First time here. Wow! The employees were so rude and did not want to be there. Didn’t acknowledge me when I walked in. No response to my have a good night. Overall really bad.
Atmosphere: 3
Food: 3
Service: 1
Wendy Ricks
The employee that took my order was kind, and did not sigh, hem or haw when it took a minute to decide our order. The sandwich was deliciousness at its best. I was driving with one hand and clutching my Jimny John's with the other hand. My sister said I can hold your sandwich if you need help. I looked at her like she was naked and kept eating my sandwich, grabbing it with both hands at the light. My sandwich was gone by the time we reached 285. I was still hungry and thought about my sisters sandwich, but would have needed both hands to fight her off as I grabbed for her Jimmy John's. I wanted a peaceful ride home so I just suffered in silence giving her sandwich a side eye and she did not even offer me a bite ignoring me. 😪
Atmosphere: 5
Food: 5
Service: 5
Camille Shular
The food is not good. They give you subway portions of meat & the sandwich was really dry. I dont recommend.
Food: 1
J. Daniel Wright
Great James John’s. A drive thru option, too. Recommend!
Atmosphere: 5
Food: 5
Service: 5
Clark Quenzler
the sandwich was very good, and the customer service was amazing. My sandwich was a little stinky, but thats probably because I put a lot of pickles on it! I will back many times in the future
Atmosphere: 5
Food: 5
Service: 5
N M
Must not get lettuce anymore on your sandwiches…JJs has become Subway…sad, very sad
Atmosphere: 2
Food: 2
Service: 2
Daniel Correa
First time at a JJ, the place looked very clean; however, my review will be similar to the other reviews this location has… customer service is not the best. Cashier seemed to be tired of working there.
As for the wrap, a solid 3/10 not much flavor, very plain. I think for the same price I can go to subway and get a much flavorful wrap.
A smile goes a long way guys.
Atmosphere: 5
Food: 1
Service: 1
Justin Marshall
Great Jimmy Johns Store. Great customer service. Would recommend to anyone in the area!
Atmosphere: 5
Food: 5
Service: 5
Kash Cooper
Hey, owner Hire some help for my man working by himself at closing. My order was submitted at 638p on 6/28 and I pulled out from the pick up window at 8p. When I pulled up a drive thru order was being processed and I still had to wait for my order to be completed. I could tell that my order was started when I pulled up to the window and saw my incomplete sandwiches sitting on the counter. My order came to the store before the drive up order and should have been finished first so that when I pulled up it was ready to go. The lone worker is by himself and in no rush bc he's being overworked. Hire him some help. This isn't the first time I've picked up from him and had to wait. Your location is not freaky fast. Pick it up and do better. This isn't on the employee it's on you the owner.
Atmosphere: 3
Food: 4
Service: 1
Shanna
Terrible experience. We went to four different Jimmy John’s locations in Roswell, all of which were out of bread. We finally placed an order at this location because the app let it go through, and drove nearly 50 minutes to get there, only to be told by the person at the counter, “Oh, I should’ve called you. We’re out of bread too.” No one contacted us, and the order never should’ve been accepted in the first place. Complete waste of time and still haven’t received a refund.
I'm not sure what has changed but this use to be my go-to location. New owners or new staff but something is most definitely different. Last 3 visits my orders were wrong and you can tell no effort went into making the sandwich. After 7 or more years I won't be returning!
Food: 1
Service: 1
Alivia Ayres
This is hands down the worst Jimmy John’s I’ve been to. The woman working was extremely rude and interrupted me through my whole order. She also managed to make it incorrectly even though I repeated it twice. The bread was stale and the sandwich was extremely messy - It was also full of cheese with barely any meat. It’s a shame because usually Jimmy John’s is a pretty high quality chain.
Food: 2
Service: 1
Scott Smith
My first but definitely not my last, great place.
Atmosphere: 5
Food: 5
Service: 5
Hana B
This is my go to place and location for a delicious sandwich. We frequent this place weekly and the standard is consistently brilliant. Tried a Jimmy John’s closer to my home and this location is still my preferred spot. Great customer service and great sandwiches! Thank you ☺️
Atmosphere: 5
Food: 5
Service: 5
aDabbingTurtle
Placed a drive-thru order and received a completely different sandwich than what I had requested, even after getting a confirmation from the employee through the intercom. Open/Check your sandwich prior to leaving the drive-thru line.
First time here. Wow! The employees were so rude and did not want to be there. Didn’t acknowledge me when I walked in. No response to my have a good night. Overall really bad.
Atmosphere: 3
Food: 3
Service: 1
The employee that took my order was kind, and did not sigh, hem or haw when it took a minute to decide our order. The sandwich was deliciousness at its best. I was driving with one hand and clutching my Jimny John's with the other hand. My sister said I can hold your sandwich if you need help. I looked at her like she was naked and kept eating my sandwich, grabbing it with both hands at the light. My sandwich was gone by the time we reached 285. I was still hungry and thought about my sisters sandwich, but would have needed both hands to fight her off as I grabbed for her Jimmy John's. I wanted a peaceful ride home so I just suffered in silence giving her sandwich a side eye and she did not even offer me a bite ignoring me. 😪
Atmosphere: 5
Food: 5
Service: 5
The food is not good. They give you subway portions of meat & the sandwich was really dry. I dont recommend.
Food: 1
Great James John’s. A drive thru option, too. Recommend!
Atmosphere: 5
Food: 5
Service: 5
the sandwich was very good, and the customer service was amazing. My sandwich was a little stinky, but thats probably because I put a lot of pickles on it! I will back many times in the future
Atmosphere: 5
Food: 5
Service: 5
Must not get lettuce anymore on your sandwiches…JJs has become Subway…sad, very sad
Atmosphere: 2
Food: 2
Service: 2
First time at a JJ, the place looked very clean; however, my review will be similar to the other reviews this location has… customer service is not the best. Cashier seemed to be tired of working there.
As for the wrap, a solid 3/10 not much flavor, very plain. I think for the same price I can go to subway and get a much flavorful wrap.
A smile goes a long way guys.
Atmosphere: 5
Food: 1
Service: 1
Great Jimmy Johns Store. Great customer service. Would recommend to anyone in the area!
Atmosphere: 5
Food: 5
Service: 5
Hey, owner
Hire some help for my man working by himself at closing. My order was submitted at 638p on 6/28 and I pulled out from the pick up window at 8p. When I pulled up a drive thru order was being processed and I still had to wait for my order to be completed. I could tell that my order was started when I pulled up to the window and saw my incomplete sandwiches sitting on the counter. My order came to the store before the drive up order and should have been finished first so that when I pulled up it was ready to go. The lone worker is by himself and in no rush bc he's being overworked. Hire him some help. This isn't the first time I've picked up from him and had to wait. Your location is not freaky fast. Pick it up and do better. This isn't on the employee it's on you the owner.
Atmosphere: 3
Food: 4
Service: 1
Terrible experience. We went to four different Jimmy John’s locations in Roswell, all of which were out of bread. We finally placed an order at this location because the app let it go through, and drove nearly 50 minutes to get there, only to be told by the person at the counter, “Oh, I should’ve called you. We’re out of bread too.” No one contacted us, and the order never should’ve been accepted in the first place. Complete waste of time and still haven’t received a refund.
Atmosphere: 4
Service: 1
Restaurantji Recommends
I'm not sure what has changed but this use to be my go-to location. New owners or new staff but something is most definitely different. Last 3 visits my orders were wrong and you can tell no effort went into making the sandwich. After 7 or more years I won't be returning!
Food: 1
Service: 1
This is hands down the worst Jimmy John’s I’ve been to. The woman working was extremely rude and interrupted me through my whole order. She also managed to make it incorrectly even though I repeated it twice. The bread was stale and the sandwich was extremely messy - It was also full of cheese with barely any meat. It’s a shame because usually Jimmy John’s is a pretty high quality chain.
Food: 2
Service: 1
My first but definitely not my last, great place.
Atmosphere: 5
Food: 5
Service: 5
This is my go to place and location for a delicious sandwich. We frequent this place weekly and the standard is consistently brilliant. Tried a Jimmy John’s closer to my home and this location is still my preferred spot. Great customer service and great sandwiches!
Thank you ☺️
Atmosphere: 5
Food: 5
Service: 5
Placed a drive-thru order and received a completely different sandwich than what I had requested, even after getting a confirmation from the employee through the intercom. Open/Check your sandwich prior to leaving the drive-thru line.
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