We went for the Sponge Bob Bundle (for fun!), they didn't have everything per advertised and then up charged us for a substitute for a missing item and did not give us a receipt. For the price ($35ish for 2x people) of this place you can goto a casual dining restaurant, which I would recommend and bypassing the place all together.
Atmosphere: 2
Food: 2
Service: 3
christopher pelaia
The WORST BK visit ever! Unorganized, no enthusiasm or sense of urgency the girl behind the counter has smug attitude and it looked like she was direct a bunch of teenagers in the back who really didn't want to be there. Intake over 10 minutes to get me a little chicken sandwich and a fry. The manager was sitting in the dining room observing, I told him I could have gotten McDonald's in 3 minutes. He said that drive-thru orders and mobile orders have priorities over people that come in the dining room, that told me everything I need to know about this restaurant, will definitely not me back if my daughter is not just as important as someone in a car or someone had ordered from their house. The food was great and the beverage is great don't get me wrong but the attitude of the staff and the lack of a sense of urgency was horrible. No music in the dining room on the TV is on. Play believed in Roswell for over a year. I usually go to mcdonald's, Jersey mike's, Zaxby's or a pizza place but I was walking in Burger King was the first place that I passed I was hungry
What a mistake that was
Atmosphere: 1
Food: 5
Service: 1
Michelle Castro
Great.
Atmosphere: 5
Food: 5
Service: 5
Tony Desercey
Bk ride or die. Love the king.
Kara Jackson
I will not return to this Burger King. The service was poor and when I got my cheeseburger, it was just slapped together and cheese was on half of the burger and falling off the bun and the food was just poor quality.
Atmosphere: 1
Food: 1
Service: 1
Daniel Arceneaux
Stayed at the window for five minutes nobody said anything and you can see two employees in the building standing there. Nobody wanted to help.
Service: 1
jjosh
Rude service, didn’t even wanna order my food
Atmosphere: 1
Food: 1
Service: 1
Shana Cook
They drive thru cashier was friendly but my food was horrible the bread on my burger was very tough as if it was reheated!!
Food: 1
Service: 4
SD1 CEO Antonio Lewis
That’s so much Naveah, for your amazing customer service you truly rock five million stars ‼️💯🔥⭐️⭐️⭐️⭐️⭐️
I am writing to express my deep disappointment regarding the repeated poor service I have received at your location at 860 Woodstock Road, Roswell, GA 30075.
Every time I visit this branch and try to use a valid coupon for a hamburger, I am either rudely refused or treated with clear disrespect. On my most recent visit, I was served a burger that was not fresh, and once again, staff showed a dismissive and arrogant attitude.
I understand that I may not speak English fluently and that I have an Asian appearance, but I believe no customer should be treated differently based on race, language, or appearance. This kind of behavior is discriminatory and deeply hurtful.
I love Burger King, and I have always supported your brand, but this experience has made me seriously consider never visiting this location again. In other locations, my coupons are accepted without hesitation, and I am treated with respect. These coupons are meant to attract and serve loyal customers like me, yet here, they are rejected with hostility.
I kindly urge you to look into this matter and ensure your staff upholds the values of equality, respect, and good service. If this is not addressed, I fear many customers will be driven away by such unprofessional behavior.
Thank you for your attention.
Atmosphere: 1
Food: 1
Service: 1
Brian Flynn
Almost the entire order was wrong using the app. employees argued about it and ended up just leaving do not recommend using this location.
Atmosphere: 1
Food: 1
Service: 1
Erick Flores
Medium fries? They're not in the bag. 👎
Atmosphere: 2
Food: 2
Service: 1
Diandre Mclamb
Front counter guy is completely rude, he had trouble with the system and took is frustration out on the customer
Food: 4
Service: 1
Polerghost19
Employee was extremely rude as soon as I pulled up
We went for the Sponge Bob Bundle (for fun!), they didn't have everything per advertised and then up charged us for a substitute for a missing item and did not give us a receipt. For the price ($35ish for 2x people) of this place you can goto a casual dining restaurant, which I would recommend and bypassing the place all together.
Atmosphere: 2
Food: 2
Service: 3
The WORST BK visit ever! Unorganized, no enthusiasm or sense of urgency the girl behind the counter has smug attitude and it looked like she was direct a bunch of teenagers in the back who really didn't want to be there. Intake over 10 minutes to get me a little chicken sandwich and a fry. The manager was sitting in the dining room observing, I told him I could have gotten McDonald's in 3 minutes. He said that drive-thru orders and mobile orders have priorities over people that come in the dining room, that told me everything I need to know about this restaurant, will definitely not me back if my daughter is not just as important as someone in a car or someone had ordered from their house. The food was great and the beverage is great don't get me wrong but the attitude of the staff and the lack of a sense of urgency was horrible. No music in the dining room on the TV is on. Play believed in Roswell for over a year. I usually go to mcdonald's, Jersey mike's, Zaxby's or a pizza place but I was walking in Burger King was the first place that I passed I was hungry
What a mistake that was
Atmosphere: 1
Food: 5
Service: 1
Great.
Atmosphere: 5
Food: 5
Service: 5
Bk ride or die. Love the king.
I will not return to this Burger King. The service was poor and when I got my cheeseburger, it was just slapped together and cheese was on half of the burger and falling off the bun and the food was just poor quality.
Atmosphere: 1
Food: 1
Service: 1
Stayed at the window for five minutes nobody said anything and you can see two employees in the building standing there. Nobody wanted to help.
Service: 1
Rude service, didn’t even wanna order my food
Atmosphere: 1
Food: 1
Service: 1
They drive thru cashier was friendly but my food was horrible the bread on my burger was very tough as if it was reheated!!
Food: 1
Service: 4
That’s so much Naveah, for your amazing customer service you truly rock five million stars ‼️💯🔥⭐️⭐️⭐️⭐️⭐️
Atmosphere: 5
Food: 5
Service: 5
Drive thru
Atmosphere: 3
Food: 4
Service: 4
Restaurantji Recommends
Dear Burger King Customer Service,
I am writing to express my deep disappointment regarding the repeated poor service I have received at your location at 860 Woodstock Road, Roswell, GA 30075.
Every time I visit this branch and try to use a valid coupon for a hamburger, I am either rudely refused or treated with clear disrespect. On my most recent visit, I was served a burger that was not fresh, and once again, staff showed a dismissive and arrogant attitude.
I understand that I may not speak English fluently and that I have an Asian appearance, but I believe no customer should be treated differently based on race, language, or appearance. This kind of behavior is discriminatory and deeply hurtful.
I love Burger King, and I have always supported your brand, but this experience has made me seriously consider never visiting this location again. In other locations, my coupons are accepted without hesitation, and I am treated with respect. These coupons are meant to attract and serve loyal customers like me, yet here, they are rejected with hostility.
I kindly urge you to look into this matter and ensure your staff upholds the values of equality, respect, and good service. If this is not addressed, I fear many customers will be driven away by such unprofessional behavior.
Thank you for your attention.
Atmosphere: 1
Food: 1
Service: 1
Almost the entire order was wrong using the app. employees argued about it and ended up just leaving do not recommend using this location.
Atmosphere: 1
Food: 1
Service: 1
Medium fries? They're not in the bag. 👎
Atmosphere: 2
Food: 2
Service: 1
Front counter guy is completely rude, he had trouble with the system and took is frustration out on the customer
Food: 4
Service: 1
Employee was extremely rude as soon as I pulled up
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