Simple place but the food is amazing. Truly one of the better Chinese restaurants in the area.
Atmosphere: 3
Food: 5
Service: 5
Jenny Mooney
Really good food compared to other chinese restaurants nearby š
Atmosphere: 5
Food: 5
Service: 5
Michael
I donāt ask for much in lifeājust that my food order matches what I actually ordered. Apparently, that was too ambitious for this restaurant (wrong orders twice in a row recently). I asked for my usual (been coming here for over 29 years with different operators / owners), and what I got looked like the menu took a wrong turn and never came back (jumbo shrimp lo mein instead of house lo mein; one spring roll instead of two spring rolls for lunch items).
When I tried to explain the mix-up, the operator gave me a look (sound) like I had personally offended their ancestors. Instead of an apology, I got attitude ā served fresh and spicy, unlike my food [you said ājumbo shrimp lo meinā on the phone with 200% certainty but later offered a refund option when presenting the recorded phone call on what was said; needed to pick up foods before 2:30pm for lunch order (even though those orders including full price item such as house mei fun) when explaining the missing egg roll].
By the end, the only thing I had lost was my appetite and the will to ever come back. On the bright side, if you enjoy culinary surprises and customer service with a side of hostility, this might be your new favorite spot. Otherwiseā¦ keep walking.
Atmosphere: 3
Food: 4
Service: 2
Yazan Abdel
Wouldnāt recommend this place to my worst enemy
Atmosphere: 1
Food: 1
Service: 1
Jacinda Hyacinthe
I will be contacting the BBB TOMORROW MORE
I am writing to express my profound disappointment as a first-time customer at this restaurant. I called at 9:30 PM, and the lady on the phone informed me that I had an hour to place my order before the kitchen closed. However, I felt rushed off the phone.
I placed my order through Uber Eats at 9:50 PM and called back to inquire about the type of eggrolls included with my meal. When I learned they were chicken, I requested a substitution for shrimp due to my chicken allergy. She brusquely informed me that substitutions were not allowed and stated that the kitchen was closed, with no further orders being accepted.
I reminded her that I had just spoken to her moments before and was assured that I had time to place my order. Instead of addressing my concern, she started yelling at me in an exceedingly rude manner, declaring that my order would not be processed. All I wanted was to clarify the information she had previously given me.
As a nine-month pregnant woman who has worked all day and is hungry, I believe I deserve better treatment. I expect to hear from a supervisor, manager, or the CEO regarding this issue. If I do not receive a response, I will escalate my complaint to ensure my experience is acknowledged.
Lisa Cleland
Best Chinese/Thai takeout in the Roswell area.
Atmosphere: 5
Food: 5
Service: 5
Becca Pontes
Always a good meal and kind service!
Atmosphere: 5
Food: 5
Service: 5
Eric Kessler
Ordered bourbon chicken and didnāt taste like bourbon chicken. Had better bourbon, chicken other places. Egg fried rice was standard. Ordered through DoorDash and got no utensils to eat the food with.
Food: 2
Service: 2
fuat bulut
A Disappointing Experience at Panda Cafe
I had dinner at Panda Cafe, and unfortunately, my experience was very disappointing. First and foremost, I witnessed a child working at the establishment. It was very clear that the child did not want to be thereāhe looked unhappy and acted in an unprofessional and hesitant manner. The use of child labor is unacceptable under any circumstances, and seeing this created a strong sense of discomfort even before the meal began.
The food itself was also problematic. The ingredients used were clearly of low quality and insufficient. Most notably, the oil used had a very unpleasant smell and taste, which ruined the flavor of the dish and caused stomach discomfort afterward. Hygiene standards were also noticeably poorātables, utensils, and the overall environment did not appear clean or well-maintained.
As for the taste, the food was bland, flavorless, and seemed carelessly prepared. Overall, this place falls short in many critical aspects, including ethics, hygiene, and food quality.
I will definitely not be returning, and I would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
Wanjiku Mureithi
I ordered chicken lo mein and got a huge amount of pasta with 2 tiny pieces of chicken (pic included). I called to complain and the owner could care less. Never going back. These people just want to steal people's money!
This place has horrible food and service. Do not recommend. Youāve been warned.
Atmosphere: 1
Food: 1
Service: 1
Smith Andrew
I got there very late around like 10:10 pm like the food was great. Everything well done as it is Chinese food you know. I went there last time and did dine in and the service was great. This time I just did takeout as it is nearing closing. The atmosphere was great and I got to play on my phone while I waited. Overall same great experience as last time. :)
Parking: Free parking. No one in the parking lot this late at night. Last time I went here in the afternoon their was still plenty of parking.
Visited Panda Cafe for a late takeout lunch; still took 25 minutes plus to prepare meal. I was fine to wait as food was made to order. Place needed a good sweep but overall was ok. Staff were polite; we ordered four lunch specials which were piping hot & pretty tasty. However, didnt care for the beef; meat was tough & funny looking light brownish color. Meals were good value, Will be back.
Atmosphere: 3
Food: 4
Service: 4
Joseph Green
Do not order from here there food sucks and Iām from Chicago and their customer service sucks !! I ordered from there they said they were going to give me a credit when I called to redeem the credit they said bring the food back that was 2 days ago !! Told me they sold beef teriyaki sticks but instead sold me teriyaki and cabbage for $30 I repeat never eat there the customer service sucks too !!
Atmosphere: 1
Food: 1
Service: 1
Zei !
I ordered the chicken wings with spicy garlic sauce and jumbo shrimp fried rice. This was amazing. Reminded me of NY Chinese takeout. Keep up the great work
Simple place but the food is amazing. Truly one of the better Chinese restaurants in the area.
Atmosphere: 3
Food: 5
Service: 5
Really good food compared to other chinese restaurants nearby š
Atmosphere: 5
Food: 5
Service: 5
I donāt ask for much in lifeājust that my food order matches what I actually ordered. Apparently, that was too ambitious for this restaurant (wrong orders twice in a row recently). I asked for my usual (been coming here for over 29 years with different operators / owners), and what I got looked like the menu took a wrong turn and never came back (jumbo shrimp lo mein instead of house lo mein; one spring roll instead of two spring rolls for lunch items).
When I tried to explain the mix-up, the operator gave me a look (sound) like I had personally offended their ancestors. Instead of an apology, I got attitude ā served fresh and spicy, unlike my food [you said ājumbo shrimp lo meinā on the phone with 200% certainty but later offered a refund option when presenting the recorded phone call on what was said; needed to pick up foods before 2:30pm for lunch order (even though those orders including full price item such as house mei fun) when explaining the missing egg roll].
By the end, the only thing I had lost was my appetite and the will to ever come back. On the bright side, if you enjoy culinary surprises and customer service with a side of hostility, this might be your new favorite spot. Otherwiseā¦ keep walking.
Atmosphere: 3
Food: 4
Service: 2
Wouldnāt recommend this place to my worst enemy
Atmosphere: 1
Food: 1
Service: 1
I will be contacting the BBB TOMORROW MORE
I am writing to express my profound disappointment as a first-time customer at this restaurant. I called at 9:30 PM, and the lady on the phone informed me that I had an hour to place my order before the kitchen closed. However, I felt rushed off the phone.
I placed my order through Uber Eats at 9:50 PM and called back to inquire about the type of eggrolls included with my meal. When I learned they were chicken, I requested a substitution for shrimp due to my chicken allergy. She brusquely informed me that substitutions were not allowed and stated that the kitchen was closed, with no further orders being accepted.
I reminded her that I had just spoken to her moments before and was assured that I had time to place my order. Instead of addressing my concern, she started yelling at me in an exceedingly rude manner, declaring that my order would not be processed. All I wanted was to clarify the information she had previously given me.
As a nine-month pregnant woman who has worked all day and is hungry, I believe I deserve better treatment. I expect to hear from a supervisor, manager, or the CEO regarding this issue. If I do not receive a response, I will escalate my complaint to ensure my experience is acknowledged.
Best Chinese/Thai takeout in the Roswell area.
Atmosphere: 5
Food: 5
Service: 5
Always a good meal and kind service!
Atmosphere: 5
Food: 5
Service: 5
Ordered bourbon chicken and didnāt taste like bourbon chicken. Had better bourbon, chicken other places. Egg fried rice was standard. Ordered through DoorDash and got no utensils to eat the food with.
Food: 2
Service: 2
A Disappointing Experience at Panda Cafe
I had dinner at Panda Cafe, and unfortunately, my experience was very disappointing. First and foremost, I witnessed a child working at the establishment. It was very clear that the child did not want to be thereāhe looked unhappy and acted in an unprofessional and hesitant manner. The use of child labor is unacceptable under any circumstances, and seeing this created a strong sense of discomfort even before the meal began.
The food itself was also problematic. The ingredients used were clearly of low quality and insufficient. Most notably, the oil used had a very unpleasant smell and taste, which ruined the flavor of the dish and caused stomach discomfort afterward. Hygiene standards were also noticeably poorātables, utensils, and the overall environment did not appear clean or well-maintained.
As for the taste, the food was bland, flavorless, and seemed carelessly prepared. Overall, this place falls short in many critical aspects, including ethics, hygiene, and food quality.
I will definitely not be returning, and I would not recommend this place to anyone.
Atmosphere: 1
Food: 1
Service: 1
I ordered chicken lo mein and got a huge amount of pasta with 2 tiny pieces of chicken (pic included). I called to complain and the owner could care less. Never going back. These people just want to steal people's money!
Atmosphere: 2
Food: 1
Service: 2
Restaurantji Recommends
This place has horrible food and service. Do not recommend. Youāve been warned.
Atmosphere: 1
Food: 1
Service: 1
I got there very late around like 10:10 pm like the food was great. Everything well done as it is Chinese food you know. I went there last time and did dine in and the service was great. This time I just did takeout as it is nearing closing. The atmosphere was great and I got to play on my phone while I waited. Overall same great experience as last time. :)
Parking: Free parking. No one in the parking lot this late at night. Last time I went here in the afternoon their was still plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Fried Chicken Wings 7pc, Sesame Chicken, Mongolian Beef
Visited Panda Cafe for a late takeout lunch; still took 25 minutes plus to prepare meal. I was fine to wait as food was made to order. Place needed a good sweep but overall was ok. Staff were polite; we ordered four lunch specials which were piping hot & pretty tasty. However, didnt care for the beef; meat was tough & funny looking light brownish color. Meals were good value, Will be back.
Atmosphere: 3
Food: 4
Service: 4
Do not order from here there food sucks and Iām from Chicago and their customer service sucks !! I ordered from there they said they were going to give me a credit when I called to redeem the credit they said bring the food back that was 2 days ago !! Told me they sold beef teriyaki sticks but instead sold me teriyaki and cabbage for $30 I repeat never eat there the customer service sucks too !!
Atmosphere: 1
Food: 1
Service: 1
I ordered the chicken wings with spicy garlic sauce and jumbo shrimp fried rice. This was amazing. Reminded me of NY Chinese takeout. Keep up the great work
Food: 5
Service: 5
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