Atmosphere was cozy perfect for a date night. I am not sure if the food is any good or not because after 15 mins of setting at the table no one had spoken to us so we left and as we left no one spoke to us.
Tad
Went for Valentine's Day. They had a set menu that was not advertised on open table. We decided to stick it out. The service was terrible, very slow and not like a nice restaurant. Watched 3 different couples at the table next to us get up and leave because they either weren't served or didn't know about the set menu. We had steak as a part of the set menu and didn't have steak knives or napkins at the table. Also the steak wasn't even warm. The tables were super small and wobbly. Overall a disappointment.
Hannah
We visited off broad February 13th, the Friday before Valentine's Day. There seemed to be only two servers for the entire restaurant. The restaurant and bar area were full to the point they were utilizing the extra tables in the hallway. The waitresses did the best they could but it was obvious they were under staffed. We had to ask for our drinks multiple times after we ordered and they were brought to us after sitting on the bar long enough for most of the ice to melt. Over all everything just seemed to take twice as long as it should have. Also the first table we were sat at had a horrible wobble to the point that our waters would spill if a wrong move was made. We were moved to another table shortly after we were seated. Overall, would we come back to off-broad again? If we do, it won't be for a special date night or on a special date when they would expect to be busy.
Carolyn
This was my third time with a large group and the food and service in the past was great, not this past Monday, my food order was missing and my salad was not showing up and when I asked they said the salmon was in the oven, my food arrived after everyone had finished dinner, I was the one with a salad and their attitude was terrible. I am not coming back.
Ed
We had a reservation at 5 PM when they just opened. Bartender was the only staff working. Luckily the restaurant was not busy.. Watch the bartender pour wine back into a bottle after she over poured into the glass. Served me a martini with half the amount of gin because she was out of the brand name I asked for she suggested I use some other brand to complete the drink overall would not go back.
Cristie
The food was good but service was extremely slow for the amount of patrons. The wait staff was ok but not what is expected with the food cost and 20% automatic gratuity for parties of 6 or more.
Stacy Grimaldi
The food here is amazing! The service is very friendly and attentive. The atmosphere is really cool. Must visit!
Atmosphere: 5
Food: 5
Service: 5
Lemuel
i would definitely return. it was a bit odd that there was no music for ambiance. service was great. They were out of multiple menu items, but it was a monday night. but what we ordered was very good.
Matt
Great remodel of an old building!!! The bar, wood floors, wood work, just a really cool restaurant, and hotel! The food was good, better than average but not great. The service was lacking, mainly as our waitress was forgetful and not very attentive. We were just in town for the weekend, but if back in Rome I would definitely go back for a drink to enjoy the ambiance, but would probably pass on eating and try one of the other local restaurants.
Patrick
Had the Massouka Burger. Tender, tasty, and juicy.
Tried this restaurant for the first time this weekend. Is now on my list of favorites. Very well appointed, historic, and classy.
Katlyn Hebert
We love this hidden gem. The drinks are great and the food is super good. Last time I got the salmon Caesar salad and some onion rings. I’ve gotten wings before too and all of it is so yummy. Only giving 4 starts instead of 5 because a few times in a row they’ve been out of ingredients to make some very basic bar drinks (ginger beer and mint are two that I recall). So I had to order something I wasn’t really feeling but it was good anyways. Will be back for another date night soon I’m sure!
Atmosphere: 5
Food: 5
Service: 5
Briar Evans
We had reservations at 530 pm for 6 people. When we got up to the hostess stand the lady said all that was available was bar seating or outside seating. I asked her if I could glance at the outside seating but to hold the 6 open bar seats, she agreed. It took 30 seconds to glance outside. It was too hot. I came back to the Hostess stand to tell the lady we would take the bar seats. She was MIA. A lady behind me in line heard her say earlier that only bar or outside seating was available, so she sent her husband to the bar real quick to grab seats. When the hostess/manager, whomever she was came back, I explained what happened and that we wanted the bar seats she had said we could take earlier and she said well you will just have to wait. Meantime, a nice guy that didn't even work in the restaurant but that worked in the hotel helped set us up at a round table, a hightop made for 4 people. Jordan was his name. We waited 30 mins for a server to even come to our table. Jordan greeted 5 tables, made waters for each of them in the time it took her to come to our table. All she did was take our order. Jordan did everything else, kept our drinks refilled and all. It took almost an hour to get our dinner and even though the food was delicious, we already had a sour taste in our mouths from the experience we had. We had 15 mins to eat our food to make the 7pm show we were attending. A show that had been planned for months. Off Broad should have been better prepared for the crowd they knew would be in the area. If the lady at the hostess stand was the manager, she needs to work on her attitude towards the public. Also, don't give an option on your website for reservations if you won't honor them! Jordan, if you see this, you are phenomenal! You should be the one in charge! Thank you for all of your hard work! I will add that I worked as a server for 7 years in a very busy, upscale restaurant. I know how difficult the industry is, but what we experienced was a combination of poor management, planning and utilization of staff.
Atmosphere: 2
Food: 4
Service: 1
Leah
We had a reservation and when we got there the manager stated that they didn't save seats for reservations. The nice guy who came in to help (Jordan) was the only saving aspect. The manager was awful. Took forever to get food. Please don't expect to have your reservations honored.
Scott
Had a reservation and got sat at the bar on a couch with a coffee table—told it was all that was available. Wife ordered a Moscow Mule-they were out of ginger beer. Wife ordered a decaf coffee—they don't have time to make coffee. We ordered our food: I had a filet, wife had the salmon. Mine came out first, hers about 5 minutes later. They were both room temperature at best. Wife sent hers back to be microwaved, came back same temp. We asked to see the manager, but the manager was “too busy” and could call us tomorrow. $140 to eat a room temperature steak at a coffee table. Hard pass.
Atmosphere was cozy perfect for a date night. I am not sure if the food is any good or not because after 15 mins of setting at the table no one had spoken to us so we left and as we left no one spoke to us.
Went for Valentine's Day. They had a set menu that was not advertised on open table. We decided to stick it out. The service was terrible, very slow and not like a nice restaurant. Watched 3 different couples at the table next to us get up and leave because they either weren't served or didn't know about the set menu. We had steak as a part of the set menu and didn't have steak knives or napkins at the table. Also the steak wasn't even warm. The tables were super small and wobbly. Overall a disappointment.
We visited off broad February 13th, the Friday before Valentine's Day. There seemed to be only two servers for the entire restaurant. The restaurant and bar area were full to the point they were utilizing the extra tables in the hallway. The waitresses did the best they could but it was obvious they were under staffed. We had to ask for our drinks multiple times after we ordered and they were brought to us after sitting on the bar long enough for most of the ice to melt. Over all everything just seemed to take twice as long as it should have. Also the first table we were sat at had a horrible wobble to the point that our waters would spill if a wrong move was made. We were moved to another table shortly after we were seated. Overall, would we come back to off-broad again? If we do, it won't be for a special date night or on a special date when they would expect to be busy.
This was my third time with a large group and the food and service in the past was great, not this past Monday, my food order was missing and my salad was not showing up and when I asked they said the salmon was in the oven, my food arrived after everyone had finished dinner, I was the one with a salad and their attitude was terrible. I am not coming back.
We had a reservation at 5 PM when they just opened. Bartender was the only staff working. Luckily the restaurant was not busy.. Watch the bartender pour wine back into a bottle after she over poured into the glass. Served me a martini with half the amount of gin because she was out of the brand name I asked for she suggested I use some other brand to complete the drink overall would not go back.
The food was good but service was extremely slow for the amount of patrons. The wait staff was ok but not what is expected with the food cost and 20% automatic gratuity for parties of 6 or more.
The food here is amazing! The service is very friendly and attentive. The atmosphere is really cool. Must visit!
Atmosphere: 5
Food: 5
Service: 5
i would definitely return. it was a bit odd that there was no music for ambiance. service was great. They were out of multiple menu items, but it was a monday night. but what we ordered was very good.
Great remodel of an old building!!! The bar, wood floors, wood work, just a really cool restaurant, and hotel! The food was good, better than average but not great. The service was lacking, mainly as our waitress was forgetful and not very attentive. We were just in town for the weekend, but if back in Rome I would definitely go back for a drink to enjoy the ambiance, but would probably pass on eating and try one of the other local restaurants.
Had the Massouka Burger. Tender, tasty, and juicy.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
Tried this restaurant for the first time this weekend. Is now on my list of favorites. Very well appointed, historic, and classy.
We love this hidden gem. The drinks are great and the food is super good. Last time I got the salmon Caesar salad and some onion rings. I’ve gotten wings before too and all of it is so yummy. Only giving 4 starts instead of 5 because a few times in a row they’ve been out of ingredients to make some very basic bar drinks (ginger beer and mint are two that I recall). So I had to order something I wasn’t really feeling but it was good anyways. Will be back for another date night soon I’m sure!
Atmosphere: 5
Food: 5
Service: 5
We had reservations at 530 pm for 6 people. When we got up to the hostess stand the lady said all that was available was bar seating or outside seating. I asked her if I could glance at the outside seating but to hold the 6 open bar seats, she agreed. It took 30 seconds to glance outside. It was too hot. I came back to the Hostess stand to tell the lady we would take the bar seats. She was MIA. A lady behind me in line heard her say earlier that only bar or outside seating was available, so she sent her husband to the bar real quick to grab seats. When the hostess/manager, whomever she was came back, I explained what happened and that we wanted the bar seats she had said we could take earlier and she said well you will just have to wait. Meantime, a nice guy that didn't even work in the restaurant but that worked in the hotel helped set us up at a round table, a hightop made for 4 people. Jordan was his name. We waited 30 mins for a server to even come to our table. Jordan greeted 5 tables, made waters for each of them in the time it took her to come to our table. All she did was take our order. Jordan did everything else, kept our drinks refilled and all. It took almost an hour to get our dinner and even though the food was delicious, we already had a sour taste in our mouths from the experience we had. We had 15 mins to eat our food to make the 7pm show we were attending. A show that had been planned for months. Off Broad should have been better prepared for the crowd they knew would be in the area. If the lady at the hostess stand was the manager, she needs to work on her attitude towards the public. Also, don't give an option on your website for reservations if you won't honor them! Jordan, if you see this, you are phenomenal! You should be the one in charge! Thank you for all of your hard work! I will add that I worked as a server for 7 years in a very busy, upscale restaurant. I know how difficult the industry is, but what we experienced was a combination of poor management, planning and utilization of staff.
Atmosphere: 2
Food: 4
Service: 1
We had a reservation and when we got there the manager stated that they didn't save seats for reservations. The nice guy who came in to help (Jordan) was the only saving aspect. The manager was awful. Took forever to get food. Please don't expect to have your reservations honored.
Had a reservation and got sat at the bar on a couch with a coffee table—told it was all that was available. Wife ordered a Moscow Mule-they were out of ginger beer. Wife ordered a decaf coffee—they don't have time to make coffee. We ordered our food: I had a filet, wife had the salmon. Mine came out first, hers about 5 minutes later. They were both room temperature at best. Wife sent hers back to be microwaved, came back same temp. We asked to see the manager, but the manager was “too busy” and could call us tomorrow. $140 to eat a room temperature steak at a coffee table. Hard pass.
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