aslo not included with drink any after 5.00 plate are ridiculous if pay 8.00 !!
Atmosphere: 1
Food: 1
Service: 1
Don’t eat at this kfc ? found hairs in my food
Atmosphere: 1
Food: 1
Service: 1
Small pieces of oil covered chicken mashed potatoes and gravy had no flavor and the biscuit was a brick not going back again
Atmosphere: 1
Food: 1
Service: 1
The best chicken ever
Atmosphere: 5
Food: 5
Service: 5
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