If I could give zero stars, I would. I got here at 9:40pm on Wednesday, March 26,2025. To sit at the drive-through for 5 minutes . Pulled around and waited at the window. The person came to the window to say they're closed. I said no ma'am it doesn't close until 10pm. The employees still had head sets on, and the lights were still on. We sat there again for another lady to come to the window, and I explained I've been sitting here waiting to place my order. She began to tell me there is no food and that she didn't have to take it order bc they were ready to go home. None of the employees would give me their names. I will be making a call in the morning as well. For this is wrong on all counts. This was at the Wendy's in Armuchee.
Kendell Justman
I am SHAKING mad. I went to Wendy's in Armuchee (in front of Food Lion. We ordered food online, as we always do. And everytime we go, something is out. Ok. No biggie. Not an issue for me. That's FINE.
my daughter doesn't usually eat fries. I can maybe think of a hand full of times where she has. So we ordered apples instead. I ordered her a cheeseburger. And theirs are like JUST Cheese and ketchup. This kid loves her mustard, mayo, pickles, tomatoes and lettuce on hers. So, that's how I ordered it.
When we pulled to the window... there was a lady in there who I assume was the manager or something. She was SCREAMING at the other workers worse than you would a dog. I saw her facials and heard the screaming and thought ok. Must be having a hard day.
Then I hear her yelling about them being out of apples and then slings the window open and says... "we don't have any apples!!!" And I said ".... ok. Well... I guess just do fries? She won't eat them, but I guess I will."
She closed the window back and stormed off looking irritated as hell. Then she yelled at someone in the back "you still haven't gotten me that kids burger!!!"
Then she storms back to the window with a pissed off look and angrily says "so..... your kid won't eat FRIES... but they'll eat mustard, pickles, lettuce, tomatoes..." (almost as if I was getting a kids meal for myself... though we ordered 3 other burgers, chili and baked potato.. not to mention, this kid eats better than me. Im meat, cheese and ketchup only gal! though either way, its not any of her business on who eats what.)
I was dumbfounded. I looked and her with my brows raised and said... "uh... yeah...she DOES eat all of that! She loves it. She eats salads too! They're her favorite!" Then I jerked the bag out of her hand and tossed it back to my child. And said "here's YOUR burger baby."
Then she saw I was about ready to jump through the window to tell her about herself. She changed her tone for a second and said "oh. No. I'm not saying anything bad about it... I'm just saying MY grandkids wouldn't ever eat stuff like that!"
This woman continued yelling at the workers, so awful. They were all young, probably first jobs and looked like they were all walking on eggshells.
Then I guess she knew I was about done... because my fiance heard it all through the phone and asked "is that HER yelling?!" And I said "yes! She's yelling at EVERYONE in there! She's being AWFUL to them!"
so when the rest of my food was ready, she had someone else hand it to me. While she stood behind the girl with a ridiculous look on her face.
I had to drive off, because I was ready to put it in park and go off. Had I not had my child with me. I likely would have.
This is NOT our first negative encounter with her. So yall. Avoid that Wendy's. Or at the VERY least... if you have teens, PLEASE don't have them go work there. Because those poor kids were put through so much, just in the short time I was there, so I can only imagine how it's like the rest of the time. They looked mortified.
Atmosphere: 1
Food: 1
Service: 1
Kendell Justman
I am SHAKING mad. I went to Wendy's in Armuchee (in front of Food Lion. We ordered food online, as we always do. And everytime we go, something is out. Ok. No biggie. Not an issue for me. That's FINE.
my daughter doesn't usually eat fries. I can maybe think of a hand full of times where she has. So we ordered apples instead. I ordered her a cheeseburger. And theirs are like JUST Cheese and ketchup. This kid loves her mustard, mayo, pickles, tomatoes and lettuce on hers. So, that's how I ordered it.
When we pulled to the window... there was a lady in there who I assume was the manager or something. She was SCREAMING at the other workers worse than you would a dog. I saw her facials and heard the screaming and thought ok. Must be having a hard day.
Then I hear her yelling about them being out of apples and then slings the window open and says... "we don't have any apples!!!" And I said ".... ok. Well... I guess just do fries? She won't eat them, but I guess I will."
She closed the window back and stormed off looking irritated as hell. Then she yelled at someone in the back "you still haven't gotten me that kids burger!!!"
Then she storms back to the window with a pissed off look and angrily says "so..... your kid won't eat FRIES... but they'll eat mustard, pickles, lettuce, tomatoes..." (almost as if I was getting a kids meal for myself... though we ordered 3 other burgers, chili and baked potato.. not to mention, this kid eats better than me. Im meat, cheese and ketchup only gal! though either way, its not any of her business on who eats what.)
I was dumbfounded. I looked and her with my brows raised and said... "uh... yeah...she DOES eat all of that! She loves it. She eats salads too! They're her favorite!" Then I jerked the bag out of her hand and tossed it back to my child. And said "here's YOUR burger baby."
Then she saw I was about ready to jump through the window to tell her about herself. She changed her tone for a second and said "oh. No. I'm not saying anything bad about it... I'm just saying MY grandkids wouldn't ever eat stuff like that!"
This woman continued yelling at the workers, so awful. They were all young, probably first jobs and looked like they were all walking on eggshells.
Then I guess she knew I was about done... because my fiance heard it all through the phone and asked "is that HER yelling?!" And I said "yes! She's yelling at EVERYONE in there! She's being AWFUL to them!"
so when the rest of my food was ready, she had someone else hand it to me. While she stood behind the girl with a ridiculous look on her face.
I had to drive off, because I was ready to put it in park and go off. Had I not had my child with me. I likely would have.
This is NOT our first negative encounter with her. So yall. Avoid that Wendy's. Or at the VERY least... if you have teens, PLEASE don't have them go work there. Because those poor kids were put through so much, just in the short time I was there, so I can only imagine how it's like the rest of the time. They looked mortified.
William Haywood Jr
Left out part of my food. Wouldn’t answer the phone called 6 times
Atmosphere: 1
Food: 1
Service: 1
Donna Miller
Food is always hot and fresh. Employees are always nice. Clean.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Hamburger
Dan Wilhoit
Beware… Food is “Awful” … !!!
Atmosphere: 1
Food: 1
Service: 1
Allen Brown
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
Beca Lynne
If I could give a place a 0 star review I would. The cashier Noelia which is the manager is rude. I know that because when I asked to speak to a manager she came up. At the speaker she did not even listen to my order and tried charging me $8 for something that was supposed to be $6. That wasn’t a big deal though the big deal was I then told her we had green stuff on the sandwich and that the food was not very good, it was cold. She then walked away and laughed and said it was the yolk. Baby I used to work at Wendy’s and that WAS NOT the yolk. She proceeded to have an attitude the rest of the time. She rolled her eyes multiple times when my mom mentioned she charged us wrong and even came up to the window with a smug look on her face. I don’t know the other girls name but Noelia and the other girl who were working (I did not catch her name) at 10am on 10/16/2024 were very rude.
Atmosphere: 1
Food: 1
Service: 1
gracey quarles
very rude. don’t talk to you at all.
Atmosphere: 1
Food: 1
Service: 1
Julianna Cantrell
I placed an order online to pick up but the doors were locked to the inside. I went in the drive-thru and my order wasn’t showing on their screen even though I had it on my screen. I had already paid and they said they couldn’t do anything about it. Never got my food or money.
The Hispanic teen that’s working at the window , isn’t giving people the right change ! Took our $11 and the other lady I’m assuming the manager didn’t do anything about it . Who knows how many people he has did that to
Atmosphere: 1
Food: 1
Service: 1
Josh A.A
Food ice cold place is nasty needs to be shut down!!
Atmosphere: 2
Food: 2
Service: 2
April P
Typical Wendy's. Clean restaurant and restrooms, with good service, and food. ?
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pineapple Mango Lemonade
Brooklyn Hayes
We only went through the drive thru but they are very friendly . And very fast!
If I could give zero stars, I would. I got here at 9:40pm on Wednesday, March 26,2025. To sit at the drive-through for 5 minutes . Pulled around and waited at the window. The person came to the window to say they're closed. I said no ma'am it doesn't close until 10pm. The employees still had head sets on, and the lights were still on. We sat there again for another lady to come to the window, and I explained I've been sitting here waiting to place my order. She began to tell me there is no food and that she didn't have to take it order bc they were ready to go home. None of the employees would give me their names. I will be making a call in the morning as well. For this is wrong on all counts. This was at the Wendy's in Armuchee.
I am SHAKING mad. I went to Wendy's in Armuchee (in front of Food Lion. We ordered food online, as we always do. And everytime we go, something is out. Ok. No biggie. Not an issue for me. That's FINE.
my daughter doesn't usually eat fries. I can maybe think of a hand full of times where she has. So we ordered apples instead. I ordered her a cheeseburger. And theirs are like JUST Cheese and ketchup. This kid loves her mustard, mayo, pickles, tomatoes and lettuce on hers. So, that's how I ordered it.
When we pulled to the window... there was a lady in there who I assume was the manager or something. She was SCREAMING at the other workers worse than you would a dog. I saw her facials and heard the screaming and thought ok. Must be having a hard day.
Then I hear her yelling about them being out of apples and then slings the window open and says... "we don't have any apples!!!" And I said ".... ok. Well... I guess just do fries? She won't eat them, but I guess I will."
She closed the window back and stormed off looking irritated as hell. Then she yelled at someone in the back "you still haven't gotten me that kids burger!!!"
Then she storms back to the window with a pissed off look and angrily says "so..... your kid won't eat FRIES... but they'll eat mustard, pickles, lettuce, tomatoes..." (almost as if I was getting a kids meal for myself... though we ordered 3 other burgers, chili and baked potato.. not to mention, this kid eats better than me. Im meat, cheese and ketchup only gal! though either way, its not any of her business on who eats what.)
I was dumbfounded. I looked and her with my brows raised and said... "uh... yeah...she DOES eat all of that! She loves it. She eats salads too! They're her favorite!" Then I jerked the bag out of her hand and tossed it back to my child. And said "here's YOUR burger baby."
Then she saw I was about ready to jump through the window to tell her about herself. She changed her tone for a second and said "oh. No. I'm not saying anything bad about it... I'm just saying MY grandkids wouldn't ever eat stuff like that!"
This woman continued yelling at the workers, so awful. They were all young, probably first jobs and looked like they were all walking on eggshells.
Then I guess she knew I was about done... because my fiance heard it all through the phone and asked "is that HER yelling?!" And I said "yes! She's yelling at EVERYONE in there! She's being AWFUL to them!"
so when the rest of my food was ready, she had someone else hand it to me. While she stood behind the girl with a ridiculous look on her face.
I had to drive off, because I was ready to put it in park and go off. Had I not had my child with me. I likely would have.
This is NOT our first negative encounter with her. So yall. Avoid that Wendy's. Or at the VERY least... if you have teens, PLEASE don't have them go work there. Because those poor kids were put through so much, just in the short time I was there, so I can only imagine how it's like the rest of the time. They looked mortified.
Atmosphere: 1
Food: 1
Service: 1
I am SHAKING mad. I went to Wendy's in Armuchee (in front of Food Lion. We ordered food online, as we always do. And everytime we go, something is out. Ok. No biggie. Not an issue for me. That's FINE. my daughter doesn't usually eat fries. I can maybe think of a hand full of times where she has. So we ordered apples instead. I ordered her a cheeseburger. And theirs are like JUST Cheese and ketchup. This kid loves her mustard, mayo, pickles, tomatoes and lettuce on hers. So, that's how I ordered it. When we pulled to the window... there was a lady in there who I assume was the manager or something. She was SCREAMING at the other workers worse than you would a dog. I saw her facials and heard the screaming and thought ok. Must be having a hard day. Then I hear her yelling about them being out of apples and then slings the window open and says... "we don't have any apples!!!" And I said ".... ok. Well... I guess just do fries? She won't eat them, but I guess I will." She closed the window back and stormed off looking irritated as hell. Then she yelled at someone in the back "you still haven't gotten me that kids burger!!!" Then she storms back to the window with a pissed off look and angrily says "so..... your kid won't eat FRIES... but they'll eat mustard, pickles, lettuce, tomatoes..." (almost as if I was getting a kids meal for myself... though we ordered 3 other burgers, chili and baked potato.. not to mention, this kid eats better than me. Im meat, cheese and ketchup only gal! though either way, its not any of her business on who eats what.) I was dumbfounded. I looked and her with my brows raised and said... "uh... yeah...she DOES eat all of that! She loves it. She eats salads too! They're her favorite!" Then I jerked the bag out of her hand and tossed it back to my child. And said "here's YOUR burger baby." Then she saw I was about ready to jump through the window to tell her about herself. She changed her tone for a second and said "oh. No. I'm not saying anything bad about it... I'm just saying MY grandkids wouldn't ever eat stuff like that!" This woman continued yelling at the workers, so awful. They were all young, probably first jobs and looked like they were all walking on eggshells. Then I guess she knew I was about done... because my fiance heard it all through the phone and asked "is that HER yelling?!" And I said "yes! She's yelling at EVERYONE in there! She's being AWFUL to them!" so when the rest of my food was ready, she had someone else hand it to me. While she stood behind the girl with a ridiculous look on her face. I had to drive off, because I was ready to put it in park and go off. Had I not had my child with me. I likely would have. This is NOT our first negative encounter with her. So yall. Avoid that Wendy's. Or at the VERY least... if you have teens, PLEASE don't have them go work there. Because those poor kids were put through so much, just in the short time I was there, so I can only imagine how it's like the rest of the time. They looked mortified.
Left out part of my food. Wouldn’t answer the phone called 6 times
Atmosphere: 1
Food: 1
Service: 1
Food is always hot and fresh. Employees are always nice. Clean.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: French Fries, Hamburger
Beware…
Food is “Awful” … !!!
Atmosphere: 1
Food: 1
Service: 1
Great place to eat
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hamburger
If I could give a place a 0 star review I would. The cashier Noelia which is the manager is rude. I know that because when I asked to speak to a manager she came up. At the speaker she did not even listen to my order and tried charging me $8 for something that was supposed to be $6. That wasn’t a big deal though the big deal was I then told her we had green stuff on the sandwich and that the food was not very good, it was cold. She then walked away and laughed and said it was the yolk. Baby I used to work at Wendy’s and that WAS NOT the yolk. She proceeded to have an attitude the rest of the time. She rolled her eyes multiple times when my mom mentioned she charged us wrong and even came up to the window with a smug look on her face. I don’t know the other girls name but Noelia and the other girl who were working (I did not catch her name) at 10am on 10/16/2024 were very rude.
Atmosphere: 1
Food: 1
Service: 1
very rude. don’t talk to you at all.
Atmosphere: 1
Food: 1
Service: 1
I placed an order online to pick up but the doors were locked to the inside. I went in the drive-thru and my order wasn’t showing on their screen even though I had it on my screen. I had already paid and they said they couldn’t do anything about it. Never got my food or money.
Atmosphere: 4
Food: 4
Service: 1
Restaurantji Recommends
very rude. don’t talk to you at all.
Atmosphere: 1
Food: 1
Service: 1
The Hispanic teen that’s working at the window , isn’t giving people the right change ! Took our $11 and the other lady I’m assuming the manager didn’t do anything about it . Who knows how many people he has did that to
Atmosphere: 1
Food: 1
Service: 1
Food ice cold place is nasty needs to be shut down!!
Atmosphere: 2
Food: 2
Service: 2
Typical Wendy's. Clean restaurant and restrooms, with good service, and food. ?
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Pineapple Mango Lemonade
We only went through the drive thru but they are very friendly . And very fast!
Food: 5
Service: 5
Loading...