Starbucks

609 Holcomb Bridge Rd, Roswell
(470) 622-9562

Recent Reviews

Sort by
Tanya Knight

Excellent coffee just started my morning

Atmosphere: 5

Service: 5

Patrick Donaldson

Slowest service I’ve ever experienced. 30 mins to get a coffee and simple sandwich.

Atmosphere: 2

Food: 2

Service: 1

Linda Julia

Made my coffee perfectly.

Atmosphere: 5

Food: 5

Service: 5

Jesse Galli

Came here at 4:23 and the doors are locked and closed but the store hours say 9pm. If yall close at 4pm on a daily then you should obviously update your store hours online so people don’t drive up here.

Evan Lake

Alex was so friendly and the service was super fast. Great location!

Atmosphere: 5

Food: 5

Service: 5

Charlisa Houston

Stephanie has to be the nicest barista I’ve ever met in my life. I accidentally used my card instead of my points and she handled everything within minutes and gave me a complimentary cake pop for the inconvenience. PLEASE GIVE HER A RAISE! She deserves it:)

Atmosphere: 5

Food: 5

Service: 5

Ariel A

This morning I was so excited to go and order and see if they had the bear cups to get just for the whole staff to have the worst attitude possible. I asked about the bear cups through the drive thru and they said to come inside, so I did. As I went in, a manager came out, she was white, skinny and short and had the worst attitude with everybody saying everything is sold out only one kind is available. I don’t understand why I was told to go in if none were available anyways. These are not the kind of people we should be starting our day with. Nothing will beat this locations evening crew they’re literally the best, it’s like I went to a whole different Starbucks. When I got handed my drinks through the window, the girl literally just opened the window and handed it to me not saying a word. Please do better with your morning staff bc they suck!!

Atmosphere: 1

Food: 1

Service: 1

Mackenzie Hernandez

Never had a worse made matcha ever. Employees had me waiting over 10 minutes although there was only one car ahead of me. Disappointed to say the least.

Food: 1

Service: 2

kendalyn wersland

I’m so disappointed in my experience at this location. I come here often, and typically do mobile order pickup inside so I rarely interact with the employees. Today, I went through the drive through and the employee was SO RUDE. I wish I took down her name, but she had red hair. I went through the drive through, and she had me waiting for over 5 minutes before interacting with me after which she didn’t greet me she just barked “what’s your order.” It wouldn’t have even bothered me if I hadn’t have heard the same employee greet the clients before me AND after me with friendly expressions and a conversational tone. When I pulled up to the window, she barely acknowledged me to the point she completely ignored the cash I held out for payment and shoved the card reader in my face instead even though I clearly handed her cash. When I pointed out I had cash she gave me a look and then left and took literally 5 minutes to get my change. As I drove off I heard her interacting with the next clients in a completely different way, I was so confused why there was such a nasty vibe specifically with our interaction. I didn’t want to assume racial motivations, but I am a black girl and the other clients she spoke with were white. If that was the reason for the horrible customer service, her and her employers should be ashamed of themselves in this current climate. I probably wouldn’t have even wasted my time writing a review if the matcha she made wasn’t also straight up disgusting. Come to find out from other friends, this location is known for HORRIBLE matcha. So lesson learned I guess. I’ll be going to the other location down the road from now on, this turned me off from this location for sure.

Atmosphere: 3

Food: 2

Service: 1

Morgan Colyer

Quick stop off the interstate. They made my coffee quick. You already know what Starbucks has! The place is clean and flowing well.

Atmosphere: 5

Food: 5

Service: 5

Salil Sabade

This is nice jaunt from the gym, allowing me to grab a coffee before starting my day post workout. Never had issues but some of their baristas need to be taught how to make newer products as described. The same protein cold foam latte tastes drastically different at this spot than any other and not in a good way. No foam just a milky mess.

Food: 2

Service: 3

Kate Watnee

Really enjoyed having half a latte dumped down the interior of my driver's door because they didn't put the lid on. Now both my car and I get to smell like spoiling milk all day until I have time to detail clean it out of the vents.

Atmosphere: 2

Food: 3

Service: 2

Mnqobi Ngwenya

Very friendly staff.

Atmosphere: 5

Food: 5

Service: 5

Svetlana Chapman

Came to my favorite Starbucks location with the best coffee and staff . We came for coffee and a quick breakfast. We ordered drinks, pastries, even coffee beans, maybe buy a coffee mug, actually, spending money.
Meanwhile, every table was occupied by people who bought one tall coffee and turned the café into their personal office. Laptops open, chargers out, like they’re paying rent with WiFi.
Last time, not a single seat left. Honestly, Starbucks should start charging co-working fees, at least, then the rest of us could find a table
Laptop people, get a room!

Atmosphere: 2

Food: 5

Service: 5

Heather Deiters

Always clean, spacious environment, and consistently amicable baristas

Atmosphere: 5

Service: 5

Loading...