I came in earlier this week and the customer service was phenomenal. I asked to speak to the manager. She was very sweet and also knew how to run the shift good with her employees. I told her that her customer service and the team’s customer service was very good and that I definitely will be back for more sandwiches in the future. I highly recommend this place to eat at.
Atmosphere: 5
Food: 4
Service: 5
BOOTLIPS MOORE
The sub was great and the employees also
Atmosphere: 5
Food: 5
Service: 5
Tara Fergoda
I have had several bad experiences here and it truly saddens me that the prices keep going up and the quality of service keeps going down. I had a VEGGIE DELIGHT no cheese delivered the sandwich was 7.99 I received 1.99 worth of food. Black olives wasn't even an option on the sandwich. Please make a sandwich that is worth 7.99. At least make a sandwich you would like to eat. It was dry with the smear of mayo 3 leaves of spinach 3 pickles and a half a handful of lettuce.Been in store several times and they are out of several veggies like you could have said im out of lettuce and tomatoes and I could have decided if i wanted to proceed, AAANNNNDDD they don't even take coupons anymore. My life long favorite sandwich place has gone to crap.
Atmosphere: 1
Food: 1
Service: 1
Jessica Murray
This Shorter location workers seem like they don’t like their job. They move so slow. Online orders are never done at the time it say. They are always out of items due to them not wanting to make fresh veggies. They are eating on the line. I was told tonight that online PAID orders come last. They made me wait until they did 3 customers order when I had already paid for my order online. Waited an additional 10 minutes. That’s the purpose of online orders. The lobby is always junky, lettuce don’t be fresh it’s brown. And tell the workers to stop eating on the line. One worker got mad because I asked them to change gloves after ringing someone order up and touching money. I’d rather drive to Another location.
Atmosphere: 1
Food: 2
Service: 1
Tim B
Subs are excellent.
Atmosphere: 4
Food: 5
Service: 4
Beth Scruggs
Ac not working manager moving rugs and washing hands took 5 minutes to get one sandwich put together All in all it sucked
Atmosphere: 1
Service: 1
Prince Dupree
The night shift is lazy closing down Almost 30 mins early for no reason at all refusing to serve and laughing thinking shii funny making 9 dollars n hour😂but it’s w.e I will no longer come to this location
Atmosphere: 1
Food: 2
Service: 1
Chris
I ordered my sandwich online. I didn't ask for onions, the sandwich had a lot. I asked for light jalapenos. They gave me one. The sandwich was awful. It went in the trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Silver Dollar
Poor service, rude employees, paid extra for extra steak to get basically the same amount as my child's steak. Do not recommend westrome location at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original, Black Forest Ham Egg & Cheese Wrap, Chocolate Chip Cookie
Leona Bowles
We there today the vegetables was not fresh. The lettuce was dark brown. I asked the lady that was working to go and check and see if she had any more lettuce. She told me no she didn’t have no more. Then I asked for the manager and they said they didn’t have no manager she couldn’t contact a manager. I could call back on Monday. Poor customer service poor not fresh vegetable so I will be calling corporate on this location plus there was another lady in there. She wouldn’t even look up to acknowledge anyone was standing there trying to place an order. Very poor service. Very poor Food will not be back again.
Unfortunately I will not be returning to this location. They no longer participate in any online coupon codes or deals advertised on their app. This kind of behavior is really detrimental to customers who don’t have time to wait all day in a line to order a sandwich. I just want to order a sandwich online and save some money with a coupon. Not to mention, the last time I did go in the store the employee clearly didn’t know how to make a sandwich and I’m fairly certain they weren’t a new employee. I asked them for common, well-known ingredients and they looked at me like I was speaking in another language. Whoever owns this location really needs to do something to improve it because they’re in the toilet right now.
Atmosphere: 1
Food: 1
Service: 1
Wes Sweitzer
Doesn't accept Subway coupons. Will not eat here. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Vi Olet
Wasn't that good.
Mandy Burchett
Went to get a sub. They were super busy with only 3 employees. They were friendly and polite. Food is amazing! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
Lehtus Bphree 2fly FPV
I miss the old days of $5 footlongs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box, Vitamin Water xxx, Sunchips Harvest Cheddar, Steak & Cheese, Lays Baked Original, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Coca-Cola, Black Forest Ham Egg & Cheese Wrap, Cookies, Chocolate Chip Cookie, Poke, All-Pro Sweet Onion Chicken Teriyaki, Subway Footlong Cookie, The Hotshot Italiano, Subway Club, All-American Club, The Boss
I came in earlier this week and the customer service was phenomenal. I asked to speak to the manager. She was very sweet and also knew how to run the shift good with her employees. I told her that her customer service and the team’s customer service was very good and that I definitely will be back for more sandwiches in the future. I highly recommend this place to eat at.
Atmosphere: 5
Food: 4
Service: 5
The sub was great and the employees also
Atmosphere: 5
Food: 5
Service: 5
I have had several bad experiences here and it truly saddens me that the prices keep going up and the quality of service keeps going down. I had a VEGGIE DELIGHT no cheese delivered the sandwich was 7.99 I received 1.99 worth of food. Black olives wasn't even an option on the sandwich. Please make a sandwich that is worth 7.99. At least make a sandwich you would like to eat. It was dry with the smear of mayo 3 leaves of spinach 3 pickles and a half a handful of lettuce.Been in store several times and they are out of several veggies like you could have said im out of lettuce and tomatoes and I could have decided if i wanted to proceed, AAANNNNDDD they don't even take coupons anymore. My life long favorite sandwich place has gone to crap.
Atmosphere: 1
Food: 1
Service: 1
This Shorter location workers seem like they don’t like their job. They move so slow. Online orders are never done at the time it say. They are always out of items due to them not wanting to make fresh veggies. They are eating on the line. I was told tonight that online PAID orders come last. They made me wait until they did 3 customers order when I had already paid for my order online. Waited an additional 10 minutes. That’s the purpose of online orders. The lobby is always junky, lettuce don’t be fresh it’s brown. And tell the workers to stop eating on the line. One worker got mad because I asked them to change gloves after ringing someone order up and touching money. I’d rather drive to
Another location.
Atmosphere: 1
Food: 2
Service: 1
Subs are excellent.
Atmosphere: 4
Food: 5
Service: 4
Ac not working manager moving rugs and washing hands took 5 minutes to get one sandwich put together
All in all it sucked
Atmosphere: 1
Service: 1
The night shift is lazy closing down Almost 30 mins early for no reason at all refusing to serve and laughing thinking shii funny making 9 dollars n hour😂but it’s w.e I will no longer come to this location
Atmosphere: 1
Food: 2
Service: 1
I ordered my sandwich online. I didn't ask for onions, the sandwich had a lot. I asked for light jalapenos. They gave me one. The sandwich was awful. It went in the trash.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Rotisserie-Style Chicken
Poor service, rude employees, paid extra for extra steak to get basically the same amount as my child's steak. Do not recommend westrome location at all
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Lays Baked Original, Black Forest Ham Egg & Cheese Wrap, Chocolate Chip Cookie
We there today the vegetables was not fresh. The lettuce was dark brown. I asked the lady that was working to go and check and see if she had any more lettuce. She told me no she didn’t have no more. Then I asked for the manager and they said they didn’t have no manager she couldn’t contact a manager. I could call back on Monday. Poor customer service poor not fresh vegetable so I will be calling corporate on this location plus there was another lady in there. She wouldn’t even look up to acknowledge anyone was standing there trying to place an order. Very poor service. Very poor Food will not be back again.
Restaurantji Recommends
Unfortunately I will not be returning to this location. They no longer participate in any online coupon codes or deals advertised on their app. This kind of behavior is really detrimental to customers who don’t have time to wait all day in a line to order a sandwich. I just want to order a sandwich online and save some money with a coupon. Not to mention, the last time I did go in the store the employee clearly didn’t know how to make a sandwich and I’m fairly certain they weren’t a new employee. I asked them for common, well-known ingredients and they looked at me like I was speaking in another language. Whoever owns this location really needs to do something to improve it because they’re in the toilet right now.
Atmosphere: 1
Food: 1
Service: 1
Doesn't accept Subway coupons. Will not eat here. Ridiculous.
Atmosphere: 1
Food: 1
Service: 1
Wasn't that good.
Went to get a sub. They were super busy with only 3 employees. They were friendly and polite. Food is amazing! Keep up the great work!
Atmosphere: 5
Food: 5
Service: 5
I miss the old days of $5 footlongs
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: 12 Pack Cookie Box, Vitamin Water xxx, Sunchips Harvest Cheddar, Steak & Cheese, Lays Baked Original, Cinnabon Footlong Churro, Auntie Anne's Footlong Pretzel, Coca-Cola, Black Forest Ham Egg & Cheese Wrap, Cookies, Chocolate Chip Cookie, Poke, All-Pro Sweet Onion Chicken Teriyaki, Subway Footlong Cookie, The Hotshot Italiano, Subway Club, All-American Club, The Boss
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