I bought an Ultimate Magnefico pizza today. Worst pizza I’ve had from Marco’s. Usually made to perfection 👀
Matt Harper
I live 7.4 miles from the store and they do not deliver to my area. Complete joke.
Service: 1
Sarah Vandrey
Okay pizza. I ordered a small cheese pizza and a large fancy pepperoni. I received a small fancy pepperoni, a large cheese pizza, and a large pepperoni - that wasn’t cut. I’ve only been once, but I most likely won’t be back.
Atmosphere: 1
Food: 2
Service: 3
kelly stone
Food was good. Service was ok.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza
Rechelle Cliatt
I come to Marco’s weekly!! (Check all of my orders)
On this night of November 15, 2024 ticket #199 in the amount of $56.01, I ordered 3-orders of 15 count wings which were supposed to be all flats for each. One of them was a 15 piece plane all flats, the second one was a half garlic Parmesan seven piece and the other was a eight piece lemon pepper all flats, and this last Order of wings was suppose to be a 15 piece lemon pepper mild mix all flats. Instead, I was given a 10 piece lemon pepper mild for my last order and it was not all flats as I asked for. I called and talked to the manager named Carly who told me to come back to get a 10 piece flats lemon pepper mild to make up for the mix up of wings that I got. I asked her twice if she needed to ones that weren’t what I wanted and she told me not to worry about it. So I drove almost 14 minutes back to them & sat there for almost 10min, only to be told by Carly that her GM needed proof and that they could not justify my order due to the GMs decision. This is disappointing!! I will not be back to Marco’s. I am highly unsatisfied and upset due to the fact that I paid for a 15 count and got only a 10 piece instead, and they cannot justify my order. You guys could’ve gave me the 5pc that was missing or either refunded me the difference of the 15pc for the 10pc that was given for only one order smh. I would’ve settled with not having all flats as well! Instead you chose to loose a customer and take my money.
I worked 12hrs today and wanted to enjoy the fight and eat with my family tonight… all I can say is wow! God Bless… I only wanted you to correct your mistake
DO BETTER!! The customer service here is unbelievable!!
Atmosphere: 1
Food: 1
Service: 1
José Gregorio Valladares Manzanilla
Needs improvements
Atmosphere: 2
Food: 4
Service: 2
Kelly Frazier
This is my favorite pizza place. I'm extremely disappointed in pizza I ordered tonight. I got the 3 pepperoni large thin crust,with light sauce.the pizza is not sliced as usual.very heavy with the sauce.the crust is not crispy. Tastes burned. The employees seemed more interested in chatting. This is not how it normally is.
Atmosphere: 1
Food: 1
Service: 2
Angela Vinson
Always Fresh ingredients. Best Pizza in Rome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, Steak and Cheese Sub, All Meat Pizza, Pepperoni Pizza
John Chapman
I have done pizza management before and this guy wasn't professional at all...time to go somewhere else
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: All Meat Pizza
Dallas Hoskins
I worked in the pizza business for many years in the past. Marcos has that family atmosphere every time you go in or delivery. We love Marcos pizza and my family does as well! Everyone has such a great attitude and are very polite.if there was a problem with your order the order takers and management do more than apologize.The head manager has a very professional attitude and we really appreciate him. I give the whole store and the franchise 100 A+'s. Whenever we come from out of town we cannot wait until we call Marcos. I pick Marcos over Dominos pizza and I used to work for Dominos pizza. Marco's Pizza is the best thing to come to Rome,Ga. We heard very good things about Marco's Pizza before the place was even finished. Thanks Marcos!
Vegetarian options: Green peppers,onions, mushrooms,black olives, and green olives.
Parking: Plenty of parking spaces, even when it's really busy.
Kid-friendliness: Staff are always friendly with the kids. The head manager always makes my son laugh.And he is a family man also. My son is 5yrs. Old and his eyes light up whenever we mention Marco's Pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, All Meat Pizza, Pepperoni Pizza, Thick Crust Pizza
I bought an Ultimate Magnefico pizza today. Worst pizza I’ve had from Marco’s. Usually made to perfection 👀
I live 7.4 miles from the store and they do not deliver to my area. Complete joke.
Service: 1
Okay pizza. I ordered a small cheese pizza and a large fancy pepperoni. I received a small fancy pepperoni, a large cheese pizza, and a large pepperoni - that wasn’t cut. I’ve only been once, but I most likely won’t be back.
Atmosphere: 1
Food: 2
Service: 3
Food was good. Service was ok.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Pepperoni Pizza
I come to Marco’s weekly!! (Check all of my orders)
On this night of November 15, 2024 ticket #199 in the amount of $56.01, I ordered 3-orders of 15 count wings which were supposed to be all flats for each. One of them was a 15 piece plane all flats, the second one was a half garlic Parmesan seven piece and the other was a eight piece lemon pepper all flats, and this last Order of wings was suppose to be a 15 piece lemon pepper mild mix all flats. Instead, I was given a 10 piece lemon pepper mild for my last order and it was not all flats as I asked for. I called and talked to the manager named Carly who told me to come back to get a 10 piece flats lemon pepper mild to make up for the mix up of wings that I got. I asked her twice if she needed to ones that weren’t what I wanted and she told me not to worry about it. So I drove almost 14 minutes back to them & sat there for almost 10min, only to be told by Carly that her GM needed proof and that they could not justify my order due to the GMs decision. This is disappointing!! I will not be back to Marco’s. I am highly unsatisfied and upset due to the fact that I paid for a 15 count and got only a 10 piece instead, and they cannot justify my order. You guys could’ve gave me the 5pc that was missing or either refunded me the difference of the 15pc for the 10pc that was given for only one order smh. I would’ve settled with not having all flats as well! Instead you chose to loose a customer and take my money.
I worked 12hrs today and wanted to enjoy the fight and eat with my family tonight… all I can say is wow! God Bless… I only wanted you to correct your mistake
DO BETTER!! The customer service here is unbelievable!!
Atmosphere: 1
Food: 1
Service: 1
Needs improvements
Atmosphere: 2
Food: 4
Service: 2
This is my favorite pizza place. I'm extremely disappointed in pizza I ordered tonight. I got the 3 pepperoni large thin crust,with light sauce.the pizza is not sliced as usual.very heavy with the sauce.the crust is not crispy. Tastes burned. The employees seemed more interested in chatting. This is not how it normally is.
Atmosphere: 1
Food: 1
Service: 2
Always Fresh ingredients. Best Pizza in Rome.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, Steak and Cheese Sub, All Meat Pizza, Pepperoni Pizza
I have done pizza management before and this guy wasn't professional at all...time to go somewhere else
Atmosphere: 2
Food: 3
Service: 1
Recommended dishes: All Meat Pizza
I worked in the pizza business for many years in the past. Marcos has that family atmosphere every time you go in or delivery. We love Marcos pizza and my family does as well! Everyone has such a great attitude and are very polite.if there was a problem with your order the order takers and management do more than apologize.The head manager has a very professional attitude and we really appreciate him. I give the whole store and the franchise 100 A+'s. Whenever we come from out of town we cannot wait until we call Marcos. I pick Marcos over Dominos pizza and I used to work for Dominos pizza. Marco's Pizza is the best thing to come to Rome,Ga. We heard very good things about Marco's Pizza before the place was even finished. Thanks Marcos!
Vegetarian options: Green peppers,onions, mushrooms,black olives, and green olives.
Parking: Plenty of parking spaces, even when it's really busy.
Kid-friendliness: Staff are always friendly with the kids. The head manager always makes my son laugh.And he is a family man also. My son is 5yrs. Old and his eyes light up whenever we mention Marco's Pizza.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, All Meat Pizza, Pepperoni Pizza, Thick Crust Pizza
Restaurantji Recommends
Very friendly staff ans delicious food!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, Steak and Cheese Sub, Pepperoni Pizza
Very good pizza!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: All Meat Pizza
Late cold slogan should be our oven to your trash cans and all it costs you is the price of our awful food
Atmosphere: 1
Food: 1
Service: 1
Late cold slogan should be our oven to your trash cans and all it costs you is the price of our awful food
Atmosphere: 1
Food: 1
Service: 1
A+ The calzones are to die for!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Works Pizza, All Meat Pizza
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