Subway

3194 Martha Berry Hwy, Rome
(706) 236-2001

Recent Reviews

james brent kemp

Never have my sandwich right. Never toasted and Jacob is extremely rude! Is a bad reflection on subway. Does not deserve his job!!

Savannah Dawson

My husband and I came to this location after dropping our daughter off at school. Website said opens at 8am and so does the door. If they aren’t going to open up at 8 then they shouldn’t advertise it!

Taylor Mexico

Owner is loopholing his way out of honoring coupons.

Atmosphere: 5

Food: 5

Service: 5

Amy Leigh

My Papaw and I came here because we received coupons through the mail. It was clean inside. But when we tried to redeem our coupons, we couldn’t use them for any of the regular menu sandwiches and had to pick from the “Build Your Own” menu.I had a coupon for a $6.99 foot long. My papaw had one for a 6” with chips and a drink for $6.99. We also had a coupon for a FREE cookie with ANY purchase. They told us they would not accept any coupon with the word “Free” on it and told us we were welcome to purchase a cookie for 89 cents plus tax. Both of us just felt awkwardly uncomfortable afterwards. I doubt we will return.

Atmosphere: 2

Food: 5

Service: 1

Danny Barfield

If they would only take coupons and give discounts to seniors like they advertise on TV. Also the BOGO 50% off would probably get them more business. I know I would eat there more often.

Atmosphere: 5

Food: 4

Service: 5

Abigail Santos

I fear that this is my first ever real Karen moment. Not gonna lie, this older guy had me shook that was working at this Subway. (He might be a manager but I legit don’t know… LOL) I normally don’t complain about things like this - but in this specific case I feel like I have to. I went to Subway with a coupon for a $7 sub. Mind you - I could see which subs were exempt from this coupon. None of the subs in the fine print were ones that I’d normally order, so I felt like I was in the clear. When I presented this coupon to the older man, he told me it wouldn’t work for the sub that I wanted. (Immediately, I was confused but whatever.) So to get the sub I wanted, I told him I just wouldn’t use the coupon and I’d pay the normal price. He was okay with that and I proceeded to ask for the sub I always get. I know what comes on it, but I decided to double-check to with this man so I could make sure I’d be paying for the right thing. Nonetheless, he lists off what’s on it and it’s all correct. So, I place the order and ask that he takes off the tomatoes, onions, and adds provolone cheese. He agreed.I get home with my sub, and what was supposed to be chicken, bacon, ranch, and lettuce ended up being chicken, bacon, ranch, lettuce, cucumbers, pickles, jalapeños, olives, green peppers, and banana peppers. Thankfully, he did not put tomato and onion! I felt the need to call the store because I paid full price for my sub to be almost completely wrong. I was being very nice with him and he proceeded to say that he remembered that I was the girl that came in with the coupon I couldn’t use and that he made the sub the way I asked. Dude was gaslighting me. I was bamboozled. I felt like he found a loophole he could use because he said “You asked for everything but tomato and onion.” I found that crazy because I didn’t recall ordering the entire veggie section of Subway. The conversation essentially ended with the guy saying “That's what you ordered and I’m sorry if you don’t like it. Goodbye.” Additionally, I didn’t remember ordering beef with the Subway employee, but I got that as well.All in all - beware of the old guy.

Thebigbadjon gaming

What place do you know that closest 30 minutes before when is by far the worst subway in the area

Jamie Wray

Let me start by saying, we have had subs from this restaurant in the past, and it was quite good. That was less than a year ago. So, yesterday my buddy and I went to this particular Subway to pick up a couple of sandwiches for ourselves after a heavy day of running errands. My buddy had a couple of coupons that allowed us to get 2 foot-longs for $12.99. There were 2 people working the counter and register that afternoon. They appeared to be a husband and wife team. The man made sandwiches and the woman worked the register. We gave the guy our orders and he was doing his very best to point out things in our order that wouldn't be covered by the coupons. Also, he was very short and rude to us. Both of them acted as if we were bothering them. As we stood there making corrections to our order that would accommodate our coupons, the guy making our sandwiches was getting really, and I do mean REALLY chinsy with any kind of meat for our sandwiches. If he bothered to speak to us, he was snippy, if you know what I mean. Then, when the sandwiches were finally done, he passed them to the woman, we gave her the coupons, expecting her to honor them. But, she took one look at them, tossed them on the counter and said that the coupons would not cover a good part of my buddy's order. When my buddy challenged her on her decision, she got rude and said, in a loud voice, that my buddy's sandwich would not be covered. She said that we could just pay the total amount and go. At that point we had had it and left her standing there with our 2 sandwiches.About an hour later, my buddy went to the Subway website, placed our order again, ran the coupons, got the verification code and paid for it. He got a notification that our order was ready to be picked up. We went, he got out and went inside. Not even a minute later, he came out with our full order. Apparently, the couple behind the counter lied to us, saying that certain things on our order were not covered by our coupons. Outright LIED.Sorry for the long rant. But, I had to point this out. If you are into rude employees, cheaply made products and being lied to, then I guess this is the place for you. But, if you're looking for high-quality products, friendly and welcoming staff and staff who make you feel warm and welcomed, then do NOT step foot in this Subway. Disrespect, rudeness, poor quality product. That is what awaits you in this Subway. Please people, run in the other direction. This place is not worth your time, effort or money.If you want a good place for lunch or dinner, try Pasquale's, just up the road. THEY know how to treat their customers right.Parking: Parking here has its difficulty. If you pull in, you might find yourself in the order line.

Atmosphere: 1

Food: 2

Service: 1

Recommended dishes: Tuna

Becky Peters

Would first like to start out by saying the employee that waited on us was very rude and acted like it was a inconvenience to help us.They would not accept my coupon for 2 12 inch subs for 12.99. We have been going here for 2 years and always accepted that coupon. Needless to say they will never get our business again. We could've went out for a nice sit down dinner for what we paid for 2 sandwiches and the staff would have gotten a nice tip. Bye bye subway.

Heather Digsby

Was at the window for 10 mins, with no one in line ,and was told they will not take my order at the window anymore to pull around again that they are trying to make people follow the rules. For 7 years they have taken it at the window and she was extremely rude. It's 90 degrees outside and I'm on my lunch break and instead of take my oder after waiting 10 mins for you to tell me that you want me to drive around again when no one is in line. I will never visit this location again and based on reviews I would advise everyone else to avoid this location as well.

Atmosphere: 1

Food: 1

Service: 1

Melissa Barrett

I've been to Manu subways but this one is so clean. The people are awesome.. I believe Melissa and Ashley were the ladies that work the morning and that's the only time I go! If they aren't there I'm not there.

Atmosphere: 5

Food: 5

Service: 5

Amy Smith

Franchise so they don't except coupons.

Atmosphere: 3

Food: 5

Service: 4

Donna Phipps

Take in a coupon that offers buy something get one free and see what happens!

Atmosphere: 2

Food: 5

Service: 2

J T (Jules)

My husband and I went to this location to have brunch. The girl behind the counter was extremely rude. She made us feel like we were inconvenience to her for coming in. She also made me feel like I had to rush our order, very unprofessional and not eager to please. Definitely not the subway we are use to. I will never go there again.

Joseph Phipps

They pick and choose which coupon they except, then look down their nose at you for using oneThe manager/owner made it loud and clear, the buy one get one free coupon " No one gets anything for free there"

Atmosphere: 3

Food: 5

Service: 3

Load More