The night shift is lazy closing down Almost 30 mins early for no reason at all refusing to serve and laughing thinking shii funny making 9 dollars n hour😂but it’s w.e I will no longer come to this location
Atmosphere: 1
Food: 2
Service: 1
Chris
I ordered my sandwich online. I didn't ask for onions, the sandwich had a lot. I asked for light jalapenos. They gave me one. The sandwich was awful. It went in the trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Silver Dollar
Poor service, rude employees, paid extra for extra steak to get basically the same amount as my child's steak. Do not recommend westrome location at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original, Black Forest Ham Egg & Cheese Wrap, Chocolate Chip Cookie
Leona Bowles
We there today the vegetables was not fresh. The lettuce was dark brown. I asked the lady that was working to go and check and see if she had any more lettuce. She told me no she didn’t have no more. Then I asked for the manager and they said they didn’t have no manager she couldn’t contact a manager. I could call back on Monday. Poor customer service poor not fresh vegetable so I will be calling corporate on this location plus there was another lady in there. She wouldn’t even look up to acknowledge anyone was standing there trying to place an order. Very poor service. Very poor Food will not be back again.
D E
Unfortunately I will not be returning to this location. They no longer participate in any online coupon codes or deals advertised on their app. This kind of behavior is really detrimental to customers who don’t have time to wait all day in a line to order a sandwich. I just want to order a sandwich online and save some money with a coupon. Not to mention, the last time I did go in the store the employee clearly didn’t know how to make a sandwich and I’m fairly certain they weren’t a new employee. I asked them for common, well-known ingredients and they looked at me like I was speaking in another language. Whoever owns this location really needs to do something to improve it because they’re in the toilet right now.
Atmosphere: 1
Food: 1
Service: 1
Wes Sweitzer
Doesn't accept Subway coupons. Will not eat here. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Vi Olet
Wasn't that good.
Mandy Burchett
Went to get a sub. They were super busy with only 3 employees. They were friendly and polite. Food is amazing! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Lehtus Bphree 2fly FPV
I miss the old days of $5 footlongs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box, Vitamin Water xxx, Sunchips Harvest Cheddar, Steak & Cheese, Lays Baked Original, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Coca-Cola, Black Forest Ham Egg & Cheese Wrap, Cookies, Chocolate Chip Cookie, Poke, All-Pro Sweet Onion Chicken Teriyaki, Subway Footlong Cookie, The Hotshot Italiano, Subway Club, All-American Club, The Boss
Dana Durham
I visit various locations , and I will never stop back at this particular location due to the lack of customer service from staff ( Anna )
Food wrong And absolutely no help when I called back ! Like it was my fault they messed up my order
Food: 1
Service: 1
Chip Mitchell
The staff working right now 6:15pm on 8/6/24 are great. It got really busy all of a sudden with folks in the store and online orders. They handled it like a champ. You have a good staff in place here.
Atmosphere: 5
Food: 5
Service: 5
Ashlyn Olson
So many good people looking for jobs and this location hires the most incompetent employees. I order myself and my husband a sandwich to eat before work, I get a turkey sub on white bread, and he gets a turkey sub on Italian herb and cheese bread. They put my sandwhich on the Italian herb bread and his on the white bread… how hard is it to read? I have to get to work so I cannot bring the sandwiches back and I’m pregnant and want my order to be corrected! I shouldn’t have to inconvenience myself and bring it back! They tell me I have to drive back there and return the food to get the order remade. Completely unprofessional of them to say this. Making customers inconvenience themselves to fix your mistake is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Rogers
The guy making my sandwich was very slow
Atmosphere: 4
Food: 5
Service: 2
Racheal Day
Couldnt have a better sandwich for lunch or diner.. Store is very clean.. Good rhythm of music sets of the atmosphere.. As far as the workers there didnt seem so happy nor like they enjoy working there.. Maybe thats why the personality was a little ? they are also very young probable first jobs.. Considering they have alot going on with school and work.. Been there!! Maybe managers should make it a little better experience for them!!
Parking: Good number of spots
Kid-friendliness: Of course not a loud crowd
Wheelchair accessibility: Very accessible
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Black Forest Ham, The Monster, The Boss
The night shift is lazy closing down Almost 30 mins early for no reason at all refusing to serve and laughing thinking shii funny making 9 dollars n hour😂but it’s w.e I will no longer come to this location
Atmosphere: 1
Food: 2
Service: 1
I ordered my sandwich online. I didn't ask for onions, the sandwich had a lot. I asked for light jalapenos. They gave me one. The sandwich was awful. It went in the trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Poor service, rude employees, paid extra for extra steak to get basically the same amount as my child's steak. Do not recommend westrome location at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original, Black Forest Ham Egg & Cheese Wrap, Chocolate Chip Cookie
We there today the vegetables was not fresh. The lettuce was dark brown. I asked the lady that was working to go and check and see if she had any more lettuce. She told me no she didn’t have no more. Then I asked for the manager and they said they didn’t have no manager she couldn’t contact a manager. I could call back on Monday. Poor customer service poor not fresh vegetable so I will be calling corporate on this location plus there was another lady in there. She wouldn’t even look up to acknowledge anyone was standing there trying to place an order. Very poor service. Very poor Food will not be back again.
Unfortunately I will not be returning to this location. They no longer participate in any online coupon codes or deals advertised on their app. This kind of behavior is really detrimental to customers who don’t have time to wait all day in a line to order a sandwich. I just want to order a sandwich online and save some money with a coupon. Not to mention, the last time I did go in the store the employee clearly didn’t know how to make a sandwich and I’m fairly certain they weren’t a new employee. I asked them for common, well-known ingredients and they looked at me like I was speaking in another language. Whoever owns this location really needs to do something to improve it because they’re in the toilet right now.
Atmosphere: 1
Food: 1
Service: 1
Doesn't accept Subway coupons. Will not eat here. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Wasn't that good.
Went to get a sub. They were super busy with only 3 employees. They were friendly and polite. Food is amazing! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
I miss the old days of $5 footlongs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box, Vitamin Water xxx, Sunchips Harvest Cheddar, Steak & Cheese, Lays Baked Original, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Coca-Cola, Black Forest Ham Egg & Cheese Wrap, Cookies, Chocolate Chip Cookie, Poke, All-Pro Sweet Onion Chicken Teriyaki, Subway Footlong Cookie, The Hotshot Italiano, Subway Club, All-American Club, The Boss
I visit various locations , and I will never stop back at this particular location due to the lack of customer service from staff ( Anna )
Restaurantji Recommends
Food wrong
And absolutely no help when I called back ! Like it was my fault they messed up my order
Food: 1
Service: 1
The staff working right now 6:15pm on 8/6/24 are great. It got really busy all of a sudden with folks in the store and online orders. They handled it like a champ. You have a good staff in place here.
Atmosphere: 5
Food: 5
Service: 5
So many good people looking for jobs and this location hires the most incompetent employees. I order myself and my husband a sandwich to eat before work, I get a turkey sub on white bread, and he gets a turkey sub on Italian herb and cheese bread. They put my sandwhich on the Italian herb bread and his on the white bread… how hard is it to read? I have to get to work so I cannot bring the sandwiches back and I’m pregnant and want my order to be corrected! I shouldn’t have to inconvenience myself and bring it back! They tell me I have to drive back there and return the food to get the order remade. Completely unprofessional of them to say this. Making customers inconvenience themselves to fix your mistake is unprofessional.
Atmosphere: 1
Food: 1
Service: 1
The guy making my sandwich was very slow
Atmosphere: 4
Food: 5
Service: 2
Couldnt have a better sandwich for lunch or diner.. Store is very clean.. Good rhythm of music sets of the atmosphere.. As far as the workers there didnt seem so happy nor like they enjoy working there.. Maybe thats why the personality was a little ? they are also very young probable first jobs.. Considering they have alot going on with school and work.. Been there!! Maybe managers should make it a little better experience for them!!
Parking: Good number of spots
Kid-friendliness: Of course not a loud crowd
Wheelchair accessibility: Very accessible
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Black Forest Ham, The Monster, The Boss
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