Employee who served us was super cool and nice, definitely coming back soon, I don’t remember his name but he is also going to KSU studying English, thanks Krispy Kreme!
Atmosphere: 5
Food: 5
Service: 5
Trevis King
Latte machine broken for weeks and they don't tell you until you try to order instead of just placing a sign outside so that you don't waste your time.
Atmosphere: 1
Food: 1
Service: 1
Sonya Heard
Tasty!
Atmosphere: 4
Food: 5
Service: 5
Susan Walker
Very frustrating experience trying to get donuts for my child to take to a school club. Arrived at 7:15 am and the front door was locked. Went through drive-thru and sat for 5-7 minutes at the call box before someone took my order. Then sat for another 5-7 minutes to get up to the window (there were only 2 cars ahead of me). Car at the window finally drove off without getting their order. When I reached the window, I could see my donuts packaged and ready but no one came to the window. There were at least 4 employees inside that I could see. I sat for another 10 minutes and received no service. So at 7:40 I drove away without my order because my child needed to get to school. I understand that things happen, but at least have the courtesy to let your paying customers know if/why there will be a delay. Absolutely terrible service.
Atmosphere: 1
Service: 1
Kary Mena
My 3rd time driving from Alpharetta to get donuts for my kids. And I’ve been told no fresh donuts because machine is not working properly. I took the time to hear the employee out because in my opinion is not her fault the machine doesn’t work. I urge management to give their employees the WORKING tools they need to work and serve better products.
Atmosphere: 2
Food: 2
Service: 4
Shakil M Akram
The Roswell,GA branch is horrible, it’s not clean, staffs barely speaks and extremely rude. Stay away from Roswell branch
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fresh Donuts
Alexander Fisher
I drove for 30 minutes to get here just for it to be closed. It says “opened” on their google my business but in reality they are not
Service: 1
Joei B
At 7:30 a.m. on Monday morning 12/23/24 I was told they fid not have any Original Glazed donuts available 🤬 I was picking up a dozen for my colleagues as it’s my last day in office until after Xmas. Thanks for nothing Krispy Kreme!!!
Atmosphere: 1
Food: 1
Service: 1
takayamariee
The donuts were nasty . They were hard as a rock I’m pretty sure they been left out for one day and not to mention they gave me the wrong order 3 times . Pathetic and the gay guy at the window need to fix his mistakes .
Atmosphere: 3
Food: 1
Service: 1
Nando Mel
Great place to visit. The Krispy Kream team is friendly and professional.
The cup of coffee was delicious and very mellow. The custard filled chocolate iced donut was disappointing. The donut was a bit stale and the filling was underwhelming. The service was very good. The atmosphere was fine. The chairs are not exceptionally comfortable for lengthy times of sitting.
Atmosphere: 4
Food: 2
Service: 5
A. Lee Banguilan (Freedom Dragon)
No lattes, the employees “are just trying to get through this.” broken doughnuts all over machine. Not feeling the love in the fresh glaze doughnuts. This is a sad store and you can see it. Also toilet seat in ladies room is a potential lawsuit. At least there is soap… this the stars.
Atmosphere: 2
Food: 3
Service: 2
Mykal Griscom
Placed a large online order for Friday morning and it was ready when I got there. I even added a few extra boxes because you can never have too many and the staff got them ready right away. The donuts were amazing and the perfect temperature (they were literally coming off the line and going straight into the box so you really couldn't have asked for more perfect donuts) and again the staff was really kind and super helpful. Shout out to the gentleman working who made sure everything exceeded my expectations and helped me get all the donuts out to my car. The restaurant was clean and tidy as well. A great location with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Donuts
Tim Otoole
I didn’t want it to come to this, but I have not been contacted about my horrible experience at this location. Upon opening my dozen donuts there was a live ROACH inside the box that ultimately escaped in my home…I contacted the store and spoke to a rep on the phone and have not been contacted back in a timely matter.
Atmosphere: 1
Food: 1
Service: 1
Bo Eun Hong
A++ service and kindness. Shay was extremely kind and amazing. I appreciate those who give their best.
Employee who served us was super cool and nice, definitely coming back soon, I don’t remember his name but he is also going to KSU studying English, thanks Krispy Kreme!
Atmosphere: 5
Food: 5
Service: 5
Latte machine broken for weeks and they don't tell you until you try to order instead of just placing a sign outside so that you don't waste your time.
Atmosphere: 1
Food: 1
Service: 1
Tasty!
Atmosphere: 4
Food: 5
Service: 5
Very frustrating experience trying to get donuts for my child to take to a school club. Arrived at 7:15 am and the front door was locked. Went through drive-thru and sat for 5-7 minutes at the call box before someone took my order. Then sat for another 5-7 minutes to get up to the window (there were only 2 cars ahead of me). Car at the window finally drove off without getting their order. When I reached the window, I could see my donuts packaged and ready but no one came to the window. There were at least 4 employees inside that I could see. I sat for another 10 minutes and received no service. So at 7:40 I drove away without my order because my child needed to get to school. I understand that things happen, but at least have the courtesy to let your paying customers know if/why there will be a delay. Absolutely terrible service.
Atmosphere: 1
Service: 1
My 3rd time driving from Alpharetta to get donuts for my kids. And I’ve been told no fresh donuts because machine is not working properly. I took the time to hear the employee out because in my opinion is not her fault the machine doesn’t work. I urge management to give their employees the WORKING tools they need to work and serve better products.
Atmosphere: 2
Food: 2
Service: 4
The Roswell,GA branch is horrible, it’s not clean, staffs barely speaks and extremely rude. Stay away from Roswell branch
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Fresh Donuts
I drove for 30 minutes to get here just for it to be closed. It says “opened” on their google my business but in reality they are not
Service: 1
At 7:30 a.m. on Monday morning 12/23/24 I was told they fid not have any Original Glazed donuts available 🤬 I was picking up a dozen for my colleagues as it’s my last day in office until after Xmas. Thanks for nothing Krispy Kreme!!!
Atmosphere: 1
Food: 1
Service: 1
The donuts were nasty . They were hard as a rock I’m pretty sure they been left out for one day and not to mention they gave me the wrong order 3 times . Pathetic and the gay guy at the window need to fix his mistakes .
Atmosphere: 3
Food: 1
Service: 1
Great place to visit. The Krispy Kream team is friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Donuts
Restaurantji Recommends
The cup of coffee was delicious and very mellow. The custard filled chocolate iced donut was disappointing. The donut was a bit stale and the filling was underwhelming. The service was very good. The atmosphere was fine. The chairs are not exceptionally comfortable for lengthy times of sitting.
Atmosphere: 4
Food: 2
Service: 5
No lattes, the employees “are just trying to get through this.” broken doughnuts all over machine. Not feeling the love in the fresh glaze doughnuts. This is a sad store and you can see it. Also toilet seat in ladies room is a potential lawsuit. At least there is soap… this the stars.
Atmosphere: 2
Food: 3
Service: 2
Placed a large online order for Friday morning and it was ready when I got there. I even added a few extra boxes because you can never have too many and the staff got them ready right away. The donuts were amazing and the perfect temperature (they were literally coming off the line and going straight into the box so you really couldn't have asked for more perfect donuts) and again the staff was really kind and super helpful. Shout out to the gentleman working who made sure everything exceeded my expectations and helped me get all the donuts out to my car. The restaurant was clean and tidy as well. A great location with great service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fresh Donuts
I didn’t want it to come to this, but I have not been contacted about my horrible experience at this location. Upon opening my dozen donuts there was a live ROACH inside the box that ultimately escaped in my home…I contacted the store and spoke to a rep on the phone and have not been contacted back in a timely matter.
Atmosphere: 1
Food: 1
Service: 1
A++ service and kindness. Shay was extremely kind and amazing. I appreciate those who give their best.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Original Glazed Dozen
Loading...