Popeyes Louisiana Kitchen
2436 Shorter Ave, Rome
(706) 528-4332
Recent Reviews
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The sandwich and fries are better than that other chicken place.
Food: 5
Service: 5
Absolutely horrible customer service. Keep going back hoping something will change but I will not be returning
Atmosphere: 1
Food: 2
Service: 1
I dont think I have ever been to a Popeyes and not had to wait an unreasonable amount of time, but this one is the absolute worst. Car after car was parked, no one gets their food from the window, and it took 20 minutes to get 2 combos.. and that is just as of right now.. I am still waiting so god knows how much longer it is going to take and I already paid so it is like a hostage situation 😡 I am never going to another Popeyes. I am not sure why people think the food is worth this.
Atmosphere: 1
Food: 1
Service: 1
Marie is an absolutely wonderful server. She made sure my food was fresh, very polite and friendly! I’d eat here again just on her good service. I’ll update additional photos soon
Atmosphere: 3
Food: 3
Service: 5
Excellent professionalism
Atmosphere: 5
Food: 5
Service: 5
Great service. Nette was wonderful.
I came during night time and it was a great experience! The crewmembers were super nice to me—even with how busy it was, and I didn’t have to wait at all. The manager in particular with the glasses was the best part of my visit. Will definitely come back!
Atmosphere: 5
Food: 5
Service: 5
My favorite place for chicken ❤️
got a 5 piece chicken tender meal with fries. there is SO LITTLE fries you cant even see them in the container while looking at it. sad.
Been waiting 40 minutes just to get a cup so we could fix our drinks.There was only one woman working. They are out of most of the sides.We agreed to wait for her to take a break so she could come back and fix some calls though because she Is the only person back there. However I will not return to this location
Restaurantji Recommends
Food at this location was horrible. Chicken was fried hard and looked old. Called to complain to the manager was rude.
Visited this location for the first time about two weeks ago. The staff was amazing; they only had two workers and were very short-handed, but these two ladies went so far above and beyond to make sure we had a great lunch. I cannot speak highly enough of the customer care we received. Our visit was on 4/29/25 at about 2 p.m. These ladies deserve some sort of reward or recognition.
I have had food from here when I use DoorDash and using the POPEYES app. Every time I've been there in the last 5 weeks, they have not had all the sides I ordered. Once it was diet, another time apple pie. Last time I ordered, when I got there to pick it up, the only side available was red beans and rice. This makes me ANGRY. Management needs to rebook their inventory vs. availability and fix this. Don't get me wrong: the chicken is phenomenal, just don't count on getting all the items requested
Food: 4
Service: 3
Recommended dishes: Signature Chicken Combo
Always great food
Atmosphere: 5
Food: 5
Service: 5
Never ordering from this location again. I ordered online 10 early. I’ve now been sitting in the parking lot 30 mins waiting on a chicken sandwich and 6 boneless wings. And that’s no exaggeration. This is not the 1st, 2nd, or 3rd time ive had this experience BUT this will be the LAST time. I’m so irritated. And then when you order on the app the store has to refund you which is asanine.
Atmosphere: 1
Food: 3
Service: 1
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