Well long story happened 4pm come my favorite place riverside after 4 years were good, so because frustrated once times for “lack of communication” from woman very rude said “grilled pepper” from Dr Pepper drink soda and my order plate say # 6 combo including so manger were good figure out communication my word he’s good know what problem communication after we eat finish and drink so there lemon juice chip are too much lemon or salt something, salsa are good. Also we find out bill rude “ 13.00 combo meal” from woman again. Manger were fixed twice times and a fixed bill mistake. It frustrated place after 4 years. My life whole had loved Mexican place. Please do not come again look out woman rude lack of communication by Tuesdays !!!
Atmosphere: 1
Food: 3
Service: 3
Richard Manning
Food is prepared fresh and hot. Really good too. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Tabatha Oney
Always a great time! The service is exceptional! They are friendly, funny, and knowledgeable about their menu. The atmosphere is light and the decor is unique and pretty. They always have music softly playing and sports on the televisions. The food never disappoints and you get a good amount of food for a good price. Their margaritas are delicious! Las Palmas is always my 1st choice for dining!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso, Cheese Dip, Las Palmas Dip, Nachos Fajitas
K. D.
This place ruins the atmosphere of the entire shopping center by blaring their music throughout the parking lot. It's extremely rude.
Greg Hall
Good place
Atmosphere: 5
Food: 5
Service: 5
Lisa Braswell
Very relaxing and great service
Enoch Angel
Overpriced and left hungry. It really irks me to spend nearly $70 on food (family of 4 and we all got water), leave hungry, and served piss poor food. We eat out rarely. Mine and my spouses tacos were served cold, with about 2 spoonfuls of meat per taco. Daughter’s taco (Al pastor), was brought out and was entirely pineapple. There were TWO PEICES of meat in the entire taco. Both kids fries were served cold, old, and hard as rocks. They had clearly been sitting out for hours, if not all day.
Atmosphere: 3
Food: 1
Service: 3
Sunspider
Had a great time, always love singing at karaoke. 4 stars for service because server was a bit annoyed but I've been in food service before, and I dont know what kind of night she's had.
Wheelchair accessibility: I know they have the ramp and they accommodate to seat wheelchair users at tables.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Guacamole, Cheese Dip
Cheryl
This was our first time eating here. We eat at a lot of Mexican restaurants and I have to say this is one of the worst. Their winning Best of Rome doesn’t say much for Rome. The only reason I gave 3 stars was because of the waitress. My food wasn’t cooked properly. The tortilla was a piece of raw dough. When they brought out another one after I complained, the guy practically threw the plate onto the table and never said a word. And to top it off, they still did not get the order right. The rice tasted like chemicals. Our waitress was very good and she acknowledged the problems with my order. She saved them from a one star review. Doubtful we will be back with so many Mexican restaurants that are much better.
We were at new Las palmas on martha berry hwy, food lion shopping center. Rewards card was not accepted. Manager said their system would not take it.
Atmosphere: 4
Food: 4
Service: 4
Rachel Good
I've been twice. I wanted to make sure it wasn't a first-time fluke before I left a review. The service is so quick & the food is so fresh! All the meats that I've tried (shrimp, beef, & chicken) were perfectly seasoned. The days I went were Friday & Sunday. No wait for either day.
Atmosphere: 5
Food: 5
Service: 5
Kathy Mobbs
Service was great and timely. The food is always exceptional.
Dietary restrictions: Some members of my family have a gluten allergy. With this condition the choices are amazing. This is our favorite restaurant.
Too expensive. Appetizers are as much as meal. Food and service is good though
Gregg Chaffin
This location has dropped significantly in their service and quality of food. I’ve been going to this location since 2009. Can’t believe I’m saying this, but “back in the day” the food was amazing and consistent and the staff was a pleasure to be around.
I don’t know if ownership has changed in recent years, but if it hasn’t, that may be even worse because it’s starting to feel like they don’t care. Wait staff is always treating guests like they’re a chore, the food portions have shrunk while prices have increased nearly 50%, misleading guests with your daily specials, and certain waiters are pressuring other groups in a party to buy drinks in hopes to drive up ticket price, the loud and tasteless karaoke nights, and this is me knitting picking, but the opening of the walls. It feels less intimate.
Amazing service and food
Atmosphere: 5
Food: 5
Service: 5
Well long story happened 4pm come my favorite place riverside after 4 years were good, so because frustrated once times for “lack of communication” from woman very rude said “grilled pepper” from Dr Pepper drink soda and my order plate say # 6 combo including so manger were good figure out communication my word he’s good know what problem communication after we eat finish and drink so there lemon juice chip are too much lemon or salt something, salsa are good. Also we find out bill rude “ 13.00 combo meal” from woman again. Manger were fixed twice times and a fixed bill mistake. It frustrated place after 4 years. My life whole had loved Mexican place. Please do not come again look out woman rude lack of communication by Tuesdays !!!
Atmosphere: 1
Food: 3
Service: 3
Food is prepared fresh and hot. Really good too. Very friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Burrito
Always a great time! The service is exceptional! They are friendly, funny, and knowledgeable about their menu. The atmosphere is light and the decor is unique and pretty. They always have music softly playing and sports on the televisions. The food never disappoints and you get a good amount of food for a good price. Their margaritas are delicious! Las Palmas is always my 1st choice for dining!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Queso, Cheese Dip, Las Palmas Dip, Nachos Fajitas
This place ruins the atmosphere of the entire shopping center by blaring their music throughout the parking lot. It's extremely rude.
Good place
Atmosphere: 5
Food: 5
Service: 5
Very relaxing and great service
Overpriced and left hungry. It really irks me to spend nearly $70 on food (family of 4 and we all got water), leave hungry, and served piss poor food. We eat out rarely. Mine and my spouses tacos were served cold, with about 2 spoonfuls of meat per taco. Daughter’s taco (Al pastor), was brought out and was entirely pineapple. There were TWO PEICES of meat in the entire taco. Both kids fries were served cold, old, and hard as rocks. They had clearly been sitting out for hours, if not all day.
Atmosphere: 3
Food: 1
Service: 3
Had a great time, always love singing at karaoke. 4 stars for service because server was a bit annoyed but I've been in food service before, and I dont know what kind of night she's had.
Wheelchair accessibility: I know they have the ramp and they accommodate to seat wheelchair users at tables.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Guacamole, Cheese Dip
This was our first time eating here. We eat at a lot of Mexican restaurants and I have to say this is one of the worst. Their winning Best of Rome doesn’t say much for Rome. The only reason I gave 3 stars was because of the waitress. My food wasn’t cooked properly. The tortilla was a piece of raw dough. When they brought out another one after I complained, the guy practically threw the plate onto the table and never said a word. And to top it off, they still did not get the order right. The rice tasted like chemicals. Our waitress was very good and she acknowledged the problems with my order. She saved them from a one star review. Doubtful we will be back with so many Mexican restaurants that are much better.
Atmosphere: 5
Food: 2
Service: 5
Restaurantji Recommends
We were at new Las palmas on martha berry hwy, food lion shopping center. Rewards card was not accepted. Manager said their system would not take it.
Atmosphere: 4
Food: 4
Service: 4
I've been twice. I wanted to make sure it wasn't a first-time fluke before I left a review. The service is so quick & the food is so fresh! All the meats that I've tried (shrimp, beef, & chicken) were perfectly seasoned. The days I went were Friday & Sunday. No wait for either day.
Atmosphere: 5
Food: 5
Service: 5
Service was great and timely. The food is always exceptional.
Dietary restrictions: Some members of my family have a gluten allergy. With this condition the choices are amazing. This is our favorite restaurant.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Guacamole, Guacamole, Cheese Dip, Nachos
Too expensive. Appetizers are as much as meal. Food and service is good though
This location has dropped significantly in their service and quality of food. I’ve been going to this location since 2009. Can’t believe I’m saying this, but “back in the day” the food was amazing and consistent and the staff was a pleasure to be around.
I don’t know if ownership has changed in recent years, but if it hasn’t, that may be even worse because it’s starting to feel like they don’t care. Wait staff is always treating guests like they’re a chore, the food portions have shrunk while prices have increased nearly 50%, misleading guests with your daily specials, and certain waiters are pressuring other groups in a party to buy drinks in hopes to drive up ticket price, the loud and tasteless karaoke nights, and this is me knitting picking, but the opening of the walls. It feels less intimate.
Atmosphere: 1
Food: 2
Service: 2
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