I went to Moe’s for lunch today with my 17-year-old daughter to get a to-go order. While waiting in line, I saw the employee giving a huge amount of meat to the person in front of us. I even thought, “Wow, that’s nice, they’re very generous.”
But when it was our turn, she hesitated and didn’t even come to us right away. Maybe because we’re Asian? When she finally took our order, she looked annoyed, unfriendly, and didn’t greet us at all.
I ordered a steak bowl, and I’ve been to this location many times — but I’ve never received such a tiny portion before. When I came home and counted, there were only 10 small pieces of meat.
She barely looked at me, acted like she was disgusted, and kept saying “What? What?” like she couldn’t understand us. I know I have an accent, but my daughter is a native English speaker, and she treated her exactly the same way.
It honestly felt like she looked at us as if we were some kind of beggars coming to ask for free food. We are not dirty, not poor, and not smelly — we are educated people who simply came to enjoy lunch. Her behavior was completely unacceptable and clearly racist.
To summarize: 1️⃣ She was friendly and generous to the customer before us. 2️⃣ She was rude, didn’t greet us, and treated us like trash. 3️⃣ She looked at us like we were beggars asking for food, not customers. 4️⃣ She didn’t look us in the eye and kept saying “What?” repeatedly — a common way racist people try to belittle others.
This woman ruined our day. I used to love Moe’s, but after today, I don’t want to go back. I hope the manager reads this and takes it seriously — because no one deserves to be treated this way.
Atmosphere: 1
Food: 1
Service: 1
Robin Wilbur
The employees are very nice and enthusiastic. Food is great and the display of it looks phenomenal. Thank you for the awesome service guys
Atmosphere: 5
Food: 5
Service: 5
Deron Bellcase
This is my favorite restaurant in Rome. The food is awesome, the friendly staff is ready to roll a perfect burrito with a positive attitude and the salsa bar is A+.
Atmosphere: 5
Food: 5
Service: 5
Allen Spivey
Food was very generic and mostly cold
Atmosphere: 3
Food: 1
Service: 3
Tyler Edwards
Good!!
Atmosphere: 4
Food: 4
Service: 4
BOOTLIPS MOORE
Great food, nice people service
Atmosphere: 5
Food: 5
Service: 5
L. H777
It is always great! One of my favorites for lunch!
Atmosphere: 5
Food: 5
Service: 5
Mark Tison
Service was excellent, food was on par as usual. Did not have to wait in a long line. The steak was kind of chewy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak
Jason Osborne
Can't beat Moe's! If I see one while traveling, I usually hit it up! Fresh tex mex food!
Best Moe's I ever been to. Manager at store 266, whoever the employees are at 4:21 5-24-24 you haya great team. African American guy you rock.
Atmosphere: 5
Food: 5
Service: 5
Eric Gargus
Manager on duty was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
marchelle roberts
Great!!!!!!
Vegetarian options: Grilled veggiesChips and salsa or queso
Atmosphere: 5
Service: 4
Recommended dishes: Grilled Mushrooms, Steak, Queso, Moe's Famous Queso, Moe Meat Moe Cheese Bowl, Chips, Wrong Doug with Chicken, Salad, Nachos, Bowl, Taco Kit, The Homewrecker Burrito, Moe Meat Moe Cheese Burrito, Chocolate Chip Cookie, One Taco, Quesadilla
LeBron Durham
Service was ranked at 4 because they only had one person doing preparation and check out with nine people placing orders. Service was very good but took longer than expected as she was working alone.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Queso, Nachos, Bowl, The Homewrecker Burrito
Betsy Sanchez
Don't try to get a job here they will tell u your hired but when u try to get get a hold of the manager Haley she ignores u
I went to Moe’s for lunch today with my 17-year-old daughter to get a to-go order.
While waiting in line, I saw the employee giving a huge amount of meat to the person in front of us. I even thought, “Wow, that’s nice, they’re very generous.”
But when it was our turn, she hesitated and didn’t even come to us right away. Maybe because we’re Asian? When she finally took our order, she looked annoyed, unfriendly, and didn’t greet us at all.
I ordered a steak bowl, and I’ve been to this location many times — but I’ve never received such a tiny portion before. When I came home and counted, there were only 10 small pieces of meat.
She barely looked at me, acted like she was disgusted, and kept saying “What? What?” like she couldn’t understand us. I know I have an accent, but my daughter is a native English speaker, and she treated her exactly the same way.
It honestly felt like she looked at us as if we were some kind of beggars coming to ask for free food.
We are not dirty, not poor, and not smelly — we are educated people who simply came to enjoy lunch.
Her behavior was completely unacceptable and clearly racist.
To summarize:
1️⃣ She was friendly and generous to the customer before us.
2️⃣ She was rude, didn’t greet us, and treated us like trash.
3️⃣ She looked at us like we were beggars asking for food, not customers.
4️⃣ She didn’t look us in the eye and kept saying “What?” repeatedly — a common way racist people try to belittle others.
This woman ruined our day.
I used to love Moe’s, but after today, I don’t want to go back.
I hope the manager reads this and takes it seriously — because no one deserves to be treated this way.
Atmosphere: 1
Food: 1
Service: 1
The employees are very nice and enthusiastic. Food is great and the display of it looks phenomenal. Thank you for the awesome service guys
Atmosphere: 5
Food: 5
Service: 5
This is my favorite restaurant in Rome. The food is awesome, the friendly staff is ready to roll a perfect burrito with a positive attitude and the salsa bar is A+.
Atmosphere: 5
Food: 5
Service: 5
Food was very generic and mostly cold
Atmosphere: 3
Food: 1
Service: 3
Good!!
Atmosphere: 4
Food: 4
Service: 4
Great food, nice people service
Atmosphere: 5
Food: 5
Service: 5
It is always great!
One of my favorites for lunch!
Atmosphere: 5
Food: 5
Service: 5
Service was excellent, food was on par as usual. Did not have to wait in a long line. The steak was kind of chewy.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Steak
Can't beat Moe's! If I see one while traveling, I usually hit it up! Fresh tex mex food!
Atmosphere: 5
Food: 5
Service: 5
welcome to moes
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Best Moe's I ever been to. Manager at store 266, whoever the employees are at 4:21 5-24-24 you haya great team. African American guy you rock.
Atmosphere: 5
Food: 5
Service: 5
Manager on duty was phenomenal!
Atmosphere: 5
Food: 5
Service: 5
Great!!!!!!
Vegetarian options: Grilled veggiesChips and salsa or queso
Atmosphere: 5
Service: 4
Recommended dishes: Grilled Mushrooms, Steak, Queso, Moe's Famous Queso, Moe Meat Moe Cheese Bowl, Chips, Wrong Doug with Chicken, Salad, Nachos, Bowl, Taco Kit, The Homewrecker Burrito, Moe Meat Moe Cheese Burrito, Chocolate Chip Cookie, One Taco, Quesadilla
Service was ranked at 4 because they only had one person doing preparation and check out with nine people placing orders. Service was very good but took longer than expected as she was working alone.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Queso, Nachos, Bowl, The Homewrecker Burrito
Don't try to get a job here they will tell u your hired but when u try to get get a hold of the manager Haley she ignores u
Atmosphere: 1
Food: 1
Service: 1
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