The Honey Baked Ham Company

Called tried place an order. Would not take over phone. Tried online Would not take. Called back someone took the catering order. Ask for delivery. End up going to pick up at 9:30. Was told they would be there for me to pick. Arrived 9:30 could not get in. Someone came to the door told me I could not come in order is not ready. Would not be ready until 10. My meeting is at 10. Not good communication on the staffs part

Service: 3

Well ill be darned the service was terrific and the food was magnificent. They might as well have spat in my food and i still would have eaten it. The atmosphere made me so comfortable it was delightful very comforting 10/10.

Atmosphere: 5

Food: 5

Service: 5

Great store ..well stocked. They always seem to be training new employees..but the management staff is top notch.

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Boneless Ham & Turkey Holiday Duo

Visited during the holiday..not sure what was happening here but management was rude to people, computers down…just seemed like nobody wanted to be there.

Atmosphere: 1

Food: 5

Service: 1

Recommended dishes: Boneless Ham & Turkey Holiday Duo, Red Velvet Cake, Cheesy Potatoes Au Gratin, Baked Cinnamon Apples

Tara was very polite... she answered all my questions and was very informative. She told me everything I needed to know about my dinner needs. She was patient and kind.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Red Velvet Cake

Good as always. Clean store. No wait when I went.

Good service, but terrible food quality: the bread on sandwiches is not fresh whatsoever, I can hardly bite it off, lettuce looks pitiful and you cannot feel the taste of the ham at all because of all the additives…….. very disappointing….

Fast service, nice people, great ham sandwich. ?Stopped by another store in this shopping center and decided to stop here for a sandwich. Both the lady who waited on me and the guy who made my sandwich were very friendly and chatty. Keep in mind there are only 3 table and they only have canned drinks - my guess is it’s much more of a grab and go location.The food was good excellent.

Went there two days before Easter to be told they ran out of ham by the pound! Seriously? When I asked if they would have any the next day, I was told “maybe but we run out all the time”. Asked if I could call before making the trip over there and was told all calls get routed to the 800 number. I have no idea who runs this store, but they need to get it together. Left there and drove to the Woodstock store where they had ham by the pound ready to go, a greeter at the door and was in and out in 5 minutes. A ham store running out of ham two days before Easter is ridiculous.

Corporate still has rule that you can’t see the hams because of covid, got home to a fatty ham

Ham and turkey were perfect!

Good luck having someone answer the phone.

Tried to call to make adjustments to an order. They never answer the phone. I was on the phone with corporate Honey Baked and they couldn't get the location to answer the phone either. I ended up driving there to talk to them in person and they said they turned off the phones because they kept ringing. (????)

Tried to place a pick up order but nobody answered the phone.

Is Eboni the store manager? She is so unprofessional and rude. After my experience today, you’ve lost a loyal customer. As a board member of the PTSA at Roswell High School, I coordinate teacher luncheons and order catered sandwiches from this store. After today, never again. Not only have you lost my business, the high school’s business, but my family and friends.