Ask for all drums and got thighs and said it 4 times
Service: 1
Adam Coelho
Order at the drive thru at 7:40pm. Order 2 different buckets. 8 piece family meal and a chicken tenders. After waiting 20min. Handed my food and when I got home , noticed only got half my order... Sigh.. tried calling, I don't know if the number listed works, since it picks up, but no one says anything.. Is this KFC a scam site? I was not going to drive 20min back to go and argue. Buyer beware, I won't be visiting this KFC again. It's to bad as there are not others close by. Col Sanders would be severely disappointed. Go somewhere else. Id argue further but they never even gave me a receipt. :-/
Atmosphere: 3
Food: 2
Service: 2
Gigi
Went through the drive-thru and had a great experience. The staff member at the window was very polite, our large order came out incredibly fast, and everything was piping hot and delicious. Definitely impressed!
Food: 5
Service: 5
Cheryl Davis
The best KFC ever food and staff superb
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Famous Bowl
Michael
Placed order at 8:42 pm for a bucket of chicken. It’s 9:22 pm. Still waiting in the lobby. This is insane
Atmosphere: 1
Food: 1
Service: 1
Kelly Thew
Spent $30 on drive-through I was the only car in line they got my order wrong and when I called them to politely request refund they repeatedly hung up on me, then took their phone off the hook.
Atmosphere: 1
Food: 1
Service: 1
Phil Spencer
Takeout order was ready when I arrived, and completely accurate. I love this location, well managed!!
I am a frequent patron of KFC Roswell, and particularly enjoy their chicken thighs, corn, and coleslaw. By necessity, I always order through a delivery service such as Door Dash, Uber Eats, or Grub Hub. In the past, I have commended KFC for their hermetically sealed bags that add a measure of tamper-resistance and safety to delivery orders. However, lately my orders have arrived in partially open bags, and curiously food items have been missing. I’m not accusing anyone of anything, however this is a significant safety concern to me. I don’t know whether the missing food items were not included at the store, or whether the items were removed during delivery. It does appear that KFC has changed the quality of their bags. The seal is not as strong and it doesn’t cover the entire opening of the bag. Consequently, there is enough of an opening for food items to be removed, or for a probing hand to be inserted without detection. It appears that the packaging quality of KFC food for delivery, and thus customer safety, has regrettably been reduced.
Atmosphere: 2
Food: 4
Service: 3
Brad Saddlefield
The manager and staff was AMAZING this evening!! They were short staffed and she (Halona) was working hard and asking for understanding as they did their best. This type customer service is missed and needed! Thank you, I will be back.
Atmosphere: 5
Food: 5
Service: 5
Hoke Wilcox
The staff was very professional and helped us with our order!
Atmosphere: 5
Food: 5
Service: 5
Tarun Goli
Been here twice, never got my order correct
Atmosphere: 1
Food: 3
Service: 1
Vernita Pearsall
Very clean, with professional and friendly staff. We ordered the new honey BBQ chicken and can't wait to try it. Looks good!
Ask for all drums and got thighs and said it 4 times
Service: 1
Order at the drive thru at 7:40pm. Order 2 different buckets. 8 piece family meal and a chicken tenders. After waiting 20min. Handed my food and when I got home , noticed only got half my order... Sigh.. tried calling, I don't know if the number listed works, since it picks up, but no one says anything.. Is this KFC a scam site? I was not going to drive 20min back to go and argue. Buyer beware, I won't be visiting this KFC again. It's to bad as there are not others close by. Col Sanders would be severely disappointed. Go somewhere else. Id argue further but they never even gave me a receipt. :-/
Atmosphere: 3
Food: 2
Service: 2
Went through the drive-thru and had a great experience. The staff member at the window was very polite, our large order came out incredibly fast, and everything was piping hot and delicious. Definitely impressed!
Food: 5
Service: 5
The best KFC ever food and staff superb
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fries, Famous Bowl
Placed order at 8:42 pm for a bucket of chicken. It’s 9:22 pm. Still waiting in the lobby. This is insane
Atmosphere: 1
Food: 1
Service: 1
Spent $30 on drive-through I was the only car in line they got my order wrong and when I called them to politely request refund they repeatedly hung up on me, then took their phone off the hook.
Atmosphere: 1
Food: 1
Service: 1
Takeout order was ready when I arrived, and completely accurate. I love this location, well managed!!
Atmosphere: 5
Food: 5
Service: 5
Very friendly employees!
Atmosphere: 5
Food: 5
Service: 5
Good food, super nice people.
Atmosphere: 5
Food: 4
Service: 5
5 stars for fast service and an awesome pot pie!
Food: 5
Service: 5
Restaurantji Recommends
I am a frequent patron of KFC Roswell, and particularly enjoy their chicken thighs, corn, and coleslaw. By necessity, I always order through a delivery service such as Door Dash, Uber Eats, or Grub Hub. In the past, I have commended KFC for their hermetically sealed bags that add a measure of tamper-resistance and safety to delivery orders. However, lately my orders have arrived in partially open bags, and curiously food items have been missing. I’m not accusing anyone of anything, however this is a significant safety concern to me. I don’t know whether the missing food items were not included at the store, or whether the items were removed during delivery. It does appear that KFC has changed the quality of their bags. The seal is not as strong and it doesn’t cover the entire opening of the bag. Consequently, there is enough of an opening for food items to be removed, or for a probing hand to be inserted without detection. It appears that the packaging quality of KFC food for delivery, and thus customer safety, has regrettably been reduced.
Atmosphere: 2
Food: 4
Service: 3
The manager and staff was AMAZING this evening!! They were short staffed and she (Halona) was working hard and asking for understanding as they did their best. This type customer service is missed and needed! Thank you, I will be back.
Atmosphere: 5
Food: 5
Service: 5
The staff was very professional and helped us with our order!
Atmosphere: 5
Food: 5
Service: 5
Been here twice, never got my order correct
Atmosphere: 1
Food: 3
Service: 1
Very clean, with professional and friendly staff. We ordered the new honey BBQ chicken and can't wait to try it. Looks good!
Atmosphere: 5
Food: 5
Service: 5
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